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Recent guest reviews

Getting really tired of hotel websites not updating their listings. We paid more and made reservations here because in multiple place they listed they had a free airport shuttle. On arriving and calling the hotel, they informed us that the shuttle was not operating due to covid. Just put it on your website!! They had updated to say free breakfast was not included. Why wouldn't they do the same for the shuttle? Anyway, it wasn't a horrible walk, weather was nice, but really. And Orbitz: If I have to call every hotel to verify things anyway, I really don't need you. I would just book directly through the hotel. Keep that in mind.

This place needs a upgrade , and the meth heads that hang around brings a lot of police presence . They have what appears to be a lot of ditched stolen cars on the back end of their property . Not a safe area to stay in .. sketchy looking ..

Location great for the airport. Restaurants galore. Quiet . Staff were very nice and helpful. Continental breakfast very disappointing .

Price was reasonable. Courteous staff. Convenient location. Property and rooms are very dated. Bed was clean and comfortable. Bathroom needed an overhaul...loose toilet, grungy shower/tub, mold on shower wall grout. Ants were found in 2 places in the room. Smoke detector missing with wires hanging from the ceiling. Broken light switches. Probably would not stay here again.

The water in the kitchenette sink was leaking and we had to turn it off under the sink. An alarm was going off in one of the adjoining rooms all night long which kept us awake. The bat towels were the size of hand towels and hard as a rock. The breakfast had no yogurt or fresh fruit - just dough. It was very convenient to the convention center, but think I would try the Azure Inn next year.

Front office staff is wonderful and friendly, I have been staying here for one week so far and my stay has been great. The housekeeping staff is friendly and nice. The room is big and the bathtub is nice and big . The breakfast is good especially the potatoes and the breakfast lady is so sweet and friendly.

The front desk staff are amazing especially the Asian woman with the black framed glasses . She called my room to warn me my car was about to get towed . Thank you so much I would have been devastated if my car was towed. Also the iron in my room wasn’t working and the awesome night shift young man brought a new one up to my room. The sweetheart breakfast buffet lady was so kind and sweet . Her breakfast was delicious and she was a delight. However with a little TLC this hotel can raise the rates a little and push out the crackheads and prostitution. All the buildings needs is carpet cleaning and some fresh paint and stop smoking weed

very homey..i love its europian concept!we'll surely come back for another stay

The air conditioning filters need rinsed off in the tub monthly....this protects the equipment, reduces electricity usage, and increases customer comfort

It was close to my destination, it easy to setup. The rooms where very comfortable

The desk staff was pleasant and helpful. My room was clean and comfortable. There wasn't a clock in the room and I always like to be able to see a clock. The towels were very scratchy. I also felt uncomfortable with the very long hallways to the rooms and difficulty I had in finding the way downstairs to the lobby. It felt very confining.

This hotel was, in a word, sad. I mean, it was marginally fine. My room was fine. I suppose it was clean, but I didn't want to put my things on the floor. There was a ceiling fan that was missing a blade and precariously attached to the ceiling. It was absolutely run down. If I were 20 years old and with a bunch of friends I might have thought this place was ok, but I am older and pickier than I used to be and this place was just really not nice. However, they had a small coffee machine in the room and a small fridge and microwave. But the whole place was kinda dark, dingy, dilapidated, these are the words that come to mind. I only stayed one of my 2 nights. The people at the front desk were pleasant enough, and after jumping through a couple of hoops I was able to get a refund for the second night (I had prepaid through Orbitz so they had to call the hotel to get my refund for me). Overall, I would NEVER stay there again and I cannot recommend it, so. Yeah. The Folk Inn was icky. Like something out of a Jim Jarmusch movie.

Folk Inn. It is very worn down. The breakfast should be closed down and just offer coffee. The hot food was cold which is a huge bacterua problem and a major health code violation. If hotfiidcan not be kept safe. DON'T serve it. The statues out front are filty. The parking lot and pool area were very dirty. Old broken equipment needs to be removed. The tables and chairs should be kept clean or remove them. Dead ir dieing plants in the pool area. Hallways: the carpets should have been replaced years ago. Install atike you can manage if you cannot afford the carpet cleaned. Room: Whew! Really digusting. The bed covers are seriouly old. The thin blanket had what looked like feces on it that had been washed but never removed. Every corner was so dirty. Mold growing in the grout of the tub. The tiny thin bath towels were like sand paper. The Folk Inn: should not be with Orbitz. It is in deserparte need of a remodel.

I have bad experience in this hotels have a bed bugs and they dont belive me

It was a nice place. The beds were comfortable and the rooms nice.

mouse in the room. there is no curtain at window, parking lot was too bright couldn't sleep at night. noise from street. wi fi impossible to connect. 2nd floor.

North Vineyard Avenue Ontario CA

Hotel highlights

  • Walking distance to Ontario Convention Center
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Located within a leisurely stroll of Ontario Convention Center, Folk Inn Ontario Airport is within a few miles (5 km) of Kindred Hospital Ontario. This 107-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

All 107 air-conditioned accommodations feature sitting areas. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Microwaves, refrigerators, and coffee makers are also standard.


Property features

Guests staying at Folk Inn Ontario Airport enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has a 24-hour business center.

Room options

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 3

A2Q (Accessible Two Queen Beds)

2 Queen Beds | Sleeps 4

A1K (Accessible One King Bed with sofa bed)

1 King Bed | Sleeps 3

Guest reviews for Folk Inn Ontario Airport

Everyone (31) Couples (2) Family (11)
3
Family Business Business

Getting really tired of hotel websites not updating their listings. We paid more and made reservations here because in multiple place they listed they had a free airport shuttle. On arriving and calling the hotel, they informed us that the shuttle was not operating due to covid. Just put it on your website!! They had updated to say free breakfast was not included. Why wouldn't they do the same for the shuttle? Anyway, it wasn't a horrible walk, weather was nice, but really. And Orbitz: If I have to call every hotel to verify things anyway, I really don't need you. I would just book directly through the hotel. Keep that in mind.

By on Jan 1, 2021

Review comment responded on Jan 5, 2021

Dear guest, Thank you for staying at our hotel. We greatly appreciate your feedback and sorry to hear there were some issues during your stay at our hotel. Please accept our apology for any inconvenience that might have caused you. We will work hard to fix the issues that you mentioned. I hope we will see you again in the future. Thank you. Rowena Yu Folk Inn Ontario Airport / Management Team

3
Business Business Family

This place needs a upgrade , and the meth heads that hang around brings a lot of police presence . They have what appears to be a lot of ditched stolen cars on the back end of their property . Not a safe area to stay in .. sketchy looking ..

By , from Las Vegas on Oct 27, 2020

Review comment responded on Oct 27, 2020

Dear guest, Thank you for staying at our hotel. We greatly appreciate your feedback and sorry to hear there were some issues during your stay at our hotel. Please accept our apology for any inconvenience that might have caused you. We will work hard to fix the issues that you mentioned. Thank you. Rowena Yu Folk Inn Ontario Airport / Management Team

3
Everyone

By on Jun 15, 2020

Review comment responded on Jun 16, 2020

Dear guest, Thank you for staying at our hotel. We greatly appreciate your feedback and sorry to hear there were some issues during your stay at our hotel. Please accept our apology for any inconvenience that might have caused you. We will work hard to fix the issues that you mentioned. I hope we will see you again in the future. Thank you. Rowena Yu Folk Inn Ontario Airport / Management Team

4
Family

Location great for the airport. Restaurants galore. Quiet . Staff were very nice and helpful. Continental breakfast very disappointing .

By , from Tyler on Feb 13, 2020

Review comment responded on Feb 13, 2020

Dear Bart, Thank you for staying at our hotel. We greatly appreciate for your feedback! I am sorry to hear that there were some issues during your stay at our hotel. Please accept our apology. We will work hard to fix the issues that you mentioned. Hope will see you again in the future. Rowena Yu Folk Inn Ontario Airport / Management Team

3
Family

Price was reasonable. Courteous staff. Convenient location. Property and rooms are very dated. Bed was clean and comfortable. Bathroom needed an overhaul...loose toilet, grungy shower/tub, mold on shower wall grout. Ants were found in 2 places in the room. Smoke detector missing with wires hanging from the ceiling. Broken light switches. Probably would not stay here again.

By on Jan 31, 2020

Review comment responded on Feb 1, 2020

Dear guest, Thank you for staying at our hotel. We greatly appreciate for your feedback! I am sorry to hear that there were some issues during your stay at our hotel. Please accept our apology. We will work hard to fix the issues that you mentioned. Rowena Yu Folk Inn Ontario Airport / Management Team

2
Family

The water in the kitchenette sink was leaking and we had to turn it off under the sink. An alarm was going off in one of the adjoining rooms all night long which kept us awake. The bat towels were the size of hand towels and hard as a rock. The breakfast had no yogurt or fresh fruit - just dough. It was very convenient to the convention center, but think I would try the Azure Inn next year.

By on Jan 28, 2020

Review comment responded on Jan 31, 2020

Dear guest, Thank you for staying at our hotel. We greatly appreciate for your feedback! I am sorry to hear that there were some issues during your stay at our hotel. Please accept our apology. We will work hard to fix the issues that you mentioned. Rowena Yu Folk Inn Ontario Airport / Management Team

5
Family Family

Front office staff is wonderful and friendly, I have been staying here for one week so far and my stay has been great. The housekeeping staff is friendly and nice. The room is big and the bathtub is nice and big . The breakfast is good especially the potatoes and the breakfast lady is so sweet and friendly.

By on Nov 30, 2019

Review comment responded on Nov 30, 2019

Dear Wilson, Thank you for staying at our hotel. Also thank you for your wonderful feedback. I am happy to hear that you enjoyed your stay at our hotel. We look forward to see you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

5
Everyone

The front desk staff are amazing especially the Asian woman with the black framed glasses . She called my room to warn me my car was about to get towed . Thank you so much I would have been devastated if my car was towed. Also the iron in my room wasn’t working and the awesome night shift young man brought a new one up to my room. The sweetheart breakfast buffet lady was so kind and sweet . Her breakfast was delicious and she was a delight. However with a little TLC this hotel can raise the rates a little and push out the crackheads and prostitution. All the buildings needs is carpet cleaning and some fresh paint and stop smoking weed

By on Nov 26, 2019

Review comment responded on Nov 26, 2019

Dear guest, Thank you for staying at our hotel. Also thank you for your wonderful feedback. I am happy to hear that you enjoyed your stay at our hotel. Your message is also well noted. We look forward to see you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

4
Partner Couples

very homey..i love its europian concept!we'll surely come back for another stay

By on Nov 22, 2019

Review comment responded on Nov 22, 2019

Dear guest, Thank you for staying at our hotel. Also thank you for your wonderful feedback. I am happy to hear that you enjoyed your stay at our hotel. We look forward to see you again in the future. Thank you again! Rowena Yu Folk Inn Ontario Airport / Management Team

5
Everyone

The air conditioning filters need rinsed off in the tub monthly....this protects the equipment, reduces electricity usage, and increases customer comfort

By on Nov 12, 2019

Review comment responded on Nov 12, 2019

Dear guest, Thank you for staying at our hotel. We greatly appreciate for your feedback! I am sorry to hear that there were some issues during your stay at our hotel. Please accept our apology. We will work hard to fix the issues that you mentioned. Hope will see you again in the future. Rowena Yu Folk Inn Ontario Airport / Management Team

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