Mercure London Kensington4.0 out of 5.0
Recent guest reviews
- Walking distance to Natural History Museum
- Free WiFi in rooms and public areas
- Onsite dining
- Concierge services
Located in Earl's Court within a short walk of Natural History Museum, Mercure London Kensington is within a mile (2 km) of other popular sights such as Royal Albert Hall. This 82-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Located in central London, the hotel is also near Buckingham Palace and Big Ben.
You can enjoy a drink at the bar/lounge or visit the onsite restaurant for a bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Start each morning off right with full breakfast served for a fee.
All 82 air-conditioned rooms feature coffee makers, free newspapers, and free bottled water. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.
Mercure London Kensington features free WiFi in public areas, a meeting room, and coffee in a common area. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a computer station, a library, and express check-in.
Guest reviews for Mercure London Kensington
Our room was a closet, and the staff was less than responsive in this regard. In other aspects, they were fabulous though.
ok in a pinch
This hotel was not horrible you just don't leave smiling and saying this is where we will always stay when we come to London but ok for a weekend. The staff were friendly, not above and beyond just not rude. Our usual hotel was booked up. We thought that the wifi internet was included in the price of the hotel instead after converting the cost it ended up being $21.00 for one night. The walk to the closest tube station gets old after you have been walking around all day. It's about a 15 minute walk. The room size was comparable to other London hotels we had been in and the bathroom was a good size for London. Nothing really special though. The walls are not very thick and if you have roughly neighbors in the room across or beside you you will hear every word they say. One thing we really liked was the in room mini fridge. After going to the 24 hr supermarket right down the road we put many things in the fridge to stay cold through the days we were there.
could have been quieter
Room was awfully noisy - could hear neighbors discussing something "vigorously" AND someone turned off my TV with their remote.
would stay again
Great service, allowed us to keep our luggage on site prior to check in. Very clean and updated rooms. The compact rooms are a bit small even by euro standards, but with all the things to do in London we werent't in the room much. Skip the extra fee for breakfast and zip down a block to the Sainsbury and grab a quick bite or zip over by the Earls Court tube station and grab a full english breakfast for about 5 pounds. We have stayed at this hotel before and have encouraged others to stay there.
Ok, first of all, the rooms are definitely small. It was perfect for me as a solo traveler, and absolutely gorgeously decorated, but the compact double I had would not have worked for two people, no matter how close or in love. The bathroom was roomy with a lovely shower/tub but I had to lift my roller suitcase over the bed to get it to the other end of the room. The lobby was warm and inviting and I really did find my room to be beautifully done. The staff were friendly, not above and beyond, but helpful and on top of things. I got the impression, while in the lobby, that they heard a lot of complaints about the size of the rooms which they seem quite well versed at handling. The area is not completely central to tourist points but definitely still very London, and close to the Tube (King's Cross can get you anywhere) along with bus stops right outside the hotel door. There are a lot of restaurants in the area (especially toward King's Cross) and a huge grocery/everything store about two or three blocks away (life saver when I needed a new US/UK electric socket converter). I would without a doubt stay again as a single traveler, but I'd shop other options for family trips.
a happy surprise
This was a very nice well decorated hotel and excellent for the price. Lobby has a franchised coffee bar with outside seats and umbrellas. Close to a huge 24 hr supermarket. Rooms small but well designed, with modern clean bathroom.
It was, generally, good, although there were a few glitches because they did not heed what he had requested (twin beds) and gave us a double, instead. Even at the second night, they still had not fixed it, although we had requested it, personally, from the manager, before twe left the hotel in the morning. However, they gave us 2 free breakfasts each, instead. We thought the breakfasts were included in the price, as they had been in the other hotels.