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The Victoria

4.0 star property

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Photo gallery for The Victoria

Food court
Lobby lounge
Breakfast, lunch, dinner served; British cuisine
Lounge
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Bar
  • Housekeeping

Explore the area

View in a map
10 West Temple Sheen, Richmond, London, England, SW14 7RT
  • Place, Richmond Park
    ‪4 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪11 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪41 min drive‬

Room options

View all photos for Double Room

Double Room | Egyptian cotton sheets, hypo-allergenic bedding, iron/ironing board

Double Room

8.6 out of 10
Excellent
(30 reviews)
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

London

Located in Mortlake within a short stroll of Richmond Park, The Victoria is within a 15-minute drive of Hyde Park. This 7-room, 4-star inn welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.
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What's nearby

  • Richmond Park - 4 min walk - 0.3 miles
  • Thames River - 16 min walk - 0.9 miles
  • Thames Path - 16 min walk - 0.9 miles
  • Orange Tree Theatre - 10 min drive - 1.3 miles
  • Royal Botanic Gardens, Kew - 11 min drive - 1.3 miles

Getting around

  • Kew Gardens Underground Station - 5 min drive
  • Mortlake Station - 16 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Artisan Coffee East Sheen - ‬12 min walk
  • ‪The Victoria - ‬1 min walk
  • ‪The Plough, East Sheen - ‬5 min walk
  • ‪Harris + Hoole - ‬9 min walk
  • ‪Grilandia East Sheen - ‬7 min walk

About this property

The Victoria

The Victoria features free WiFi in public areas and a garden. If you drive, take advantage of free offsite parking. Helpful staff is there to provide luggage storage, as well as offer insight about the area. This smoke-free inn also has wedding services.
Guests can expect free WiFi and flat-screen TVs with digital channels. Beds are dressed in Egyptian cotton sheets and bathrooms offer hair dryers and free toiletries. Coffee makers are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Street parking available
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Conservatory

Family friendly

  • Snack bar/deli

Conveniences

  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Wedding services

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 2 buildings
  • 2 floors
  • Built in 1888
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 2 PM—-8:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Victoria Inn London
Victoria Inn
The Victoria Inn
The Victoria London
The Victoria Inn London

Frequently asked questions

Is free cancellation available at The Victoria?

The Victoria offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

What's there to see around The Victoria?

This inn is situated in Mortlake within a short 20-minute walk of Thames River and also 5 minutes on foot from Richmond Park. You'll also find Twickenham Stadium and Kensington High Street within a short drive.

Will I be able to park at The Victoria?

Yes, though parking is limited parking.

Does The Victoria feature a casino?

No, The Victoria doesn't have a casino.

Will I find an indoor pool at The Victoria?

No, there is no indoor pool at this inn.

What will couples enjoy most about a stay at The Victoria?

Couples staying at this inn will appreciate amenities like Egyptian cotton sheets as well as a restaurant and a bar/lounge.

Does The Victoria have a hot tub?

No, there isn't a spa tub at this inn.

Does The Victoria have a restaurant that serves breakfast?

Yes, The Victoria serves breakfast for a surcharge at Conservatory.

Will The Victoria allow pets to stay for free?

No, pets aren't allowed at The Victoria.

Does The Victoria have connecting rooms available?

No, there aren't connecting guestrooms at this inn.

How far is the airport from The Victoria?

The closest major airport to The Victoria is Heathrow Airport (LHR), which is 13.3 mi away (32 minutes by car). Another top airport is Farnborough (FAB), which is located 29.4 mi away (39-minute drive).

Can I book a room with a balcony at The Victoria?

No, there aren't any guestrooms at The Victoria that offer a balcony.

Does The Victoria offer wedding services?

There are wedding services available at The Victoria if that's in your vacation plans.

The Victoria Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 199 out of 324 reviews
Rating 8 - Good. 94 out of 324 reviews
Rating 6 - Okay. 20 out of 324 reviews
Rating 4 - Poor. 8 out of 324 reviews
Rating 2 - Terrible. 3 out of 324 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Friendly staff, great food & good value rooms in a great location.
Stayed 1 night in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another enjoyable stay at the Victoria. I like the location. My room was good. Breakfast was good and the evening meal was enjoyable in nice surroundings.
Stayed 2 nights in Sep 2025

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2025

10/10 Excellent

Helen

Good room and excellent breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the Victoria. The staff were friendly, the bar and restaurant was great and our room was very comfortable.
Stayed 1 night in Nov 2025

10/10 Excellent

Bob

Liked: Cleanliness, amenities, property conditions & facilities
Room was great and the staff was also great. Fantastic restaurant. Would stay there again no questions asked.
Stayed 1 night in Oct 2025

10/10 Excellent

Charles

Traveled with group
Liked: Cleanliness, staff & service, amenities
Fabulous stay such a warm and friendly welcome. Food was amazing . Room was very clean and comfortable
Stayed 1 night in Nov 2025

10/10 Excellent

Emily

Business traveler
Liked: Cleanliness, staff & service, amenities
Nice room, great staff - really friendly. I didn’t have breakfast as I was out super early but the dinner was really tasty. Thought it might be a struggle to park as the car park is only small, but mine was the only car there so that was great too.
Stayed 2 nights in Oct 2025

10/10 Excellent

Miss Mary

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean modern room that was quiet - Perfect for the stay. Friendly staff at front of house, Matt and team have a cosy pub and provide great service.
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Stayed 1 night in Oct 2025

8/10 Good

David

Stayed 1 night in Oct 2025

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely accommodation with friendly and helpful staff. The room was clean and had everything we needed. The continental breakfast was delicious. For the purposes of our trip to London the Victoria was a convenient location. I would definitely recommend and should we need to stay in the area again I would stay here.
Stayed 2 nights in Oct 2025

10/10 Excellent

yu chung

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
v good breakfast.
Stayed 6 nights in Oct 2025

10/10 Excellent

yu chung

Stayed 4 nights in Oct 2025

10/10 Excellent

mattijs

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised by this hotel. Attached to the pub but speedster building. Great little rooms. Location by Richmond park with easy parking is perfect. The pub is amazing, food is very very good. Perfect little getaway place for a couple or with the family. Can’t wait to go back
Stayed 1 night in Oct 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
There was parking on street and a private car park for the pub. The
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at The Victoria for 2 nights as we were going to the rugby World Cup final at Twickenham. We parked at the rear of the hotel before checking in, which was quick and straightforward. The room was cosy, comfortable and clean. We ate in the restaurant the first night. The food was delicious and the servings were generous and the staff were attentive. We had a cooked breakfast Saturday and the continental Sunday. Both were tasty. Overall we had a great stay and would highly recommend staying here
Stayed 2 nights in Sep 2025

10/10 Excellent

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great little hidden gem

We stayed for the Rugby World Cup weekend and used this as a base. Very friendly staff, lovely food and overall we would stay again when we come down for the rugby
Stayed 2 nights in Sep 2025

10/10 Excellent

Julie

Stayed 1 night in Sep 2025

6/10 Okay

Nigel

Liked: Staff & service
Disliked: Property conditions & facilities

Great staff the rest so so

Great staff and welcome, car park lucky to get 4 cars in. Rooms very dated, carpets dirty with furnishings worn out, not very inviting.
Stayed 1 night in Sep 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Arden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Saturday stay.

The accommodation is really good value for money, the location to Richmond Park is great for walking. On a quite residential street with customer parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for Kew

Lovely rooms in a tranquil part of south west London attached to a charming pub. Absolutely perfect for a visit to Kew Gardens and Richmond. The rooms were nicely decorated with comfy beds and everything you would need in them; tea, coffee, hairdryer, tv and nice little en suite. Continental breakfast was extra special with each visitor receiving a freshly prepared serving, inclding fruit salad, luxury yoghurt, salami and cheese, toast and the nicest brownie you could hope for. Great choice of hot drinks and cereals too. Would definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

jenny

Stayed 3 nights in Aug 2025

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