Faster return of deposit for incidentals. Towels should be softer,
The place was clean and quiet. Better than most hotels
The beds are soooooo comfortable! Staff was very friendly. No issues.
Nothing beats for the price and location .. Rooms are clean... can be noisy because of the location but it’s close to everything
Reserved room in emergency; sister was on life support. Stayed in hospital until she died, thus didn't make my first night's stay, but they were kind enough to check me in so I would not lose my spot. I asked if it was possible to be reimbursed for the first night and was initially told no. Clerk calls my room to tell me the manager would like to speak to me between 10a and 2p the following day and he's sure he will refund the money. I was then informed clerk made a mistake and the should have just offered an extra day. I had no desire to stay longer...I needed to start the grieving process. It's simply distasteful.
Very nice stay. I got upgraded for free. The staff was very accommodating. The room was clean and the bed was comfortable.
The man at the front desk was very helpful and welcoming. Check in was easy and everything was clean! We had a great stay. The building itself seems a little old but we had no issues with that because like i said everything was clean, not to mention...comfortable. We would come back.
The parking area is very tight and challenging. The mattresses were extremely uncomfortable. Did not sleep well. The lightbulbs in the rooms were cool flourescent -- very bright and unpleasant.
A small hotel with decent off-street parking. Not super fancy, but neat and convenient to most of downtown Pasadena if you have a car.
Excellent customer service. Very kind and helpful.
We were attending a 5 day training and conference in Pasadena and made a last minute decision to stay in a hotel as oppose to driving back and forth from home - about an hour commute both ways. Customer service is huge to us and we were not disappointed. We arrived 30 mins. prior to 3:00pm check-in (not intentionally) and were greeted warmly and even received an upgrade without being asked. What a blessing! We felt safe and secure and were well taken care of. The Rodeway Inn has cameras as well as in the parking structure. One evening we arrived back at the hotel pretty late and were parking the car when a gentleman came out to ensure we were okay and also made us aware of additional parking in the back of the property which is completely visible from the street. We cannot say enough about their customer service. The property itself is very well maintained. Our room, non-smoking, was clean and more than adequate for our needs and is central to anywhere you need to be in Pasadena. Parking is free which is a plus. We ate at Denny's most of the mornings which is less than a mile from the hotel. Our conference was 4 miles from the hotel. We will definitely stay here again next year. We checkd out at 11:00pm which is check-out. Thank you Rodeway!
Once again The Staff here was very pleasant I was accomadated a few requests and they were very helpful
room was very spacious, was upgraded by the hotel Manger from queen to king.
Very friendly the gentleman at check in was very cordial and friendly
I left the hotel because I saw a cack a roach so I left the night.
Steve at the front desk was great. Got a free upgrade. Nice!
Two couples spent one night at this hotel. The decor is a bit tired but the rooms are clean and comfortable and there is secure parking on site.
Located in Lamanda Park, Rodeway Inn & Suites Pasadena is within a few miles (5 km) of popular sights such as California Institute of Technology and Huntington Library. This 33-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.
All 33 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 50-inch LED TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and memory foam beds with premium bedding and down comforters ensure a restful night. Other amenities include free newspapers, free local calls, and desks.
At Rodeway Inn & Suites Pasadena, guests have access to free WiFi in public areas, express check-in, and express check-out. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. This hotel also has free newspapers.
Faster return of deposit for incidentals. Towels should be softer,
The place was clean and quiet. Better than most hotels
Dear Anonymous, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon
The beds are soooooo comfortable! Staff was very friendly. No issues.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon
Nothing beats for the price and location .. Rooms are clean... can be noisy because of the location but it’s close to everything
Thank you for taking the time to review our property and giving us a perfect rating. We're glad to know that you had a wonderful stay. Rest assured that we will convey your feedback to our staff. They are continuously working hard to provide exceptional guest services and your feedback definitely helps. We hope to see you again!
Reserved room in emergency; sister was on life support. Stayed in hospital until she died, thus didn't make my first night's stay, but they were kind enough to check me in so I would not lose my spot. I asked if it was possible to be reimbursed for the first night and was initially told no. Clerk calls my room to tell me the manager would like to speak to me between 10a and 2p the following day and he's sure he will refund the money. I was then informed clerk made a mistake and the should have just offered an extra day. I had no desire to stay longer...I needed to start the grieving process. It's simply distasteful.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Very nice stay. I got upgraded for free. The staff was very accommodating. The room was clean and the bed was comfortable.
Thank you for taking the time to review our property and giving us a perfect rating. We're glad to know that you had a wonderful stay. Rest assured that we will convey your feedback to our staff. They are continuously working hard to provide exceptional guest services and your feedback definitely helps. We hope to see you again!
The man at the front desk was very helpful and welcoming. Check in was easy and everything was clean! We had a great stay. The building itself seems a little old but we had no issues with that because like i said everything was clean, not to mention...comfortable. We would come back.
Thank you for taking the time to review our property and giving us a perfect rating. We're glad to know that you had a wonderful stay. Rest assured that we will convey your feedback to our staff. They are continuously working hard to provide exceptional guest services and your feedback definitely helps. We hope to see you again!
Dear Joshua, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Guest Satisfaction Team