The Grapevine Hotel2.0 out of 5.0
Recent guest reviews
I checked into this hotel and within 5 hours I checked out again. This hotel is connected with the one next door so you have to check in at the Sheriff hotel. My room and bathroom were ridiculously small which is fine with me but I don't think a larger person would have been able to fit in there. As soon as I opened the bathroom door the smell was horrendous. It was a musty, mouldy smell which after being in the room for a couple of hours was making me feel really sick. I was unable to use the shower as the water went straight from the head to the wall opposite without even touching me and there was a leak so most of it came out sideways. The maintenance person said he already knew that was a problem in this room. I asked to change rooms but there were none available hence finding somewhere else in the same area to stay (and cheaper also). I visited the next day to ask for a refund which the manager said had already been issued. There was no issue with this so I'm assuming it happens a lot. Stay elsewhere.
Please take note of other reviews. This place is horrendous. Smelly, dirty, stained bedding, carpet filthy and to top it off an army of ants in the bathroom! ANTS!! The carpet was that bad I would not stand innit barefoot! Book at your peril it's awful SERIOUSLY!
Stayed in room #9. The room is alright: it's very tiny, but it has a sink, a functional shower with good pressure and hot water, a full-size window, and a TV. However, problems started as soon as I went to sleep; I was itchy all night, and woke up covered with bed bug bites (I've dealt with bed bugs before in my life; I am confident it's them). Horrible experience. The hotel location is good (6 min walk from the Victoria Station, 20 min walk from the Big Ben), and complimentary breakfast was good too. But the bed bug problem really makes these things irrelevant.
This place is not a hotel. Tiny and dirty rooms. Damaged toilets (for the rooms that they have toilets), dirty bath curtains, dirty wash basins, no towels... Not a place to stay. Better to look for close by hotels.
It is known how expensive city London is. So, we have chosen a budget hotel in a quiet street near Victoria Station. Clean room, enough big to enter two persons with their suitcases, not more. Thea, coffee facilities, microscopic bathroom where my friend who is a large man said it does not fit, hot showers, good heating, enough clean bed - no complaints!!!
The room was nice, clean and cozy, a bit small but OK The reception staff is very friendly and helpful. They assisted us in calling a taxi and informed about the restaurants and dinning places of the area. The location was perfect and worth for the price we paid as a family.
The worst "hotel" I've ever been. Forget the pictures, the bedrooms don't look like that, they are disgusting. They even gave me a bedroom with a "private" bedroom that was outside the bedroom, near the hall. And obviously it was being used by other people. That same bedroom had a shower just next to my bed. I was speechless. They offered me another bedroom on the following day. I've attached some pictures, so you can have an idea of how bad the new one also was. Even the bed had wheels, so I was moving during the night. You can hear everything that happens in other bedrooms and even the door let's all the light come in. Seriously, I've been to Kaduna in Nigeria, and the hotel was much nicer than this one. A total scam. Everything was so dirty and almost falling down. Dust and spider webs near the bed. Furniture with wet spots, shower with rust and mold. I didn't sleep properly one single night. On the last day, at 8:30am, a faulty fire alarm went off three times for 30 minutes. I don't know how something like this can exist in London. In Portugal it would close in two days. The customers need a new authority to protect us from these places. Avoid it at all costs!
After reading the reviews before going I was extremely apprehensive about my stay here. I have to say that most of the reviews are spot and the place isn't great. The reception is located in the Sheriff Hotel round the corner, we arrived at around 10am and were able to leave our bags in reception until check in at 2. We stayed in a room which was located down the stairs. The entrance to the grapevine is accessible by key however when down stairs the fire door was often left open meaning anybody could walk in off the street. There were crack heads regularly hanging around the area so worrying that they could have gotten in. The room was small and had an extremely uncomfortable bed. The mattress sloped to one side & the actual bed frame was old and worn. The sheets were clean but only 1 pillow for each side of the bed. The tv worked and all Freeview channels appeared to work although the remote control was disgustingly dirty. There was a radiator in the room which was on 24 hours a day making the room too hot. There were plenty of plug sockets in the room but all were extremely dirty. The bathroom was riddled with mould and the toilet seat was broken. The shower curtain was also extremely mouldy. The shower head and sink were spotless however the toilet roll holder and toilet brush holder were DISGUSTING and had what looked like feces on the bottom. I took the top toilet roll off and sat on the sink as mould from the wall was transferring to the toilet rolls. We stayed here for 3 nights in total and can honestly say the bad by far outweighed the good. The hotel was cheap for London ( £165 for 3 nights ) but I could not stress enough to pay a little more and get somewhere more up market!! The hotel is in a good location but plenty of other hotels around (premier inn etc) Would definitely not be back
Good price for good location but the room is TINY, no housekeeping in 3 days. The breakfast was adequate. The reception staff supplied me what the housekeeper did not. The heating was not working, they gave me an electric heater. One positive thing it was quiet.
My daughter booked me a single room (room 12) I read the views & braced myself, however, I am relieved to say I have actually stayed in worse in Victoria & more expensive. The reception for the hotel is actually in The Sheriff Hotel directly around the corner, the management photo's for The Grapevine are also for The Sheriff. I would imagine the staff in reception were all family, they were very polite & nice. There is no denying whoever put The Grapevine together & does the maintenance on it needs shooting, it is pretty ramshackle, quite ran down & does leave something to be desired in some areas, HOWEVER that said, although my room was small it was clean, quiet, warm & comfortable. The mattress could do with replacing - a little sunken - but never the less comfortable, the bedding was white & felt like good quality, I am not a great sleeper, but I slept as well as I would anywhere, the towel was white - looked like it could be new & could have done with a hand towel for your hair. The ensuite was small, but as clean as it could be given the general condition, had a good light over the mirror for doing make up, I didn't have a shower as I wasn't feeling awfully great & as it was just one night couldn't be bothered, so can't tell you how good that was or wasn't. There was a flat screen tv, but with only 2 or 3 choice of channel, kettle, coffee & tea, hairdryer, one coathanger, small bedside drawers. Breakfast was in a nice room, continental, ample, filter coffee, 4 cereals, bread, pastries, croissant, boiled eggs & as much as you like. Location is superb for Victoria coach & underground stations. So - would I stay here again - YES, could I give it a higher rating - NO because of its general condition, hopefully the owners are planning to bring it up to the standard of the Sheriff , would I recommend it - UMMM - really depends, I personally respect the fact that £35 to stay in that location AND with breakfast is a bit of a steal & my experience really wasn't that bad HOWEVER, I also know many people will still expect perfection & will slate it because they expect to get more than they have paid for - so it's really upto you what your expectations are for such a small amount of money !!
- Walking distance to Victoria Palace Theatre and Sloane Square
- Free continental breakfast
- Free WiFi in rooms and public areas
- 24-hour front desk
Located in London City Centre, The Grapevine Hotel is a leisurely stroll from popular sights such as Victoria Palace Theatre and Sloane Square. The 18 rooms at this bed & breakfast include coffee makers and TVs and guests can enjoy free breakfast. It's also close to Buckingham Palace and Big Ben.
Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 9:30 AM.
All 18 rooms provide coffee makers and free local calls. Guests can expect to find TVs and stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries.
Guests of The Grapevine Hotel enjoy features like free WiFi in public areas. The 24-hour front desk has staff standing by to help with luggage storage and tours/tickets.
Reviews from Trip Advisor
21% of guests recommend this hotelTotal of 470 reviews