The Colonnade
4.0 out of 5.0
3.3
out of 5
Average Guest Review
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Recent guest reviews
We had a pleasant experience at the Colonnade. The area around the hotel is nice and quiet. The hotel has very close access to the Underground. Hotel staff were helpful. We’ll come stay here again next time we’re in London.
This is a historic hotel, very nicely appointed. I sprang for the Jr. Suite, as Orbitz had a special the day that I booked, and it was a lovely room with a nice view. Front desk staff were very helpful and always available. Two minutes walk to tube and bus, and a short walk to very picturesque canals.
THE ONLY THING IS THAT THE BED WAS NOT CONFORTABLE ENOUGH. BUT DEFITELY I RECOMEND IT. JUAN
Rooms are very dirty with cat poop on carpets. It feels more like staying as bed and breakfast in a house
It was decent ,you get what you pay for. It wasn't expensive and had anything you'd need . Quiet neighborhood. Only complaint is that the hotel itself is terrible outdated.
Very pretty hotel. Love the decor. We did expierence one day of cold water, but it was a speedbump not a deal breaker.
1. Miserable room (extremely small; in need of repair (paint cracking, curtains old, flooring bad, bed swayback) 2. We had reservation for 6 months and got a pathetic room 3. I'll never use Orbitz again for hyping this hotel 4. If people have a reservation at this hotel, cancel it.
Nothing about this hotel is 4 stars. It was filthy and was not able to stay at the hotel after seeing my room. I don't recommend this place to anyone.
Most of the furniture looked like it was still from the 80s. The hotel needs a serious update. The elevator is clearly an antique and not necessily what you want. My bottom line for a hotel is whether or not I would take a bath in the bath tub. I would not take a bath in this bathtub. There was mold around the caulking around the bathtub. And it did not look particularly clean. I felt uncomfortable at check in. They asked to copy of my passport and they wanted a 50 pound advance on my credit card in case I use the mini fridge. It felt like I was entering a foreign country by staying there . Also thebathroom window is painted shut. And had no idea how to control the heat in the room. The owner of this hotel needs to put some money into it
My friend and I were quite pleased with the Colonnade. It was a restful place to retreat to after full days of sightseeing. Prepare to become adept at using the tube (which is easy) because part of the charm of the hotel is that it is off the beaten path. Many cute cafes for morning coffee and breakfast. Staff was extremely accommodating, though we did have a few miscommunications when it came to making reservations for tours or a restaurant. They are, however, gracious, friendly and dedicated. I highly recommend as a hideaway to be free of the hustle and bustle, and it is an excellent value to have the opportunity to stay in such a posh neighborhood.
the Colonade is right down the street from the Warwick Ave tube station so getting anywhere on the West side of London is very close. For breakfast, you can eat in their breakfast room or go right around the corner and pick up croissants and coffee. While we were there the hotel was undergoing renovations which meant scaffolding everywhere but the staff did everything that they could to make the stay convenient. We were put in a room that had scaffolding in front of it and the windows were unable to open. We had some very warm October weather so we asked to be moved and were immediately changed to another room. The rooms are well appointed with everything that you need from wifi, to iron boards and irons etc. The heated towel warmers and the sparkling water delivered every night was a bonus. I would highly recommend a stay here. The hotel is in a leafy exclusive neighborhood and while there are many restaurants close, it is surprisingly quiet at night.
We loved the Colonnade. The location was in, what seemed to be, a very safe neighborhood and very close to the Warwick Ave. underground (Bakerloo line). We traveled everywhere on the Tube, so the short two minute walk was a bonus. The staff were eager to please. The room was a bit small (although European rooms tend to be smaller than American), but very comfy. The bathroom was roomy (oddly enough) for a European bathroom. Would have been nice if the room price included a continental breakfast. The breakfast charges were quite high (but not surprisingly so, considering most hotels tend to charge a lot for breakfast). The hotel is undergoing upgrades right now, so our room view comprised schaffolding (we knew this). A great stay at a very nice hotel. We would come back!
Staff was not helpful when asked about surrounding area. No maps or brochures offered. Safe did not work throughout stay and was told reason for the inability to change battery in safe was because unable to find someone who could remove the screw and no maintainence person available on weekends. Turn down service only provided single glass each night even though two in room. E-Bar closed by 11:11 pm on Friday even though brochure says open until midnight. Elevator is rather jarring but charming. Outlets in room blew when trying to dry hair using an international adapter which ha been provided by the hotel. Asked to speak to manager while there but he was never available and even now 3 days after check out have still not heard from him. Upgrade was given on final night of stay but this was actually only after having to ask. On second day of trip attempted to ask front desk person a question and stop in front if her for more than two minutes before being acknowledged even though no oneelse was even in the lobby. At check out wasn't even asked if needed transportation or assistance with bags.
Little Venice district of London is a beautiful and peaceful location
We stayed in room 32 and it turned out to be perfect for us. The hotel staff couldn't have been friendlier. From the front desk to the bartender to the breakfast waitress they were all extremely friendly and knowledgeable. The location is outstanding. About a 1 minute walk to the underground station which was about a 10 minute ride to the city center. The room was very clean and the bed turned down every night. The towel warmer made for a nice luxury when drying off after showering. The only thing my wife did not like was the shower because she had a difficult time adjusting the temperature of the water. I admit it took a slight learning curve to get the water temp you wanted, but not that difficult. All in all we were very pleased. We had read the comments before going. There were both good and bad so we were a bit hesitant, but not anymore. Four thumbs up! We had a drink in the bar one night and they have an outstanding tapas menu. The next morning we had breakfast in the bar which doubles as the restaurant, and were both very happy with our breakfast. They also have a breakfast buffet which seemed reasonably priced. The elevator is perhaps one of the oldest in London. It is remarkable. It has a few quirks but was fun to ride and enjoy something a bit out of the ordinary.
Hotel highlights
- Close to Lord's Cricket Ground
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in Paddington within a mile (2 km) of Lord's Cricket Ground, The Colonnade is within 2 miles (3 km) of other popular sights such as London Business School. This 43-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Natural History Museum and University College London are also nearby.
Dining
Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 10 AM.
Rooms
The Colonnade's 43 individually decorated rooms provide iPod docks, refrigerators, and minibars. Guests can expect to find free WiFi and satellite TV. Beds are dressed in premium bedding and bathrooms offer hair dryers and designer toiletries. Coffee makers, free newspapers, and free bottled water are other standard amenities.
Property features
The Colonnade features free WiFi in public areas, a meeting room, and express check-in. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this boutique hotel include free newspapers, a terrace, and laundry facilities.
Guest reviews for The Colonnade
comfy hotel in nice area
Everyone
We had a pleasant experience at the Colonnade. The area around the hotel is nice and quiet. The hotel has very close access to the Underground. Hotel staff were helpful. We’ll come stay here again next time we’re in London.
very nice hotel in a convenient location
Everyone
This is a historic hotel, very nicely appointed. I sprang for the Jr. Suite, as Orbitz had a special the day that I booked, and it was a lovely room with a nice view. Front desk staff were very helpful and always available. Two minutes walk to tube and bus, and a short walk to very picturesque canals.
Review comment
Colonnade Team responded on Apr 16, 2018
Thank you for your valuable feedback! Glad to hear you have enjoyed our beautiful Suites. Looking forward to accommodating you to the Colonnade in the near future!
great hotel
Everyone
THE ONLY THING IS THAT THE BED WAS NOT CONFORTABLE ENOUGH. BUT DEFITELY I RECOMEND IT. JUAN
Review comment
Colonnade Team responded on Apr 2, 2018
Dear Juan, Thank you for your feedback! We look forward to welcoming you to the Colonnade in the near future!
good location but average hotel
Everyone
Rooms are very dirty with cat poop on carpets. It feels more like staying as bed and breakfast in a house
meh
Everyone
It was decent ,you get what you pay for. It wasn't expensive and had anything you'd need . Quiet neighborhood. Only complaint is that the hotel itself is terrible outdated.
Everyone
Very pretty hotel. Love the decor. We did expierence one day of cold water, but it was a speedbump not a deal breaker.
this hotel may be a 2 star hotel
Everyone
1. Miserable room (extremely small; in need of repair (paint cracking, curtains old, flooring bad, bed swayback) 2. We had reservation for 6 months and got a pathetic room 3. I'll never use Orbitz again for hyping this hotel 4. If people have a reservation at this hotel, cancel it.
nothing about this hotel is 4 stars.
Everyone
Nothing about this hotel is 4 stars. It was filthy and was not able to stay at the hotel after seeing my room. I don't recommend this place to anyone.
hotel needs update.
Everyone
Most of the furniture looked like it was still from the 80s. The hotel needs a serious update. The elevator is clearly an antique and not necessily what you want. My bottom line for a hotel is whether or not I would take a bath in the bath tub. I would not take a bath in this bathtub. There was mold around the caulking around the bathtub. And it did not look particularly clean. I felt uncomfortable at check in. They asked to copy of my passport and they wanted a 50 pound advance on my credit card in case I use the mini fridge. It felt like I was entering a foreign country by staying there . Also thebathroom window is painted shut. And had no idea how to control the heat in the room. The owner of this hotel needs to put some money into it
great stay in london
GetawayWithFriends
My friend and I were quite pleased with the Colonnade. It was a restful place to retreat to after full days of sightseeing. Prepare to become adept at using the tube (which is easy) because part of the charm of the hotel is that it is off the beaten path. Many cute cafes for morning coffee and breakfast. Staff was extremely accommodating, though we did have a few miscommunications when it came to making reservations for tours or a restaurant. They are, however, gracious, friendly and dedicated. I highly recommend as a hideaway to be free of the hustle and bustle, and it is an excellent value to have the opportunity to stay in such a posh neighborhood.
Dear David, Thank you for your feedback! is encouraging to see such lovely reviews. We look forward to accommodating you at the Colonnade in the near future! Kind regards,