There was strikes riots going on the the days I stayed. I wished I didn’t have to deal with the noise they were making from morning to evening. Besides that, everything was excellent with my stays.
The views weee amazing.
There were so many things gone wrong. The keys didn’t work so we had to get new keys twice. The front desk staff Manny asked me to show my ID but it was in the room and I am locked out so his question was not that smart. He didn’t apologize the inconvenience. He just asked me to wait for a security guid and demanded me to show my id to the security guard. I waited for a while but a security guard didn’t show up. I had to leave for a breakfast. I returned to the front desk and requested a new key. Another staff was smart. He checked my name on my Apple ID and she issued new keys right away. The first staff was kind of unfriendly. A water kettle was missing so I had to request it. A shampoo was missing. An espresso machine was broken. I was locked out from my room twice.
I am a platinum Orbitz member. The hotel upgraded my room and provided a 2 pm late check out. The front desk staff Alberto was very friendly and helpful. This is my favorite hotel in LA.
Clean and up-to-date
I love the views from the lobby.
Excellent services.
Good
It was a great stay overall. Outside the hotel it’s different not your vacation ideal view. Spire 73 overrated compare to what they charge. The room was clean and the bed was the best part
all good
Everything was so modern and extremely clean. The building design was exquisite
Clean, courteous, and convenient. This hotel has everything that you would look for in a 4 star downtown hotel. I will gladly stay here again.
Good
Located in Downtown Los Angeles, InterContinental Los Angeles Downtown, an IHG Hotel is within a 5-minute walk of The Bloc and within 15 minutes of other popular attractions like Pershing Square. This 4.5-star hotel has 889 guestrooms and offers an outdoor pool, a 24-hour gym, and free in-room WiFi.
Have a drink at the bar or enjoy onsite dining at one of 5 restaurants like Dekkadance, which specializes in international cuisine and serves breakfast and lunch. Get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
47-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, safes, and phones are other standard amenities.
Built in 2017, the brand new InterContinental Los Angeles Downtown, an IHG Hotel offers an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is available for USD 63.8 per day, and there's also limo/town car service. The 24-hour front desk has staff standing by to help with tours or tickets, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a conference center, express check-out, and a terrace.
Thank you for the perfect rating, Jose!We are very pleased to hear that you had a wonderful stay at InterContinental Los Angeles Downtown, an IHG Hotel. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!
There was strikes riots going on the the days I stayed. I wished I didn’t have to deal with the noise they were making from morning to evening. Besides that, everything was excellent with my stays.
Thank you for taking the time to share your review with us, Kelly.We're glad to hear you had such a great experience with us. We care about the satisfaction of our guests so we appreciate you letting us know what we can do to make your stay perfect. We'll make sure to communicate your feedback to our team.We're looking forward to sharing an even more pleasant experience with you soon.
The views weee amazing.
Hello Kamsorth,Thank you for choosing our hotel, and for taking the time to rate and write a review on your recent stay with us! We are so glad to hear that you enjoyed your accommodations, as our hotel truly aims to provide a unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back in the future.
There were so many things gone wrong. The keys didn’t work so we had to get new keys twice. The front desk staff Manny asked me to show my ID but it was in the room and I am locked out so his question was not that smart. He didn’t apologize the inconvenience. He just asked me to wait for a security guid and demanded me to show my id to the security guard. I waited for a while but a security guard didn’t show up. I had to leave for a breakfast. I returned to the front desk and requested a new key. Another staff was smart. He checked my name on my Apple ID and she issued new keys right away. The first staff was kind of unfriendly. A water kettle was missing so I had to request it. A shampoo was missing. An espresso machine was broken. I was locked out from my room twice.
Greetings Sarah,We are deeply disturbed to hear that your stay was not to your expectations. Our hotel truly aims to provide a unique experience. We appreciate your feedback and we will relay this information to our team for better training opportunities.We hope to get another opportunity to welcoming you back in the near future!
I am a platinum Orbitz member. The hotel upgraded my room and provided a 2 pm late check out. The front desk staff Alberto was very friendly and helpful. This is my favorite hotel in LA.
Greetings Sarah,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations, as our hotel truly aims to provide a unique experience, and we are thrilled that we were able to exceed your expectations. We will relay your kinds words on Alberto to his management team and his great service will not go unnoticed.We look forward to welcoming you back in the future.
Greetings Shega,Thank you for choosing our hotel, and for taking the time to write a review! We are so glad to hear that you enjoyed your accommodations. Our hotel aims to provide a truly unique experience, and we are thrilled that we were able to exceed your expectations. We look forward to welcoming you back to our hotel in the future.
Clean and up-to-date
Greetings Frank,We like to thank you for taking the time to post your rating and your feedback. We highly appreciate your honesty and do not take it for granted.We are glad you enjoyed your stay with us and will relay your comments to our team.We look forward to welcoming you back in the near future!
I love the views from the lobby.
Greetings Yoko,We thank you and appreciate your feedback. We look forward to welcoming you in the near future.
Greetings Chulhyo,We like to thank you for taking the time to post your rating and your feedback. We highly appreciate it..We are glad that you enjoyed your stay with us.We look forward to welcoming you back in the near future!
We appreciate your feedback, Gelin.Your experience is not on par with the level of service we're accustomed to sharing with our guests. We do hope for the chance to share a more positive experience with you soon.