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The Wellington Hotel

3.0 out of 5.0

Recent guest reviews

I chose to stay somewhere close to Waterloo for convenience, but - whilst I had a satisfactory stay - looking back I perhaps should have headed to Premier Inn Euston for a similar price. Why? Well, on the plus side: Location is right across the road from the rear entrance to Waterloo station/underground. The pub is a decent enough place to watch sport and/or have a drink The room I was in (second floor) was surprisingly roomy for a single room, with a desk, some storage space and even room for - say - a yoga mat, should you feel so inclined The breakfast was excellent The staff were friendly and helpful BUT, some (significant) downsides: The rooms are very dated, and accessed via a narrow staircase. The rooms were VERY hot and humid the weekend I was there. You can forgot about aircon. The bed was very short. I'm less than 5ft 11 and my feet were way out the end of the bed. The rooms are NOISY! Like, right next to train tracks noisy (see my photo). It's all very well providing free ear plugs, but it doesn't make a difference; the first train went by around 5-something a.m. and I was immediately awake. Thankfully I'd had a bit to drink on Sunday and fell asleep early and slept in late on the Monday. But if I'd been sober I'd have slept terribly.

It's so hard to find places to eat along the A1. But we guessed that the lovely village of Welwyn would have something. The Wellington Arms is excellent for late lunch, and a river runs through the beautiful village. Our French waiter Geoffrey from Normandy was first rate, efficient, kind and helpful. Sue and Joss from Sydney, Australia.

We booked this hotel after considering TripAdvisor reviews as we needed to be close as possible to Waterloo Station. Having stayed, the Wellington has really only 2 good points - location and the breakfasts (included in the rate). Our room was spartan, bedding was 2 beds pushed together, mattresses supported by particle boards. Safe was not usable. Room was not serviced on day 2 but fresh good quality towels were left on the bed. We arrived earlier than check in time (3pm on our confirmation but 2pm according to the hotel staff). Had to walk around the bar area to find the Reception. As there were only 2 bar staff, there was no way we could check in. Luggage was stored behind the bar counter until check in time. Then the really good news - no lift and our room was on the second floor! Manager arranged for our luggage to be brought up to the room. On checkout however, we had to bring our luggage down without any assistance. So, in summary, if you have little or no luggage, you are not a senior, you love a good hearty breakfast and you want to be near Waterloo Station, then the Wellington Hotel would be ideal.

We knew what we were getting into here - the hotel is above a pub, and is pretty bare-bones. That being said, the staff was great and the rooms were actually better than expected based on other reviews I read. The location is wonderful. There are many pubs and restaurants within walking distance, and the train station is directly across the street. Only drawback of that is that while we were enjoying some drinks outside many people asked for spare change (typical for a train station, but annoying nonetheless). Breakfast is included and delicious!

Enjoyed a great lunch in the upstairs dining room. Particularly recommended the award winning ale pie. Service is good as is drinks range. Charming old pub interior (but note this means stairs to dining room). Would return. Walking distance from covent garden tube

Loved the Pub, but it would not be my first choice to stay at the hotel again. There are many that would. To be fair, I am going to do a list of Pro and Con's and let you decide: PRO - Location is directly outside of Waterloo Metro station. Easy access to everything. - Pub (downstairs) -very popular, with good pours, good food, and atmosphere. - Staff - over the top attention to guest. Seem to sincerely want you to enjoy stay. - Rooms are very clean and supply water, hair dryer, fan, TV, and safe. - Water pressure is great in shower and they provide big, fluffy towels. - Beds are comfortable (me, short 5'3", medium build size 8) - they put two twins together to make a king. - Full English Breakfast included - and it is really good with large portions. - Free WiFi - Secure Luggage storage. - Secure access to hotel rooms. You have to swipe your key card to get in so no drunks wandering upstairs. CON - Rooms are spartan - think college dorm. My twenty-something college kids would have liked. For me too minimalist. - Lots of noise from Pub/Street - I should have took the hint when I noticed they supply ear plugs in the room. So my quality of sleep was not great as ear plugs kept falling out in the night and Pub stays open late. - Bathroom lighting is minimal - I had to use the flashlight on my iPhone for extra light to do makeup. - Beds are tricky - my 6'3" 225lb husband rolled over in his twin-side of our king and the bed completely flipped over (him on floor with bed on top) We laughed as it looks like the platform for the bed is the type of peg-board used to hang tools in our garage. - No Lift - it was 42 stair steps to our rooms (my Dad counted - heheee), luckily we travel carry on only. But it was rough on my 70's parents. (we carried their bags up/down) - Reception/Hotel - there really isn't much in the way of hotel staff. The reception is at the end of the bar and when you go through the door to your room you feel like there is no staff for hotel rooms. - No AC - but they do provide a Dyson fan in each room. June was not hot at all.

Stayed in the family room with my family of 4. Room provided plenty of space with a queen size bed, pullout couch, and a free standing twin bed. Would like some air conditioning but it was only in the mid-60s so not too bad. The breakfast is rather good with cold and hot options. Hotel staff was accommodating at all times. Location is perfect for exploring the city center. Good value for the room especially considering it is difficult to find a room large enough for two adults and two teenagers. Will stay again.

We recently stayed here as a family of 4 in the family room. The place was fantastic, it had everything we needed. A central base within walking distance to everything. The staff there tended to our every need, and Mark the manager especially went out of his way to make us welcome and comfortable. He especially made a fuss over our two boys. The room was great, clean and comfortable, with a fantastic shower and comfy beds. Breakfast was great and kick started us for the day. My only regret was we didn't get to eat dinner there. Would highly recommend this place!!

Booked this place through their website and it seemed nice and 'boutique' style with all rooms decorated differently. Knew it was on a busy street and above a pub and next to train station. The problems started with our room being right next to the cleaning closet, the lack of elevator and dirty carpet on stairs, It was also very small, the safe was not working and there was no place to put our clothes. At night we came back to very loud music in the pub (speakers everywhere on the ceiling and right under our room) but we had no idea that this bar would be so raucous. An employee said "there are fights in here every weekend". I used to work in bars and clubs and this was more like a nightclub volume level. In the morning I spoke to the manager and said we could not stay the next 2 nights and she offered a 'quieter' room on 3rd floor so I told her we would take a look. She also told me that they had a list of people waiting for a room so there'd be no problem for the hotel to rent our room out but that they couldn't refund our money. After we double-checked the prices we were being charged we decided to go to another hotel --185 pounds for one of the nights at the Wellington is way to expensive. When the manager came over to show us the optional room I told her we were leaving and she offered to refund one of the two nights and told my friend that they couldn't do both because they 'might not rent' it out which was contrary to what she said earlier. I have literally never felt the need to write a negative review about any of my travels however this hotel unfortunately inspired me to write one. The manager was pleasant enough but when guests are clearly upset and unhappy about their lodgings I would expect the manager to have a bit better attitude especially when I know the room would rent out on a very busy weekend in London. We got a wonderful hotel room close by for half the price and it was 5 stars in my opinion.

Located right across the street from Waterloo station, it couldn't be easier to find. A charming interior and pleasant staff makes for a nice stay, and the bed was very comfortable, I slept like a log. Breakfast was nice for the size of the hotel. Had a wonderful stay. · If you're not good with stairs, the steep and narrow staircase might be a problem. The showerstall was a snug fit for me, as I am a large woman, so heads up for that. Had the windows open all night because it was warm in the room, so if you're bothered by city noise, that might bother you - it didn't for me, as I'd read the reviews and was prepared for it. If you're looking for a modern state of the art building, this isn't it - but you'd know that if you read a few reviews - for me, the building was a part of the charm of the stay. Some reviews mention noise from the pub at night, which I don't understand since it closes very early.

81-83 Waterloo Road London England

Hotel highlights

  • Walking distance to Southbank Centre and Royal National Theatre
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining

Located in London City Centre, The Wellington Hotel is within a 10-minute walk of popular sights such as Southbank Centre and Royal National Theatre. This 25-room, 3-star hotel has conveniences like free breakfast, a restaurant, and free in-room WiFi.


Dining

Start your day off right with a free full breakfast offered each morning. Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge.


Rooms

A flat-screen TV comes with digital channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, free bottled water, and a laptop-compatible safe.


Property features

The Wellington Hotel features free WiFi in public areas and an ATM. Staff members are on hand to provide tour or ticket assistance and luggage storage.

Room options

Single Room

Twin 1 | Sleeps 1

Twin Room

Twin 2 | Sleeps 2

Double Room

Full 1 | Sleeps 2

Family Room

Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

70.0% of guests recommend this hotel

Total of 663 reviews

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.