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The Pilgrm Hotel

Property class: 3

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Reception
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Terrace/patio
Nook | Premium bedding, in-room safe, iron/ironing board, free WiFi
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Bar
  • 24/7 front desk

Explore the area

View in a map
25 London Street, London, England, W2 1HH
  • Place, Hyde Park
    ‪6 min walk‬
  • Place, Kensington Gardens
    ‪6 min walk‬
  • Place, Paddington Central
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪59 min drive‬

Room options

View all photos for Comfy

Comfy | Premium bedding, in-room safe, iron/ironing board, free WiFi

Comfy

8.4 out of 10
Very good
(35 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Snug

Snug | Premium bedding, in-room safe, iron/ironing board, free WiFi

Snug

7.2 out of 10
Good
(40 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Small

Small | Premium bedding, in-room safe, iron/ironing board, free WiFi

Small

7.6 out of 10
Good
(17 reviews)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Nook

Nook | Premium bedding, in-room safe, iron/ironing board, free WiFi

Nook

7.6 out of 10
Good
(8 reviews)
  • 86 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Large Twin Bed
  • Free WiFi

View all photos for Bunk

Bunk | Premium bedding, in-room safe, iron/ironing board, free WiFi

Bunk

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bunk Bed
  • Free WiFi

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About the neighborhood

London

Located in London City Centre, The Pilgrm Hotel is within a 10-minute walk of popular sights such as Hyde Park and Kensington Gardens. This 73-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • St Mary's Hospital - 2 min walk - 0.1 miles
  • Hyde Park - 6 min walk - 0.4 miles
  • Kensington Gardens - 6 min walk - 0.4 miles
  • Paddington Central - 6 min walk - 0.4 miles
  • Marble Arch - 15 min walk - 0.8 miles

Getting around

  • London Paddington Station - 1 min walk
  • Paddington Underground Station - 1 min walk
  • London City Airport (LCY) - 66 min drive

Restaurants

  • ‪The Mad Bishop & Bear, Paddington - ‬3 min walk
  • ‪Steam Bar - ‬2 min walk
  • ‪Angus Steakhouse Paddington - ‬1 min walk
  • ‪CÉ LA VI London - ‬2 min walk
  • ‪Blank Street Coffee - ‬1 min walk

About this property

The Pilgrm Hotel

Guests of The Pilgrm Hotel enjoy free WiFi in public areas, coffee in a common area, and a water dispenser. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include portable fans and laptop-compatible safes. Housekeeping is available once per stay.

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May 10 - May 11
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: GBP 18.50 for adults and GBP 18.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Lounge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (once per stay)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

More

  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 30 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 18.50 for adults and GBP 18.50 for children
  • Pet fee: GBP 30 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

The Pilgrm Hotel Hotel
The Pilgrm Hotel London
The Pilgrm Hotel Hotel London

Frequently asked questions

Are free cancellation options available at The Pilgrm Hotel?

The Pilgrm Hotel offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at The Pilgrm Hotel?

As of Apr 28, 2026, prices found for a 1-night stay for 2 adults at The Pilgrm Hotel on May 4, 2026 start from $160, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to The Pilgrm Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Hyde Park and Kensington Gardens. You'll also find Marble Arch and Park Lane less than a mile away.

Will I be able to park at The Pilgrm Hotel?

No, there isn't parking available at the hotel.

Does The Pilgrm Hotel include a casino on the premises?

No, The Pilgrm Hotel doesn't have a casino.

Is there an indoor pool at The Pilgrm Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at The Pilgrm Hotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and a bar/lounge.

Does The Pilgrm Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does The Pilgrm Hotel feature a restaurant that includes a breakfast menu?

Yes, The Pilgrm Hotel serves a cooked-to-order breakfast for a surcharge each morning at The Lounge.

Does The Pilgrm Hotel allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at The Pilgrm Hotel for a fee of GBP 30 per pet, per night. The property also provides food and water bowls.

Does The Pilgrm Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to The Pilgrm Hotel?

The closest major airport to The Pilgrm Hotel is London City Airport (LCY), which is 12.6 mi away (66 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 18.1 mi away (51-minute drive).

Can I book a room with a balcony at The Pilgrm Hotel?

No, there aren't any guestrooms at The Pilgrm Hotel that offer a balcony.

The Pilgrm Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 344 out of 774 reviews
Rating 8 - Good. 238 out of 774 reviews
Rating 6 - Okay. 111 out of 774 reviews
Rating 4 - Poor. 51 out of 774 reviews
Rating 2 - Terrible. 30 out of 774 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and kind. The rooms clean, the beds very comfortable. We will stay there again next time we are in town.
Stayed 4 nights in Feb 2026

10/10 Excellent

Christine

Stayed 3 nights in Dec 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The large room was clean and the bed comfortable. The bathroom was great and the shower nice and large. The staff I encountered were all excellent and very accommodating especially at check in. I did not eat there
Stayed 2 nights in Dec 2025

10/10 Excellent

Emma

Stayed 3 nights in Dec 2025

6/10 Okay

Abi

Liked: Cleanliness, staff & service
Lovely staff and decor, but room and bathroom were TINY and pretty uncomfortable for two people to try and stay in. Extremely noisy street outside - were woken at 5am by 2 hours of barrels being loaded into a nearby pub. No room to put a suitcase or even a kettle and pantry provisions were a bit disappointing
Stayed 1 night in Dec 2025

10/10 Excellent

brian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
lift was broken but really not a drama, staff where ever friendly coffee shop and cocktails brilliant
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally positioned to get to attractions
Stayed 1 night in Dec 2025

10/10 Excellent

Kimberlee

Stayed 3 nights in Dec 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities
Clean, nice room. Cafe has good food. We’ve stayed here in the past. It’s super convenient to Paddington Station. Not even half a block. We love the location and cozy feel of the hotel. The lift was out of order so be aware there may be stairs to navigate with your bags
Stayed 1 night in Dec 2025

8/10 Good

Lily

Stayed 1 night in Nov 2025

10/10 Excellent

Mary

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless! The location is great! The bed is comfy! The hotel is groovy and funky and cool. The room is small, like an old European hotel, with a radiator and a wonderful view. Quirky in the best possible way.
Stayed 2 nights in Nov 2025

6/10 Okay

Joshua

A lovely quaint hotel fantastically located near Paddington station and Hyde Park. Perfect for our trip to Winter Wonderland. The staff were friendly, the rooms immaculately cleaned and the Victorian style bathrooms very cute. House keeping was also very good and changed our towels and made the bed. Sadly there are some cons. The lift was out of service (and from the reviews it sounds like this is a recurring problem, not a one off) and our room was located down what felt like a service passage behind the kitchen. This was made quite inconvenient when we arrived with suitcases because they had decided to stack tables and chairs in this narrow hallway for an event. So thanks for that. The “large” room is not very large, and not suitable for 2 people. There is a “wardrobe” that can hold exactly one coat, a single luggage rack, two small bed side tables and a windowsill. There are no other surfaces to put things on so the majority of our stuff ended up on the floor. We were quite sad to discover no in-room kettle. This is a basic facility provided by the worst premier inns. Instead your only option is the very expensive coffee place in the lobby. The free water bottles and refill station was a nice touch though. The room was also very cold in November, with a single pane window and a tiny radiator that did little to heat the room. Our biggest complaint by far however is that our window was located at the front of the building and there are multiple pubs next door and a
Stayed 2 nights in Nov 2025

4/10 Poor

Laura

Liked: Cleanliness, staff & service
Disliked: Amenities
4th floor. Broken lift. All the drains in bathroom were not draining properly.
Stayed 1 night in Nov 2025

10/10 Excellent

Roberta

Traveled with group
Liked: Cleanliness, property conditions & facilities
Location! Super convenient Delicious breakfast offerings. Easy in and out.
Stayed 1 night in Oct 2025

8/10 Good

Cheryle

Liked: Cleanliness, staff & service, amenities
The room was spotless. The staff were extremely friendly and helpful. The location so close to Paddington Station was terrific for a newcomer to London.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cheryle

Stayed 2 nights in Nov 2025

6/10 Okay

Rosa

Traveled with partner
Liked: Cleanliness
Amenities
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall great stay and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

MaryElizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
My third stay at this hotel. Mere minutes from Paddington station.
Stayed 1 night in Nov 2025

10/10 Excellent

Heleen

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean, and near the station. Loved staying here!
Stayed 1 night in Nov 2025

10/10 Excellent

Louisa

Liked: Cleanliness, property conditions & facilities
Great staff, perfect room. Amazing location for getting around
Stayed 2 nights in Oct 2025

10/10 Excellent

Mario

Stayed 1 night in Nov 2025

10/10 Excellent

Angela, carlisle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location for Paddington station. Nice coffee bar in the lobby. Nice, but small, rooms.
Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities
Carpet looked like it had just had a deep clean! Staff super friendly!
Stayed 1 night in Oct 2025

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