Fantastic room with excellent view. Following cleaning no toilet paper or tissues were left in the room. I had to call twice for toilet paper. The tissues were never replaced.
Room is IKEA-looking. View of a gray concrete wall. No plugs in bathroom. No space to sit anything down in bathroom area...maybe 12-18 inches on one side of the sink only. No mirror in bedroom. Also, digital lighting stations didn’t always go out at night as they are supposed to in a few minutes. Three units worked randomly. It was like having a giant blue flashlight in the room. Fine place if you want what amounts to a studio apartment for the week, but don’t expect a luxury hotel. Full kitchen, large refrigerator, stovetop, with utensils, plates, pans etc. Very clean. Dining atmosphere is like cruise-ship mentality among the staff, and most were not English and struggled with language. We won’t stay her next time. Better on the west side of London.
Wonderful hotel with modern amenities on the river Thames. The hotel has a very cool modern vibe and we really enjoyed the river view, the wonderful breakfast every day and how close it was to Westminster. Highly recommend!
I liked the location for walking to the various venues that were nearby. I didn't have to use any public transportation to get to where I wanted to go.
Located in London City Centre, Plaza on the River is within a mile (2 km) of popular sights such as London Eye and Big Ben. This 127-room, 3.5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a gym.
Sit down for a leisurely bite to eat at the onsite brasserie, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/cafe. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.
Guests can expect free WiFi and plasma TVs with cable channels and pay movies. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, espresso makers, and laptop-compatible safes are other standard amenities.
At Plaza on the River, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for GBP 45.00 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Other amenities at this family-friendly hotel include a business center, express check-in, and express check-out.
Fantastic room with excellent view. Following cleaning no toilet paper or tissues were left in the room. I had to call twice for toilet paper. The tissues were never replaced.
Dear Laura, Thank you for your review and rating us 5/5. Kind regards, Guest Relations Team
Room is IKEA-looking. View of a gray concrete wall. No plugs in bathroom. No space to sit anything down in bathroom area...maybe 12-18 inches on one side of the sink only. No mirror in bedroom. Also, digital lighting stations didn’t always go out at night as they are supposed to in a few minutes. Three units worked randomly. It was like having a giant blue flashlight in the room. Fine place if you want what amounts to a studio apartment for the week, but don’t expect a luxury hotel. Full kitchen, large refrigerator, stovetop, with utensils, plates, pans etc. Very clean. Dining atmosphere is like cruise-ship mentality among the staff, and most were not English and struggled with language. We won’t stay her next time. Better on the west side of London.
Dear Burke, Thank you for your 3/5 review. Kind regards, Guest Relations Team
Wonderful hotel with modern amenities on the river Thames. The hotel has a very cool modern vibe and we really enjoyed the river view, the wonderful breakfast every day and how close it was to Westminster. Highly recommend!
Thank for Mary for the warm recommendation! On behalf of the Plaza on the River Team we wish you a Happy Easter! Kind regards,
I liked the location for walking to the various venues that were nearby. I didn't have to use any public transportation to get to where I wanted to go.
Dear James, Thank you for sharing you feedback about your recent stay. We look forward welcoming you back soon. Kind regards, the Guest Relations Team
Dear guest, thank you for your feedback. We are pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay. We hope to win back your trust in the future and we'll be aiming for 5 stars. Kind Regards, Federica