The Londoner

5.0 star property
VIP Access

Choose dates to view prices

Photo gallery for The Londoner

Rooftop bar
Rooftop terrace
Exterior
Rooftop bar
Indoor pool, free cabanas

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪71 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

King Room

9.4 out of 10
Exceptional
(30 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King City View Room

8.8 out of 10
Excellent
(18 reviews)
  • City view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Corner Suite

  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Capital Suite

  • City view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Signature Room

  • City view
  • 1281 sq ft
  • Sleeps 2
  • 1 King Bed

Tower Penthouse Suite

  • City view
  • 2153 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

King Room with Exclusive Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room City View with Exclusive Access

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, The Londoner is next to popular attractions like Leicester Square and Garrick Theatre. This 350-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Leicester Square - 1 min walk - 0.1 miles
  • National Gallery - 2 min walk - 0.1 miles
  • Regent Street - 3 min walk - 0.2 miles
  • Trafalgar Square - 3 min walk - 0.2 miles
  • Piccadilly Circus - 4 min walk - 0.3 miles

Getting around

  • Piccadilly Circus Underground Station - 4 min walk
  • Charing Cross Station - 7 min walk
  • London City Airport (LCY) - 49 min drive

Restaurants

  • ‪Shake Shack Leicester Square - ‬2 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Jollibee - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪TWG Tea Leicester Square - ‬1 min walk

About this property

The Londoner

At The Londoner, guests enjoy a full-service spa, an indoor pool, and a gym. Valet parking is available for GBP 90 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, a rooftop terrace, and free WiFi in public areas.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in premium bedding. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business center

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

Frequently asked questions

Is a free cancellation option available at The Londoner?

The Londoner provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at The Londoner?

As of Mar 17, 2026, prices found for a 1-night stay for 2 adults at The Londoner on Mar 29, 2026 start from $518, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Londoner?

This hotel is situated in London City Centre, just steps from Leicester Square and Piccadilly Circus, and within a short walk of Trafalgar Square. You'll also find The British Museum and Big Ben less than a mile away.

Is parking available on site at The Londoner?

Yes, valet parking is offered for GBP 90 per day.

Is there a spa available at The Londoner?

The Retreat is the hotel's spa and services include deep-tissue massages, prenatal massages, reflexology, and body wraps.

Does The Londoner have luxury amenities?

Yes, guests can indulge in luxuries such as an indoor pool, a restaurant, and champagne service at this hotel.

Does The Londoner feature a casino?

No, The Londoner doesn't have a casino.

Is there an indoor pool at The Londoner?

Yes, this hotel has an indoor pool along with a hot tub.

Is The Londoner a good place to stay for couples?

There are many amenities for couples at this hotel, including champagne service as well as a restaurant and an indoor pool.

Are there hot tubs at The Londoner?

No, but this hotel does have a sauna.

Does The Londoner feature a restaurant that includes a breakfast menu?

Yes, The Londoner serves buffet breakfast for a surcharge on weekday mornings at Whitcomb’s.

Does The Londoner allow pets to stay for free?

No, pets aren't allowed at The Londoner.

Are there connecting rooms at The Londoner?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Londoner?

The closest major airport to The Londoner is London City Airport (LCY), which is 10.1 mi away (49 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17 mi away (55-minute drive).

Are there rooms with balconies that I can book at The Londoner?

No, there aren't any guestrooms at The Londoner that offer a balcony.

Does The Londoner offer wedding services?

Take advantage of the wedding venue at The Londoner if you plan to say "I do" during your trip.

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 821 out of 1006 reviews
Rating 8 - Good. 109 out of 1006 reviews
Rating 6 - Okay. 38 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 19 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

4/10 Poor

Asma

Liked: Cleanliness, staff & service
Honestly, this is the first time I’m leaving a review and I’m doing It to be 100% honest. My stay this past week at the Londoner was not what I expected It to be. Unfortunately when we got there our room wasn’t ready since we were doing an early check in which is fair. I was offered a room in the 6th floor which per receptionist only difference was It has an accessible toilet. We decided to take up on the offer - we didn’t get a Japanese style toilet, our room had no safety box, the club upstairs had music playing til 1 or 2 am on the weekend and we couldn’t sleep since we could hear the loud music crystal clear. In addition, the fire alarm went off and we had to evacuate at 2 am. I feel like for a hotel that’s truly so expensive they should do a bit better.
Stayed 4 nights in Dec 2025

10/10 Excellent

Charlotte

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Stayed 1 night in Dec 2025

2/10 Terrible

Denis, Redwood Shores

Stayed 2 nights in Dec 2025

10/10 Excellent

Farah

Stayed 1 night in Dec 2025

10/10 Excellent

ajaz

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Dec 2025

10/10 Excellent

Dmytro

Liked: Staff & service
Stayed 2 nights in Nov 2025

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Kind upgrade. Helpful people always available.
Stayed 5 nights in Nov 2025

4/10 Poor

alisha

Stayed 6 nights in Nov 2025

10/10 Excellent

Omid

Liked: Cleanliness, amenities, property conditions & facilities
Tremendous hotel. Clean. Modern. Staff is wonderful. Excellent location.
Stayed 4 nights in Nov 2025

10/10 Excellent

Susana

Stayed 1 night in Nov 2025

10/10 Excellent

Pini

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with an excellent location
Stayed 4 nights in Nov 2025

10/10 Excellent

Philip

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff... which is always a number 1 priority for a good stay
Stayed 5 nights in Nov 2025

10/10 Excellent

ryan

Stayed 2 nights in Nov 2025

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is great. The food is delicious, lots of offerings. Staff is amazing.
Stayed 3 nights in Nov 2025

10/10 Excellent

Rebecca, Key Biscayne

Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Stayed 1 night in Nov 2025

10/10 Excellent

Lisa

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Stayed 1 night in Nov 2025

10/10 Excellent

Roseanne

Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

10/10 Excellent

steven

Stayed 1 night in Nov 2025

10/10 Excellent

Delia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had breakfast and it was a little pricey but convenient for the first day. The staff was amazing and attentive. The hotel and room were beautiful. Great location, walkable to most tourist attractions. Drinks at The Stage bar were great. The free cabana for the pool was great too!! If we ever go back we will definitely stay here again.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, property conditions & facilities
Staff was remarkable
Stayed 6 nights in Oct 2025