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Recent guest reviews

This hotel was reasonable for the location to Santa Monica beach. It is also in the midst of high end shopping....fine dining.....food trucks.....restaurants. Anything you need is within walking distance. You can order food on site and many restaurants deliver.The rooms are a nice size and some that have a view to the ocean. Lastly....this hotel has a professional atmosphere and is very neat and clean.

It’s a quiet old hotel. Something out of Pulp Fiction. There is something about the place. It has that old charm. Perfect location to the Promenade. You can walk to everything.

Great fantastic location! near everything Nice & friendly staff. will recommend to friends & Love to stay again. **Stay away from the back ally rooms, very noisy (5am to mid-night)

A nice hotel at a good price. Older and not fancy but onlybs block from the beach.

It’s an old hotel. The neighborhood is extremely noisy, with sirens, city buses, garbage trucks and screaming tourists through most of the night. It IS a good value however, and close to the beach.

Great location. I have stayed at the property many times over the years.

No cleaning room service in the three days I was there. The hotel doesn't have a gym or pool or any other amenities. Great location but the hotel is very outdated.

Friendly staff, really close to 3rd street promenade. Centrally locates to everything. Love this charming hotel!!

Staff was not friendly when checking in, not even a hello or welcome.

Very old and tired hotel, which definitely needs some work done on it, putting in a few new lams is not really refurbishing the property...Also very expensive for the condition of the hote and very rude staff members, when I asked them for an invoice and they told me to get it from Expedia, when in 99% of hotels I stay in, DO give me an Invoice..... Would not saty there again....

Thanks to the staff and the price our location was spectacular close to all the shops and the pier. The Staff was great the hotel is a little older but very clean. We had a wonderful time.

Great location in the middle of Santa Monica a block from the ocean.

Breakfast was disappointing. Plug ins in room were scarse.

Avoid a room facing the alley--it will be very loud. The hotel is in an excellent location but is thread worn. The mattress was extremely hard, no hair dyer in the room, and thin walls.

Broadway Santa Monica CA

Hotel highlights

  • Steps from Third Street Promenade and Santa Monica Place
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Downtown, Hotel Carmel is next to popular attractions like Third Street Promenade and Santa Monica Place. This 90-room, 3-star hotel has conveniences like a restaurant, 2 bars/lounges, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at Interactive Cafe, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a continental breakfast is served for a fee each morning from 6:30 AM to 1:00 PM.


Rooms

All 90 soundproofed rooms feature free local calls, ceiling fans, and safes. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Other standard amenities include desks and free toiletries. Housekeeping is available on request.


Property features

Guests staying at Hotel Carmel enjoy free WiFi in public areas, a computer station, and a porter/bellhop. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. This smoke-free hotel also has a TV in a common area.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Suite, 2 Queen Beds

2 Queen Beds | Sleeps 6

Suite, 1 King Bed

1 King Bed | Sleeps 3

Standard Room, 1 Queen Bed (size)

1 Queen Bed | Sleeps 2

Guest reviews for Hotel Carmel

Everyone (20) Couples (2) Family (7)
5
Everyone

By on Oct 5, 2020

Review comment responded on Oct 5, 2020

Thank you for your review and for staying with us!

4
Everyone

This hotel was reasonable for the location to Santa Monica beach. It is also in the midst of high end shopping....fine dining.....food trucks.....restaurants. Anything you need is within walking distance. You can order food on site and many restaurants deliver.The rooms are a nice size and some that have a view to the ocean. Lastly....this hotel has a professional atmosphere and is very neat and clean.

By , from St.Louis,Mo. on Sep 12, 2020

Review comment responded on Sep 20, 2020

Thanks for staying with us. We appreciate your feedback!

2
Everyone

By on Aug 24, 2020

4
Everyone

It’s a quiet old hotel. Something out of Pulp Fiction. There is something about the place. It has that old charm. Perfect location to the Promenade. You can walk to everything.

By , from San Diego on Jun 20, 2020

Review comment responded on Jun 23, 2020

Thank you for your review.

4
Partner Couples Family

Great fantastic location! near everything Nice & friendly staff. will recommend to friends & Love to stay again. **Stay away from the back ally rooms, very noisy (5am to mid-night)

By , from GI, NE on Aug 21, 2019

Review comment responded on Aug 24, 2019

Thanks for your review and for staying with us!

4
Business Business

A nice hotel at a good price. Older and not fancy but onlybs block from the beach.

By on Jun 13, 2019

Review comment responded on Jun 22, 2019

Thank you for your review and for staying with us.

3
Family

It’s an old hotel. The neighborhood is extremely noisy, with sirens, city buses, garbage trucks and screaming tourists through most of the night. It IS a good value however, and close to the beach.

By on May 25, 2019

Review comment responded on May 27, 2019

Thank you for your review and for staying with us. We are located in the heart of downtown Santa Monica, a very popular and often busy tourist beach community.

5
Family

Great location. I have stayed at the property many times over the years.

By on May 21, 2019

Review comment responded on May 24, 2019

Thanks for staying with us and for being a loyal returning guests, we greatly appreciate you!

3
Family

No cleaning room service in the three days I was there. The hotel doesn't have a gym or pool or any other amenities. Great location but the hotel is very outdated.

By on May 13, 2019

Review comment responded on May 15, 2019

Thank you for your review. You you mind telling me what room you stayed in, I'd like to check with housekeeping to see why you received no service, did you happen to have the DND (do not disturb) on your door? This would be the only reasonable explanation as to why there would be no service. We are a limited service hotel, built in 1924, our website does not list having a pool, gym or restaurant.

4
Everyone

By on May 8, 2019

Review comment responded on May 9, 2019

Thank you for your review and for staying with us.

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