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Best Western of Long Beach

3.0 out of 5.0

Recent guest reviews

I was a bit upset about $150.00 they held on my card; however the staff informed me the protocol on the 3rd party booking rules. ( if you book through Orbit, Expedia etc) They hold a deposit and you will get it back, Per room conditions( may be deductions

This hotel is ok for a quick stop in the area. The staff was friendly, the breakfast was acceptable, the room was clean and comfortable enough. The location is a bit sketchy and I felt uneasy as I ventured a few blocks away looking for a place for dinner.. But for a one night stop it's ok and relatively convenient.. Nothing extraordinary but I wasn't expecting much..

Clean and decent location in Long Beach. Nothing fancy but for the price it met our expectations. Would stay there again.

Hotel staff was very nice and accommodating. The grounds and rooms were very nice, clean, and up dated. Breakfast was good with a large variety. With in walking distance to stores, downtown, and rail line. Excellent since we did not rent a car.

We checked in a day before leaving for a cruise. It is a very nice & clean hotel. Super reasonable as well. The staff was very friendly!! However, the area isnt the best. Regardless, if we cruise out of Long Beach again, we will definitely stay at this hotel!!

Hotel is not too far from downtown Long Beach yet too far to walk. Fortunately a light rail line has a station outside front entrance of hotel

Easy ride from.airport and quick transportation to the cruise terminal. Staff super friendly and accommodating. Even tasty taco truck near hotel.

booked this hotel specifically for its pick up at port and airport. Unable to reach anyone when we got into Long Beach port so we had to take a cab for $50, Compensation promised by the mgr (200 points) didn't do it. Nor did the explanation that the phones were out!

The hotel was conveniently located in Long Beach. Parking was good as long as you don't have a large vehicle. Staff was very friendly and the included breakfast was very good.

This was a very nice hotel and very convenient to the Long Beach convention center. An Uber drive was less than $10. And there's a Metro train stop right out in front of the hotel. The room and the hotel was clean and newly-appointed. The room even had a mini-fridge and a microwave. Although the neighborhood isn't very fashionable it's a very convenient location.

Kept waking up to bites as the stay went on... Giving the benefit of the doubt I thought they were sand mites or mosquito but more kept a appearing in lines and only after sleeping. The. I lifted up the sheets where my daughter slept over the covers and found casings. The hotel did offer to wash our stuff in hot water and have exterminator come evaluate the room. I had to put stuff in plastic bags that couldn't be washed. Still haven't head back if it was confirmed bed bug were present or any compensation or further customer service about the situation. I though Best Western was a clean company... I was wrong

It's a nice place to stay in Long Beach. The location is excellent and shops , restaurants are nearby. It's quiet but the train sounds are audible at times.

Pleasant stay Long Beach convention at 40% cost of convention hotels. Good 5 minute shuttle ride to convention hall. Multiple breakfast options.

My experience overall was good. I was able to check in quickly, the hotel appeared to be well taken care of, the breakfast buffet in was good. My room was comfortable and looked clean. My only gripe would be the air conditioner was loud, like rattling when it was turned on so that made it hard to sleep. But other than that I had a good stay.

Very nice hotel, close to shops, beach and freways.

Everything is nearby. I would stay again. The breakfast and gym were good.

Traveling for business Great option Nice rooms Hot breakfast

Perfect hotel for the price and only if you plan not to walk around the area at night. I would stay there again- but would only use their shuttle or Lyft to get around- no more walks to king taco for me, the area gets sketch and you may have to dodge a few crack heads or transients- all in all ok place to stay and again the staff was great!!!!!

No extremely​ major complaints until the last evening​...after a day out at the beach and ready to unwind...noticed a roach on the bed and another on the shower ceiling...took a deep breath and killed both...let front desk know and said they apologize and would let their supervisor know...mixed emotions as we left...up until then...would have thought about using this hotel again...now my family members have made it clear...not happening. This occurred in room 203 billed as the Suite.

Quick and easy check-in and check-out. Friendly staff. Easy-going. Affordable and a good spot to save some cash.

1725 Long Beach Blvd Long Beach CA

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle

Long Beach Convention and Entertainment Center is within 2 miles (3 km) of Best Western of Long Beach while other popular attractions such as Aquarium of the Pacific are within 3 miles (5 km). This 3-star hotel has 99 rooms and welcomes guests with free breakfast, an outdoor pool, and free in-room WiFi. Also near this Long Beach hotel are RMS Queen Mary and City Place Shopping Center.


Dining

Free continental breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

All 99 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and flat-screen TVs with cable channels. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Free local calls, safes, and ironing boards are other standard amenities.


Property features

At Best Western of Long Beach, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. Additional amenities include a 24-hour business center, a computer station, and express check-in.

Guest reviews for Best Western of Long Beach

Everyone (41) Couples (18) Business (14) Students (1) Family (8) Other (4) Friends (2)
5

nice stay

Everyone

I was a bit upset about $150.00 they held on my card; however the staff informed me the protocol on the 3rd party booking rules. ( if you book through Orbit, Expedia etc) They hold a deposit and you will get it back, Per room conditions( may be deductions

By on Apr 10, 2018

Review comment responded on Apr 10, 2018

Thank you for taking the time to post your review, we are happy to hear you were happy at the end of your stay.

4

ok for a night.. kind of sketchy location

Everyone

This hotel is ok for a quick stop in the area. The staff was friendly, the breakfast was acceptable, the room was clean and comfortable enough. The location is a bit sketchy and I felt uneasy as I ventured a few blocks away looking for a place for dinner.. But for a one night stop it's ok and relatively convenient.. Nothing extraordinary but I wasn't expecting much..

By on Apr 9, 2018

Review comment responded on Apr 13, 2018

We Love to hear you experience so much during your stay, thank you for posting your comment.

4
Everyone

Clean and decent location in Long Beach. Nothing fancy but for the price it met our expectations. Would stay there again.

By on Mar 6, 2018

Review comment responded on Mar 7, 2018

We appreciate you taking the time to post your review.

5

very nice

Everyone

Hotel staff was very nice and accommodating. The grounds and rooms were very nice, clean, and up dated. Breakfast was good with a large variety. With in walking distance to stores, downtown, and rail line. Excellent since we did not rent a car.

By , from Oshkosh, WI on Mar 4, 2018

Review comment responded on Mar 4, 2018

We appreciate the perfect rating, thank you for taking the time.

5

very clean hotel

Everyone

We checked in a day before leaving for a cruise. It is a very nice & clean hotel. Super reasonable as well. The staff was very friendly!! However, the area isnt the best. Regardless, if we cruise out of Long Beach again, we will definitely stay at this hotel!!

By , from st paul mn on Mar 3, 2018

Review comment responded on Mar 4, 2018

We love to hear you were happy with your stay and will stay with us if the need arise.

4

access to downtown long beach

Business Travelers

Hotel is not too far from downtown Long Beach yet too far to walk. Fortunately a light rail line has a station outside front entrance of hotel

By , from New York City on Mar 2, 2018

Review comment responded on Mar 4, 2018

Thank you for taking the time to post your review, we love to hear you experience so much during your stay.

5

great start to cruise

Everyone

Easy ride from.airport and quick transportation to the cruise terminal. Staff super friendly and accommodating. Even tasty taco truck near hotel.

By on Jan 20, 2018

Review comment responded on Jan 20, 2018

Thank you for the perfect score, we appreciate the recognition to staff efforts.

2

cali

Everyone

booked this hotel specifically for its pick up at port and airport. Unable to reach anyone when we got into Long Beach port so we had to take a cab for $50, Compensation promised by the mgr (200 points) didn't do it. Nor did the explanation that the phones were out!

By , from ny on Oct 7, 2017

Review comment responded on Dec 4, 2017

Thank you for taking time to post your review, the hotel has shuttle service from Long Beach airport from 7am to 4:30pm this service is based on availability upon request, we apologize for the phones being non operative there was a outage of service affecting few states,we do not have service from the port of Los Angeles where you needed pickup.

5
Everyone

The hotel was conveniently located in Long Beach. Parking was good as long as you don't have a large vehicle. Staff was very friendly and the included breakfast was very good.

By on Oct 4, 2017

5

convenient to the lb convention center

Everyone

This was a very nice hotel and very convenient to the Long Beach convention center. An Uber drive was less than $10. And there's a Metro train stop right out in front of the hotel. The room and the hotel was clean and newly-appointed. The room even had a mini-fridge and a microwave. Although the neighborhood isn't very fashionable it's a very convenient location.

By , from Orange County, CA on Aug 22, 2017

Review comment responded on Aug 26, 2017

We appreciate you taking the time to post a detail review of your recent stay here with us, we love the perfect rating.