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Recent guest reviews

Not the greatest. I had hairs in my shower that weren’t mine. I could hear the person in the room next door snoring when i had the California Bar Exam the next day (awesome! Not) and $25 for parking per night. I would look elsewhere.

Great service.

From moment we arrived, EVERYONE was fabulous!! Front desk, parking, everyone we passed by was happy. We loved it.

Exactly what was expected out of a hotel.

Great location, lots of nice shopping within walking distance.

The staff

Room smelled like smoke or the cleaning solution used smelled terrible! I felt like I was at a Motel 6 off the interstate. Will not return.

Clean place. The property looks like it was very recently updated. Rooms were spacious. Restaurant on site. A couple of things I did not like. Only valet parking on site. There is self-parking in another building so a bit inconvenient. My husband and I found the beds not comfortable but that is personal preference.

The staff was fantastic--friendly from the start and hospitable all the way through. My family was very comfortable here for our five-night vacation.

Location is convenient but parking is expensive

The staff is extremely friendly and help.

Loved the gym and the room included a balcony.

My Hilton Pasadena stay was great. The staff both in restaurant and front desk provided excellent service, thoroughness and beyond response and help.

Nothing negative to state in these times. Amenities are limited. Oh the Kuireg machine was broke in our room. Not a big deal.

S Los Robles Ave Pasadena CA

Hotel highlights

  • Onsite dining
  • Outdoor pool
  • 24-hour fitness center
  • 24-hour business center

Norton Simon Museum is within a mile (2 km) of Hilton Pasadena, and other popular attractions like Rose Bowl Stadium are within a few miles (5 km). This 296-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:00 AM to 10:30 AM and on weekends from 7:00 AM to noon.


Rooms

55-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. MP3 docks, coffee makers, and free weekday newspapers are also standard. Housekeeping is available once per stay.


Property features

At Hilton Pasadena, guests enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. Valet parking is available for USD 25 per day. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a 24-hour business center, and express check-out.

Room options

Superior Suite, One King Bed

1 King Bed | Sleeps 4

One King Bed, Accessible

1 King Bed | Sleeps 2

1 King bed deluxe room

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Accessible, Bathtub (Mobility)

1 King Bed | Sleeps 2

Guest reviews for Hilton Pasadena

Everyone (24) Couples (3) Family (10)
3
Business Business

Not the greatest. I had hairs in my shower that weren’t mine. I could hear the person in the room next door snoring when i had the California Bar Exam the next day (awesome! Not) and $25 for parking per night. I would look elsewhere.

By , from Los Angeles on Aug 1, 2022

Review comment responded on Aug 2, 2022

Thank you for sharing your feedback, Nolan. It's unfortunate to hear you weren't completely satisfied with your recent experience, as we strive to provide all of our guests with a wonderful experience from beginning to end. Please know your feedback regarding our cleanliness and sound insulation will be addressed with the appropriate members of our team so we may improve for the future. We hope you'll give us another chance to provide you with the quality experience we're truly capable of sharing with our guests.

5
Business Business

Great service.

By on Jun 4, 2022

Review comment responded on Jun 9, 2022

Thanks for the amazing review, Sabrina! It's excellent your time at Hilton Pasadena was so fantastic! We take great care in providing top-notch service for all of our guests. Your praise for our team lets us know we're doing our job! We look forward to hosting you again soon so we can share another splendid experience with you!Thank you again for sharing your feedback!

3
Everyone

By on May 29, 2022

5
Family Family with small children

From moment we arrived, EVERYONE was fabulous!! Front desk, parking, everyone we passed by was happy. We loved it.

By on Apr 17, 2022

Review comment responded on Apr 18, 2022

Thank you for the excellent rating, Huulan! We're so glad that you've enjoyed your stay at Hilton Pasadena so much. It's wonderful to know that your interactions with our staff have been so positive. We strive to provide each guest with exceptional service and we're so glad that several members of our team went above and beyond to ensure your satisfaction. We'll be sure to pass your compliments along to our team. Thanks again for taking the time to share your thoughts with us. We look forward to seeing you again soon.

5
Everyone

By on Apr 10, 2022

5
Everyone

By on Feb 12, 2022

4
Everyone

By on Dec 27, 2021

5
Family

Exactly what was expected out of a hotel.

By on Nov 27, 2021

Review comment responded on Nov 27, 2021

Thank you for your feedback.

4
Family Friends

Great location, lots of nice shopping within walking distance.

By on Nov 16, 2021

Review comment responded on Nov 16, 2021

Thank you for taking the time to share this lovely review, Shari L! We're so glad to know you had such an enjoyable experience with us at na. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. We'd love to host you again so we can share yet another unforgettable experience with you! Please come see us again soon!

5
Friends Business Business

The staff

By on Nov 11, 2021

Review comment responded on Nov 12, 2021

Thank you for sharing this glowing review, Ebony! We are delighted to hear about your experience at Hilton Pasadena! We truly appreciate your kind words regarding our team. It's wonderful that you felt valued by each member of our top-notch team. We strive to provide our guests with the warmest hospitality and most efficient service, so this is fantastic to hear! Your compliments are not only rewarding, but also encouraging. We'd love to share another positive, fun experience with you in the future.

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