Skip to main content
Beginning of main content

Recent guest reviews

Fantastic room with excellent view. Following cleaning no toilet paper or tissues were left in the room. I had to call twice for toilet paper. The tissues were never replaced.

Room is IKEA-looking. View of a gray concrete wall. No plugs in bathroom. No space to sit anything down in bathroom area...maybe 12-18 inches on one side of the sink only. No mirror in bedroom. Also, digital lighting stations didn’t always go out at night as they are supposed to in a few minutes. Three units worked randomly. It was like having a giant blue flashlight in the room. Fine place if you want what amounts to a studio apartment for the week, but don’t expect a luxury hotel. Full kitchen, large refrigerator, stovetop, with utensils, plates, pans etc. Very clean. Dining atmosphere is like cruise-ship mentality among the staff, and most were not English and struggled with language. We won’t stay her next time. Better on the west side of London.

Wonderful hotel with modern amenities on the river Thames. The hotel has a very cool modern vibe and we really enjoyed the river view, the wonderful breakfast every day and how close it was to Westminster. Highly recommend!

I liked the location for walking to the various venues that were nearby. I didn't have to use any public transportation to get to where I wanted to go.

18 Albert Embankment London England

Hotel highlights

  • Walking distance to St. Thomas' Hospital and Houses of Parliament
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Indoor pool

Plaza on the River places you in London City Centre, within a leisurely stroll of popular sights such as St. Thomas' Hospital and Houses of Parliament. This 127-room, 5-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and a fitness center.


Dining

Sit down for a leisurely bite to eat at the onsite brasserie, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

Plaza on the River's 127 rooms are air-conditioned and provide minibars, espresso makers, and free bottled water. Guests can expect free WiFi and plasma TVs with cable channels and pay movies. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Laptop-compatible safes, ironing boards, and desks are also available.


Property features

At Plaza on the River, guests enjoy features like an indoor pool, a fitness center, and free WiFi in public areas. Valet parking is available for GBP 45.00 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this luxury hotel include a business center, express check-in, and express check-out.

Room options

Studio

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom, Riverview

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, River View

1 King Bed | Sleeps 2

Suite, 1 Bedroom

1 King Bed | Sleeps 3

Guest reviews for Plaza on the River

Everyone (3) Couples (1) Family (3)
4
Family Family

Fantastic room with excellent view. Following cleaning no toilet paper or tissues were left in the room. I had to call twice for toilet paper. The tissues were never replaced.

By on Sep 24, 2019

Review comment responded on Sep 25, 2019

Dear guest, thank you for your feedback. We are pleased that you had a good stay overall. However, we apologize for the inconveniences that you experienced during your stay. We hope to win back your trust in the future and we'll be aiming for 5 stars. Kind Regards, Federica

5
Everyone

By on Jul 17, 2019

Review comment responded on Jul 17, 2019

Dear Laura, Thank you for your review and rating us 5/5. Kind regards, Guest Relations Team

3
Family Partner Couples

Room is IKEA-looking. View of a gray concrete wall. No plugs in bathroom. No space to sit anything down in bathroom area...maybe 12-18 inches on one side of the sink only. No mirror in bedroom. Also, digital lighting stations didn’t always go out at night as they are supposed to in a few minutes. Three units worked randomly. It was like having a giant blue flashlight in the room. Fine place if you want what amounts to a studio apartment for the week, but don’t expect a luxury hotel. Full kitchen, large refrigerator, stovetop, with utensils, plates, pans etc. Very clean. Dining atmosphere is like cruise-ship mentality among the staff, and most were not English and struggled with language. We won’t stay her next time. Better on the west side of London.

By , from Dallas, TX on May 6, 2019

Review comment responded on May 8, 2019

Dear Burke, Thank you for your 3/5 review. Kind regards, Guest Relations Team

5

great hotel in wonderful location

Everyone
Picture of our view

Wonderful hotel with modern amenities on the river Thames. The hotel has a very cool modern vibe and we really enjoyed the river view, the wonderful breakfast every day and how close it was to Westminster. Highly recommend!

By , from Washington DC on Apr 14, 2017

Review comment responded on Apr 16, 2017

Thank for Mary for the warm recommendation! On behalf of the Plaza on the River Team we wish you a Happy Easter! Kind regards,

5

hotel in a great location

Everyone

I liked the location for walking to the various venues that were nearby. I didn't have to use any public transportation to get to where I wanted to go.

By , from Wentzville Mo. on Mar 10, 2017

Review comment responded on Mar 12, 2017

Dear James, Thank you for sharing you feedback about your recent stay. We look forward welcoming you back soon. Kind regards, the Guest Relations Team

url importing http://www.orbitz.com/London-Hotels-Plaza-on-the-River.h1348046-p2.Hotel-Reviews
There was an error importing /London-Hotels-Plaza-on-the-River.h1348046-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/London-Hotels-Plaza-on-the-River.h1348046-p2.Hotel-Reviews