Jumeirah Carlton Tower5.0 out of 5.0
Recent guest reviews
A great cheery welcome by the helpful doormen and an upgrade to an executive suite due to being a Jumeirah Gold Member, so we were very happy at the outset. Very good spacious suite and they brought a spare bed for my daughter as soon as we asked for it. Huge bed and good pillows. Great room service with a menu which you can browse and order through an in-room tablet. Very good food, fast, brought by professional polite staff, very good service all round. Good security downstairs and extremely polite and welcoming staff everywhere, even when you see them in the elevator. Daniel the concierge was very professional and got us into Sumosan Twiga Restaurant, which even the concierge at my Centurion Amex didn’t manage to do!! The suite didn’t have the best views but hey, you can’t have it all. The view was good enough. An incredible English Breakfast with lots of choice was also free due to us being Jumeirah Gold members! I really cannot fault this hotel. I have stayed in a lot of hotels in London and the Jumeirah Carlton is without doubt one of the best when it comes to service and attention to detail. Examples: Artisan chocolate left in the room, Relaxing music on TV that you can also purchase at turndown. We will definitely be staying here again. The staff without doubt make this hotel exceptional from the experienced and helpful doormen, to the very accommodating concierge and everyone else. You can clearly see that the management of this hotel spend a lot of time training staff in providing exceptional service all-round and it truly shows. Well done Jumeirah Carlton. See you soon.
Easy location, but expensive food and drinks. Staff very friendly, professional and courteous. Hotel is easy walking distance to Knightsbridge and Harrods etc. for shopping and public transportation to rest of London.
We live in London but wanted to have a night out in the town. The Jumeirah Carlton Tower had everything we wanted from great food, gym and local to everything. Big thanks to Giulia Pinto who took care of us as soon as we arrived and ensured our stay was special. Highly recommend this hotel and all Jumeirah Hotels. We travel often to Dubai and stay at Jumeirah Beach Hotel. Same standards carried out in all their Hotels. You will not be disappointed.
Superb location, great rooms, great breakfast and staff that really make a difference! From the moment we checked into this hotel we were made to feel so welcome by everyone. One member of staff called Shawn was an absolute credit to the group and the hotel, so much so I wrote to the manager saying it was lovely to be able to write and thank a hotel for going that extra mile - what made it different and special was Shawn had remembered what we were doing with our weekend, what we had spoken about and made reference to our arrangements, showing that he really did take interest and it wasn’t just small talk making it so personal to us. We love the Jumeirah Group anyway - but the staff at this hotel are an absolute credit to the Hotel and its brand and we would like to express our thanks - Customers are very quick to complain (sometimes fairly) but it is a pleasure to actually take time to write to compliment someone for a job well done - we will recommend and be coming back to stay with you.
My partner took me here for my birthday. The whole experience from walking in the front door to checking out at the end of our 2 days was a complete delight. The staff couldn’t do enough to make the customer experience one to remember. They were friendly, courteous and nothing was too much trouble. The staff also went the extra mile to make sure I had a birthday to remember. So thankyou for everything you did for us. We had a fantastic room. Breakfast was out of this world and the spa and pool was fantastic. It really is 5 star opulent luxury from start to finish. I would heartedly recommend this hotel. Such a lovely way to spend time right in the heart of London.
Having stayed at the Jumeirah Beach hotel in Dubai, I was not surprised at the high level of service at this hotel. Attention is paid to every detail (except a couple of the plants did look tired) and the customer service is excellent. Food at the restaurant is good and well presented.
So the hotel is good as is with all the other 5 star hotels in London. Location perfect as just off Sloane street. Conference area good because one can come outside the street without going through the lobby. Lobby lounge is perfect and service staff there excellent - price was expensive too.
We just enjoyed a very good stay at the Jumeirah Carlton Tower hotel. The room was very spacious and the balcony offered a nice chance for fresh air, which I always like if possible over and above air conditioning. The staff were very friendly and, by way of illustration, when checking out even thought to ask how our celebration meal had gone the evening before. This sort of attention to detail was impressive.
Attended a wedding at the hotel. Perfect venue .staff attentive from the front house to reception. Room service quick . The catering at the wedding was superb. Room had great views . Recommended to the 14 th floor
We stayed here for our wedding anniversary. We had an amazing experience, and all the staff took good care of us. We could not have asked for a better celebration of our day. We will keep choosing Jumeirah Calton Tower when we are going to London. We felt like home away from home and the location is fantastic for shopping.
- Walking distance to Harrods and Sloane Square
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
Located in Belgravia, Jumeirah Carlton Tower is within a 10-minute walk of popular sights such as Harrods and Sloane Square. This 216-room, 5-star hotel has 2 restaurants, a full-service spa, and an indoor pool. Buckingham Palace and Royal Albert Hall are also near this London hotel.
Enjoy dining at Chinoiserie, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.
All 216 air-conditioned rooms feature minibars, espresso makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus plasma TVs with satellite channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes, phones, and desks are also standard.
At Jumeirah Carlton Tower, guests enjoy a full-service spa, an indoor pool, and a health club. Parking is available for GBP 55 per day (GBP 55 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 637 reviews