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Malmaison London

4.0 star property

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Photo gallery for Malmaison London

Front of property - evening/night
Reception
Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board
Meeting facility
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Gym
  • Business services

Explore the area

View in a map
18-21 Charterhouse Square, London, England, EC1M 6AH
  • Place, Financial District
    ‪3 min walk‬
  • Place, Barbican Centre
    ‪6 min walk‬
  • Place, St. Paul's Cathedral
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪79 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, blackout drapes, iron/ironing board

Standard Double Room

9.4 out of 10
Exceptional
(37 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Cosy Room

Cosy Room | In-room safe, desk, blackout drapes, iron/ironing board

Cosy Room

9.6 out of 10
Exceptional
(5 reviews)
  • 172 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Club Room

Club Room | Property amenity

Club Room

8.8 out of 10
Excellent
(16 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Club Deluxe Room

Club Deluxe Room | In-room safe, desk, blackout drapes, iron/ironing board

Club Deluxe Room

9.8 out of 10
Exceptional
(11 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Signature Suite

Signature Suite | In-room safe, desk, blackout drapes, iron/ironing board

Signature Suite

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

London

Located in London City Centre within a short walk of St. Paul's Cathedral, Malmaison London is within a mile (2 km) of other popular sights such as Liverpool Street. This 4-star hotel has 97 guestrooms and offers conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Financial District - 3 min walk - 0.2 miles
  • Barbican Centre - 6 min walk - 0.4 miles
  • St. Paul's Cathedral - 9 min walk - 0.5 miles
  • The Strand - 13 min walk - 0.7 miles
  • Liverpool Street - 15 min walk - 0.8 miles

Getting around

  • Farringdon Underground Station - 1 min walk
  • Farringdon Station - 5 min walk
  • London City Airport (LCY) - 36 min drive

Restaurants

  • ‪Dose Espresso - ‬2 min walk
  • ‪Butchers Hook & Cleaver - ‬4 min walk
  • ‪Old Red Cow - ‬2 min walk
  • ‪La Forchetta - ‬2 min walk
  • ‪The Sutton Arms, EC1 - ‬2 min walk

About this property

Malmaison London

Guests of Malmaison London enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this boutique hotel include conference space, laundry facilities, and a banquet hall.
Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 27 for adults and GBP 13 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chez Mal Brasserie
  • Mal Lounge

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 721 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

This property’s bar hours are currently limited to Sunday-Thursday 5-10:30 PM and Friday-Saturday 3-11:30 PM.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per day
  • Dogs only
  • 1 total pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 27 for adults and GBP 13 for children
  • Nearby parking fee: GBP 30 per night (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Malmaison London Hotel

Malmaison Hotel London

Malmaison London

London Malmaison Hotel

Malmaison London England

Malmaison London Hotel London

Malmaison Hotel

Malmaison London England

Malmaison Hotel London

London Malmaison Hotel

Malmaison London Hotel

Malmaison London London

Malmaison London Hotel London

Frequently asked questions

Are free cancellation options available at Malmaison London?

Malmaison London offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Malmaison London?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Malmaison London on Jun 7, 2026 start from $220, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Malmaison London?

This hotel is situated in London City Centre within a short 12-minute walk of St. Paul's Cathedral and also 17 minutes on foot from Liverpool Street. You'll also find The British Museum and Tower of London within a short drive.

Is parking available on site at Malmaison London?

No, there isn't parking at this hotel.

Does Malmaison London have a casino?

No, Malmaison London doesn't have a casino.

Will I find an indoor pool at Malmaison London?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Malmaison London?

Amenities that appeal to couples at this boutique hotel include 24-hour room service as well as a restaurant and a bar/lounge.

Are there hot tubs at Malmaison London?

No, there isn't a spa tub at this hotel.

Does Malmaison London have a restaurant that serves breakfast?

Yes, Malmaison London serves a full breakfast for a surcharge each morning at Chez Mal Brasserie.

Will Malmaison London allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Malmaison London for a fee of GBP 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Malmaison London?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Malmaison London?

The closest major airport to Malmaison London is London City Airport (LCY), which is 7.9 mi away (36 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 21.8 mi away (65-minute drive).

Are there rooms with balconies that I can book at Malmaison London?

No, there aren't any guestrooms with balconies at Malmaison London.

Does Malmaison London offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Malmaison London.

Malmaison London Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 575 out of 1001 reviews
Rating 8 - Good. 277 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 22 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Feb 2026

10/10 Excellent

John

Stayed 1 night in Feb 2026

10/10 Excellent

Ria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was easy to find. Every staff member we encountered was friendly and efficient. The room was spotless with all the amenities we needed for a one night stay.
Stayed 1 night in Feb 2026

10/10 Excellent

CHRIS

Liked: Cleanliness, staff & service, amenities
Great hotel. Perfect room very comfy beds. Great restaurant and good location.
Stayed 1 night in Feb 2026

8/10 Good

Sophia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely suite and service
Stayed 1 night in Feb 2026

10/10 Excellent

Adam

Stayed 2 nights in Feb 2026

10/10 Excellent

Nicola

Stayed 1 night in Jan 2026

8/10 Good

Samantha

Stayed 3 nights in Jan 2026

10/10 Excellent

colin

Liked: Cleanliness, staff & service, amenities
Lively room and hotel and welcoming staff though check in and check out v busy
Stayed 1 night in Dec 2025

10/10 Excellent

Conal

Stayed 2 nights in Jan 2026

10/10 Excellent

Claire

Stayed 2 nights in Jan 2026

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, amenities
Lovely hotel, great breakfast, nice staff. Great location. Would definitely return
Stayed 1 night in Jan 2026

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities
Xxx
Stayed 2 nights in Jan 2026

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location, very friendly staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Rupert

Liked: Cleanliness, staff & service, amenities
Lovely room and bathroom. Lean and comfy. Fantastic breakfast
Stayed 1 night in Nov 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities
Victor - Great front of house and was really helpful on the phone. Works out his audience, very funny but professional. Breakfast is until 11am at the weekend which we took advantage of and assumed checkout was at 12. We then get a call from a female receptionist mentioning checkout was at 11 and despite saying we would be 5 -10 mins she mentioned late checkout was £15! We ended up checking out at around 11.40 where there was a queue to checkout anyway... Victor did not even mention this or try to charge us. Its a shame this phonecall was made or it would have been a 5 star review. How can you be eating breakfast at 11am and checkout at the same time!
Stayed 1 night in Jan 2026

10/10 Excellent

Ben

Business traveler
Liked: Cleanliness, staff & service, amenities
The room was large and the dog packages are an Absolute must for dog owners. Love the place, great breakfast too. And it’s hard to beat that location.
Stayed 3 nights in Jan 2026

8/10 Good

Nigel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room 309 was clean but unable to use both sides of the bed to get in. On side was against the wall and no side table. The room had a large clock that doesn't work and an extra tv area with stools to sit on rather than a sofa?? Not sure when this space would be used? Breakfast was good, both continental and cooked. Friendly service. Used the bar on Friday night but very quiet.
Stayed 2 nights in Jan 2026

4/10 Poor

Susannah

Stayed 1 night in Aug 2023

10/10 Excellent

Hazel

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for a friends wedding! Reception team gave a super welcome. Room was clean, perfect for the weekend. Bar staff in the bar, friendly and efficient!
Stayed 2 nights in Jan 2026

8/10 Good

Jeremy

Stayed 1 night in Jan 2026

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I originally booked because I got a great offer from a hotel website for a specific date, so I planned my trip to London around that date. My booking was originally for a Cosy Room. After a visit to an exhibition and then an evening at the theatre I arrived, tired and footsore, after 10pm, expecting to just check in and sleep in a small room, no frills. Violetta was on reception and she was so welcoming and friendly, asked how my day had been, was very interested in what I had done and gave me an AWESOME upgrade to my room. I had a huge space with a fantastic view across Charterhouse Square, bathrobe and slippers, luxurious chair and lovely decor, a massive bed that was like falling into a cloud and a beautiful bathroom with a shower like tropical rain! I wish I had been able to stay later the next morning but I was booked to see another exhibition. Otherwise I would have stayed in that room until I was forcibly removed! Breakfast was delicious, hot food cooked to order and even though it was temporarily in the bar area due to refurbishment it was well-managed and very efficient. Thank you again Violetta for making what was going to be a very basic stay into one that I will remember a long time!
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was the worst part of the trip but by no means a deal breaker. The pastries looked unappealing and coffee was from a machine, and not a good one. Didn't try the cooked breakfast but the bar was great for dinner so that might be the way to go.
Stayed 1 night in Jan 2026

10/10 Excellent

Alfonzo

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph Francis

Stayed 4 nights in Dec 2025

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