I liked how quick the check in went. Didn't like the room set up. No privacy to get ready from the shower.
The carpet was dirty. The room smelled bad. Felt unsafe. Not at all what was pictured on Orbitz when booking. Would never stay there again.
Where do i start. Had to change rooms 3 times. Smoker room.aircondition broke Next room carpet was filthy😗
Mold in the bathtub.
First, only one of three lamps worked, the bathroom door almost hits the toilet when you open it and it hard to get in and shut the door. The worst thing was the bed! We didn’t sleep all night, you could feel coils or cables just under the material, it was awful, like something out of a wwII prison camp! I will NEVER stay at a La Quinta again!
Short dark hair on the bathroom floor (eww), two of the three lamps didn't work, one area with missing paint. On the plus side the towels were actually pretty good, enough parking, and pretty quiet.
Pet friendly but the carpet was disgusting as was the bathtub, yuck! The room smelled and the toilet made constant noise.
Staff is very kind and helpful. Decent place at the price point.
This room was really dirty We stayed in one of the rooms they reserve for pets . But honestly it looked like it hadn’t ever been cleaned. The carpets were old and ratty. The bathroom was filthy
I liked that I could have my dog for no extra charge. I didn’t like that our room was filthy they had no extra blankets. Staff was pushing their cart around by our window at 8:00 am and yelling.
Not sure if it was just the room I was in, but it definitely needed to be updated and facilities maintained within room. Showers had aluminum foil, and old “shower” discoloring in tub and walls. Sheets on one bed had small stains. Carpet didn’t feel clean. And even though it was a non-smoking room, it smelled the moment you walked in. Probably the carpet. There weren’t enough outlets near desk and only 1 of 2 worked by the beds. HUGE plus, the AC worked well and kept room super cool. Also, pet friendly with ample areas to take pets out. I have stayed in La Quintas before but this one was a disappointment even for the price paid.
Everything, especially the night clerk helping me find my room and take care of my luggage as I am physically challenged.
Love easy access to 101 freeway. Front desk staff Jennifer was so nice, accommodating. Love variety of breakfast entries.
Gross. It’s says nonsmoking, but the room smells like smoke, there’s hair all over the walls in the shower, stuff is broken like the handle on the toilet. We parked and got out and there’s glass all over the ground like someone had their car broken into.
Except Breakfast, nothing outstanding in this hotel. Room makes it al kinds of noise from restroom, carpet bad odor, not a good sleeping bed for the price we paid. Expected better sleeping and good rest, unfortunately stay didn't provide that. One good thing, good breakfast plus front desk CS asked for feedback. For sure, needs good remodel inside the room.
Smoke smell and stains everywhere.... Door lock was broken and then needed to be replaced when locked out
THe hotel was very clean and the staff were great. All was very pleasant!
Located in Newbury Park within 2 miles (3 km) of The Oaks, La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park is within a few miles (5 km) of Conejo Valley Botanic Garden. This 124-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.
Free continental breakfast is included with your stay.
All 124 air-conditioned rooms provide coffee makers, free local calls, and ironing boards. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Desks are also included.
At La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include a spa tub, a business center, and laundry facilities.
I liked how quick the check in went. Didn't like the room set up. No privacy to get ready from the shower.
The carpet was dirty. The room smelled bad. Felt unsafe. Not at all what was pictured on Orbitz when booking. Would never stay there again.
Where do i start. Had to change rooms 3 times. Smoker room.aircondition broke Next room carpet was filthy😗
Dear Gary, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Zachariah Morris General Manager
Mold in the bathtub.
First, only one of three lamps worked, the bathroom door almost hits the toilet when you open it and it hard to get in and shut the door. The worst thing was the bed! We didn’t sleep all night, you could feel coils or cables just under the material, it was awful, like something out of a wwII prison camp! I will NEVER stay at a La Quinta again!
Dear Guest, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Zachariah Morris General Manager
Short dark hair on the bathroom floor (eww), two of the three lamps didn't work, one area with missing paint. On the plus side the towels were actually pretty good, enough parking, and pretty quiet.
Pet friendly but the carpet was disgusting as was the bathtub, yuck! The room smelled and the toilet made constant noise.
Dear Guest, I want to first thank you for taking the time to give us your honest feedback. My deepest apologies to you. I'm so saddened that this was your experience. Here at La Quinta inn & Suites we strive to meet our guests expectations. Rest assured, I am working with my manager and maintenance supervisor to correct these issues right away. We hope that you will give us an opportunity to share these improvements with you in the future. If you are ever in town, Please give us a call. Brianna Munoz 805-499-5910
Staff is very kind and helpful. Decent place at the price point.
Dear Paul, Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Thousand Oaks-Newbury Park. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely, Zachariah Morris