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Best Western Plus Carriage Inn

3.5 star property
VIP Access

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Photo gallery for Best Western Plus Carriage Inn

Lobby
Fitness facility
Lobby
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
5525 Sepulveda Blvd, Van Nuys, CA, 91411
  • Place, Woodley Park
    ‪5 min walk‬
  • Place, Sherman Oaks Galleria
    ‪2 min drive‬
  • Place, Van Nuys Sherman Oaks War Memorial Park
    ‪7 min drive‬
  • Airport, Los Angeles, CA (LAX-Los Angeles Intl.)
    ‪46 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(109 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(96 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Van Nuys

Sherman Oaks Castle Park is a short stroll from Best Western Plus Carriage Inn, and other popular attractions like Sherman Oaks Galleria are within a mile (2 km). This 3.5-star hotel has 178 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Woodley Park - 5 min walk - 0.3 miles
  • Sherman Oaks Castle Park - 15 min walk - 0.8 miles
  • Sherman Oaks Galleria - 2 min drive - 1.2 miles
  • The Japanese Garden - 6 min drive - 1.4 miles
  • Van Nuys Sherman Oaks War Memorial Park - 7 min drive - 2.8 miles

Getting around

  • Van Nuys Station - 7 min drive
  • North Hollywood Station - 18 min drive
  • Hollywood Burbank Airport (BUR) - 31 min drive

Restaurants

  • ‪Denny's - ‬1 min walk
  • ‪El Cocinero Restaurant - ‬18 min walk
  • ‪Wendy's - ‬15 min walk
  • ‪Zankou Chicken - ‬15 min walk
  • ‪Napoli's Pizza Kitchen - ‬12 min walk

About this property

Best Western Plus Carriage Inn

At Best Western Plus Carriage Inn, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 13.94 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a hot tub, a 24-hour business center, and a meeting room.
Guests can expect free WiFi and LCD TVs with cable channels and Netflix. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Refrigerators, coffee makers, and free local calls are also standard.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Free WiFi
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Uncovered self parking on site (USD 13.94 per night; includes in/out privileges)
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Denny's

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Hulu
  • LCD TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 40.00 per pet, per day, plus a deposit of USD 250.00 per stay
  • Dogs only
  • 2 total (50 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5.00 to 15.00 per person
  • Uncovered self parking fee: USD 13.94 per night (in/out privileges)
  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 40.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Best Western Carriage
Best Western Carriage Inn
Best Western Plus Carriage
Best Western Plus Carriage Inn
Best Western Plus Carriage Inn Sherman Oaks
Best Western Plus Carriage Sherman Oaks
Carriage Inn Best Western
Best Plus Carriage Van Nuys
Best Western Plus Carriage Inn Hotel
Best Western Plus Carriage Inn Van Nuys
Best Western Plus Carriage Inn Hotel Van Nuys

Frequently asked questions

What's there to see close to Best Western Plus Carriage Inn?

Based on positive ratings, guests enjoy the hotel's location in Van Nuys, and it's within a short 15-minute walk of Sherman Oaks Castle Park. You'll also find Sherman Oaks Galleria and Van Nuys Sherman Oaks War Memorial Park within a short drive.

How much does it cost to stay at Best Western Plus Carriage Inn?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Carriage Inn on Mar 22, 2026 start from $148, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Best Western Plus Carriage Inn?

Yes, uncovered parking is offered for USD 13.94 per night with in/out privileges. Though parking is limited parking spaces, an electric car charging station and wheelchair-accessible van parking are also available. You'll find a max of 1 space per unit.

Does Best Western Plus Carriage Inn include a casino?

No, Best Western Plus Carriage Inn doesn't have a casino.

Will I find an indoor pool at Best Western Plus Carriage Inn?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 9:00 AM and 10:00 PM.

Is Best Western Plus Carriage Inn good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Best Western Plus Carriage Inn?

No, this hotel doesn't have a spa tub.

Does Best Western Plus Carriage Inn have a restaurant with a breakfast menu?

Yes, Best Western Plus Carriage Inn serves a full breakfast for a surcharge each morning at Denny's.

Will Best Western Plus Carriage Inn allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Best Western Plus Carriage Inn for a fee of USD 40.00 per pet, per day. A deposit of USD 250.00 per stay is collected.

Are there connecting rooms at Best Western Plus Carriage Inn?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to Best Western Plus Carriage Inn?

The closest major airport to Best Western Plus Carriage Inn is Van Nuys, CA (VNY), which is 4.6 mi away (14 minutes by car). Another top airport is Hollywood Burbank Airport (BUR), which is located 16.6 mi away (31-minute drive).

Are there rooms with balconies at Best Western Plus Carriage Inn?

No, there aren't any guestrooms at Best Western Plus Carriage Inn that offer a balcony.

Best Western Plus Carriage Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1130 out of 1869 reviews
Rating 8 - Good. 390 out of 1869 reviews
Rating 6 - Okay. 180 out of 1869 reviews
Rating 4 - Poor. 84 out of 1869 reviews
Rating 2 - Terrible. 85 out of 1869 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Aleeza

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
The welcome staff was warm, welcoming, courteous and efficient. The room was spacious and clean.
Stayed 1 night in Feb 2026

10/10 Excellent

Corey

Stayed 1 night in Dec 2025

10/10 Excellent

Grace Joy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
cleanliness
Stayed 1 night in Nov 2025

8/10 Good

Patricia

Traveled with partner
Liked: Amenities
Did not appreciate nor agree on how you process payment. My credit card was charged for the full stay plus security deposit on check-in. On checkout the full payment minus security deposit was charged. Now instead of just the $80 deposit being refunded sometime soon, I am waiting for the initial several hundred dollar payment to be credited. It is enough to seek out another hotel on my semiannual visit.
Stayed 3 nights in Dec 2025

10/10 Excellent

Douglas

Stayed 1 night in Dec 2025

10/10 Excellent

Tashery

Stayed 2 nights in Dec 2025

10/10 Excellent

juan

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

8/10 Good

Frank, De

Liked: Cleanliness, amenities, property conditions & facilities
The room was really nice. Modern, comfortable, and clean. The staff were very personable, too. There is a Denny’s attached to the hotel, which is convenient! Honestly, the only drawback with this hotel is the location. The highway and streets around it are very loud. (They have earplugs on the dresser for guests.)
Stayed 2 nights in Dec 2025

8/10 Good

Dann

Stayed 2 nights in Dec 2025

4/10 Poor

Andreas

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was clean, but the shower did not work. And the body wash bottle was empty. The stairs up to the room are broken and need fixing that goes beyond a tape. All all I was expecting more
Stayed 1 night in Dec 2025

10/10 Excellent

Lilya

Traveled with family
Liked: Cleanliness, staff & service
Very clean rooms. Good size. Comfortable beds. Our TV wasn’t working; but was fixed as soon as we notified the staff.
Stayed 4 nights in Dec 2025

8/10 Good

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff excellent, location good for our needs, room clean and well-equipped. Good bit of traffic noise from busy Sepulveda Blvd. Close by Denny's restaurant was a plus.
Stayed 2 nights in Dec 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Clean, updated room.
Stayed 2 nights in Dec 2025

8/10 Good

Eric

The add on for a microwave which I wasn’t familiar with.
Stayed 7 nights in Dec 2025

2/10 Terrible

Kourosh

Business traveler
Disliked: Cleanliness, staff & service, amenities
The property environment did not feel safe or clean. Felt like a hotel that rents by the hour! Many questionable characters walking around the property drinking and smoking things. I called hotels.com to convey that I do not feel safe or comfortable staying at this property. The Agent contacted the hotel manager to cancel my reservation. The manager refused to honor me or the agent of hotels.com. I did not stay at the property, returned my room key, showed them photos that I had not touched a thing in the room. They Still charged me for parking and one night stay. A horrible experience altogether. Luckily I was able to book another room for the night at Home2 by Hilton.
Stayed 2 nights in Dec 2025

10/10 Excellent

Ernesto, Las Vegas

Stayed 2 nights in Dec 2025

8/10 Good

Juan

Ok room
Stayed 2 nights in Oct 2025

8/10 Good

Kiyoshi, New Hudson

Stayed 2 nights in Dec 2025

10/10 Excellent

gersio

Stayed 3 nights in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

4/10 Poor

Vicky

Disliked: Amenities, property conditions & facilities
The room had a door with a pretty significant gap in which we could see outside. The safe was broken. The shower had horrible water pressure. There was an adjoining room that we did not want, the door had a gap at the bottom in which anyone could look under, we had to block it with luggage. Not comfortable at all. People who checked in next to us were extremely loud I could hear their phone ringing at 2 am and then their entire Conversation. Banging doors.
Stayed 2 nights in Dec 2025

10/10 Excellent

Traci

Stayed 3 nights in Dec 2025

10/10 Excellent

Traci

Traveled with family
Liked: Cleanliness, staff & service, amenities
The room was clean and the staff were very accommodating. We love staying here.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bruce

Traveled with group
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 3 nights in Nov 2025