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Kensington Gardens Hotel, Sonder by Marriott Bonvoy

3.5 star property
Victorian hotel with free breakfast and a 24-hour front desk

Choose dates to view prices

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
15 Prince of Wales Terrace, London, England, W85PQ
  • Place, Kensington High Street
    ‪1 min walk‬
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Kensington Palace
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪33 min drive‬

Room options

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

London

Located in London City Centre, Kensington Gardens Hotel, Sonder by Marriott Bonvoy is next to popular attractions like Kensington High Street and Kensington Gardens. The 40 rooms at this 3.5-star hotel include flat-screen TVs and free tea bags/instant coffee and guests can enjoy free breakfast.

What's nearby

  • Kensington High Street - 1 min walk - 0.1 miles
  • Kensington Gardens - 1 min walk - 0.1 miles
  • Kensington Palace - 6 min walk - 0.4 miles
  • Royal Albert Hall - 9 min walk - 0.5 miles
  • Hyde Park - 12 min walk - 0.7 miles

Getting around

  • Kensington (Olympia) Underground Station - 4 min drive
  • High Street Kensington Station - 8 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Min Jiang - ‬3 min walk
  • ‪Goat Tavern - ‬3 min walk
  • ‪Zaika - ‬2 min walk
  • ‪Como Garden - ‬4 min walk
  • ‪Origin Kensington - ‬3 min walk

About this property

Entire place

You'll have the entire place to yourself and will only share it with other guests in your party.

Kensington Gardens Hotel, Sonder by Marriott Bonvoy

Victorian hotel with free breakfast and a 24-hour front desk
Kensington Gardens Hotel, Sonder by Marriott Bonvoy features free WiFi in public areas and express check-out. The front desk is staffed 24/7 to help with concierge services, and answer any questions about the accommodations.
32-inch flat-screen TVs come with cable channels. Bathrooms have hair dryers and designer toiletries. Ironing boards and free tea bags/instant coffee are other standard amenities. Housekeeping is available on request.

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  • Parking included
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sonder | Kensington Gardens
Sonder at Kensington Gardens
Sonder Kensington Gardens Hotel
Sonder Kensington Gardens London
Sonder at Kensington Prince of Wales
Sonder Kensington Gardens Hotel London

Frequently asked questions

Are free cancellation options available at Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

Kensington Gardens Hotel, Sonder by Marriott Bonvoy provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

What's there to see around Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

This hotel is situated in London City Centre, just steps from Kensington High Street and Kensington Gardens, and within a short walk of Kensington Palace. You'll also find Hyde Park and Royal Albert Hall less than a mile away.

Is parking available on site at Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

No, there isn't parking available at the hotel.

Does Kensington Gardens Hotel, Sonder by Marriott Bonvoy feature a casino at the property?

No, Kensington Gardens Hotel, Sonder by Marriott Bonvoy doesn't have a casino.

Is there an indoor pool at Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

Couples will appreciate amenities like free breakfast, concierge services, and a 24-hour front desk at this hotel.

Are there hot tubs at Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

No, there isn't a spa tub at this hotel.

Does Kensington Gardens Hotel, Sonder by Marriott Bonvoy have a restaurant that serves breakfast?

Kensington Gardens Hotel, Sonder by Marriott Bonvoy offers free self-serve breakfast each morning though there is no restaurant.

Does Kensington Gardens Hotel, Sonder by Marriott Bonvoy allow pets to stay free of charge?

No, pets aren't allowed at Kensington Gardens Hotel, Sonder by Marriott Bonvoy though service animals are welcome.

Does Kensington Gardens Hotel, Sonder by Marriott Bonvoy have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

The closest major airport to Kensington Gardens Hotel, Sonder by Marriott Bonvoy is London City Airport (LCY), which is 12.6 mi away (65 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 14.5 mi away (37-minute drive).

Are there rooms with balconies that I can book at Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

No, there aren't any guestrooms with balconies at Kensington Gardens Hotel, Sonder by Marriott Bonvoy.

Kensington Gardens Hotel, Sonder by Marriott Bonvoy Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 105 out of 244 reviews
Rating 8 - Good. 80 out of 244 reviews
Rating 6 - Okay. 32 out of 244 reviews
Rating 4 - Poor. 13 out of 244 reviews
Rating 2 - Terrible. 14 out of 244 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay SO much. It was the perfect location and the staff was incredibly helpful and friendly. I do wish there had been a few more breakfast options, that was my only complaint! Would definitely stay here again.
Stayed 6 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay with Sonder. Kensington was a awesome neighborhood to experience. The Sonder staff provided the best service, in every manner!
Stayed 5 nights in Aug 2025

10/10 Excellent

Dayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little spot. Quiet. But super close to all your needs. Made my first visit in London very smooth. Front desk is accommodating. No A/C in rooms but a fan is provided and the window opens. It never got brutally hot even in August. Highly recommend!
Stayed 7 nights in Aug 2025

4/10 Poor

Lynette Gail

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you'd like to stay in a hot, uneven shoebox this is for you. The Staff we dealt with were mostly exceptional. Needs a compendium to show where things are eg. The essentials were on level 1. Power sockets don't meet modern requirements. Requires A/C, sheles & rails in bathroom. Not handicapped friendly.
Door opens onto bed
Wardrobe in corner
Wardrobe interior - couldn't access inside
Stayed 4 nights in Aug 2025

6/10 Okay

Paul

Disliked: Staff & service, room comfort
Not really a hotel just a basement room, adequate breakfast but needed eggs and ham.
Stayed 2 nights in Jul 2025

8/10 Good

leonard

Traveled with partner
Good breakfast close to train and buses and food friendly staff clean and tidy
Stayed 3 nights in Jul 2025

8/10 Good

Mary Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a beautiful area.
Stayed 5 nights in Jun 2025

6/10 Okay

Suzanne

Liked: Cleanliness
Small but cute & tidy room. Mini fridge would be handy. Limited breakfast choice, need a protein option such as boiled eggs or cottage cheese. Towel situation not explained properly.
Stayed 7 nights in May 2025

2/10 Terrible

Verified traveler

Disliked: Staff & service

I was turned away; had paid four nights in advance

Having paid for four nights up front it was very distressing to be turned away from the hotel, as it was getting dark, for not possessing a bank card (in the event of damage - despite offering a deposit ). I had to pay for another hotel - another four nights in advance. Three weeks later I am still awaiting a refund from Hotels.com Their chat people appeared to be very helpful but after three chats I am still awaiting my refund.
Stayed 4 nights in Apr 2025

2/10 Terrible

Jean

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was located basement. If I knew subject room is in basement, I would never book it. Deceptive description! Room was so small and dark. It feels like a cheap motel.
Stayed 2 nights in Apr 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Fergus

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in central London

I have stayed at this property three times. It is very convenient to the Albert Hall and Kensington Gardens. It’s very quiet and reasonably priced breakfast is included. Continental type I would recommend it. There is also a lift
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Kensington Hotel! Would stay again!

Beautiful hotel wonderfully located! Easy walk to museums, night life, restaurants. Longer walk to the tube, but manageable. AMAZING breakfast buffet! Staff is very helpful when they are onsite. Night number for assistance went unanswered. They are kind in letting people store their luggage, we used that and the staff was amazing! They let me check in a few hours early. Very kind.
Stayed 6 nights in Apr 2025

8/10 Good

Ilse

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable stay and great breakfast

Simple, good quality hotel. Easy check in, comfy beds, very happy with the spacious basement room whivh was just like the pictures. We enjoyed the continental breakfast whivh was all good quality produce
Stayed 1 night in Apr 2025

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good property for the price, especially for the areas it’s in.
Stayed 1 night in Apr 2025

10/10 Excellent

james r

Liked: Amenities
Great
Stayed 4 nights in Mar 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you're attending an event at The Royal Albert Hall.
Stayed 1 night in Mar 2025

10/10 Excellent

Paola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Ann

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and a really lovely room/interior
Stayed 1 night in Mar 2025

8/10 Good

Mike and Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 1 night in Feb 2025

6/10 Okay

Ian

Traveled with partner
Disliked: Amenities
A small cheap hotel located close to what we needed but you get what you pay for. A tiny room, a lift that does not inspire confidence and little support from the few staff that are around.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I am from the US so I based my decision to stay here on the pictures and description of the hotel and room, which are described exactly as is in person. My room was so cute and cozy! It was warm with a nice heater and an option to crack open my window, put the ceiling fan on and enjoy the nice chill of London weather! The staff were super friendly and offered help learning the Underground travel system. I strongly recommend a stay at Sonder!
Stayed 5 nights in Feb 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very pleasant stay, a great location, handy for tube stations and many great places to eat and drink. Walkable if you enjoy romping about London! Right on the door step and the park which is also pretty! Rom had adequate space and facilities for a short stay,
Stayed 3 nights in Feb 2025

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