Skip to main content
Beginning of main content

Jumeirah Carlton Tower

5.0 out of 5.0

Recent guest reviews

Reception is always busy due to the cultural bias, but the service is accommodating. Owned by Kuwaitis, its' clients and visitor are mostly from the gulf, but you will not feel out of place; most are friendly and seeking relaxation and fun, which leads to a congenial atmosphere. Rooms vary from pleasant to exceptional; good to ask politely!! Excellent bar and spill-over area for polite & quiet conversation. An excellent range of wines. Convenient terrace for cigar smokers. The gym has great views and the recovery bar area too; service to match. Extensive conference space and facilities.

This was my first visit here and had booked it as a surprise for my ohusband’s birthday. We had a great experience from start to finish. We arrived early and asked if they could hold on to our luggage whilst we went back into town. To our surprise our room was ready, a lovely room overlooking the hotel private gardens. It was on the 16th floor so a great view of London despite the rain. I’ve stayed in bigger rooms but it had everything we needed. 10 minutes after we arrived room service knocked on the door and delivered a delicious cake for my husband and a birthday card. I hadn’t asked for this so was a lovely surprise for both of us. The gym was well equipped with great views and the pool and jacuzzi were relaxing. The sauna and steam rooms are within the changing rooms with no mixed sex facility. We had booked with inclusive continental buffet breakfast. This is normally £32 each and you could upgrade for £7 to include a cooked breakfast although for us this wasn’t necessary with a great selection of fruit, cereals, meats, fish, breads, pastries, frittata, middle eastern foods, juices, hot drinks,toast, jams.. the staff were all super friendly and helpful. I loved it and didn’t want to leave.

Whenever I’m in London I always stay at Jumeirah Carlton Towers...and always will. Great location, attentive staff, clean room with great amenities and very comfy bed. Always a stress free stay and personally never had a bad experience there

Stayed at the Tower for a week and was very impressed. The room rates were excellent for the location, standards and facilities the Carlton Tower delivers. Super friendly team, great bar and food and the SPA / pool / gym are awesome and v clean. What sets this hotel apart from others Ive stayed in London are the team members who are super friendly, professional and make the stay so special.

I had the most wonderful afternoon tea experience at the Chinoiserie at The Jumeriah Carlton tower a few weeks ok and I have to say it was an absolutely sublime experience . From the moment of arrival when we were greet by the lovely Tenna the experience was top notch . Starting off with the most delicious glass of champagne set the bar high but the food did not disappoint . The selection of sandwiches were delicious , the sweets and cakes hit just the right tone and the scones amoungst the nicest I’ve had . The lovely relaxed atmosphere and the most attentive staff made it the perfect afternoon . I felt compelled to write a review I was so impressed. I hope I’ve managed to remember the names correctly Francoise, Ivan , Andrei, Christian, Zlatica and Iryna were all wonderful and an absolute credit to the Jumeriah Carlton Tower ! I will be returning !

Basic Rooms are acceptable size and the location is fantastic. However, cleaning and maintenance can be improved. When we arrive to the room, there was an opened, half drinked bottler of beer in the room, an almost empty box of kleenex in the bathroom (only 3 left) and general cleaning of the carpet was not impressive. For a 5 star hotel, these details are not acceptable. I am rating the hotel 4 because I loved the location and the reception assistants were very helpful and kind.

Just had a fabulous 2 night stay at this hotel for my birthday. All the staff, reception, concierge, ladies on the bar to name a few were really professional and genuinely friendly. The extra touches really made my birthday feel special...the cake was delicious!! I really enjoyed the health facilities, managed a nice quiet swim and quick visit to the steam room. We found the location excellent as nice and quiet but everything within a close proximity on the picadilly line. Would definitely go back.

Location of hotel and the rooms are great The gym is nice but little crowded Generally between this property and the other one in London I love staying at jummairah in London. They bumped me up to a spa suite which was Fabulous would love to try this out in a vacation mode next time.

I have visited the hotel twise and both trips been for business. I hardly use any services other than the room for sleeping. usually i take the night flight back home. I wish i can get a late check out

This is a superb hotel, in an excellent location. Spotlessly clean, very plush, with all mod cons and an immaculately efficient and friendly staff. If you can afford it. Continental breakfast is GBP32 per person ! Difficult to know how this can be justified on any view but perhaps it’s no big deal to those who can spend that sort of sum. But, that said, it really is a top class hotel.

On Cadogan Place London England

Hotel highlights

  • Walking distance to Harrods and Sloane Square
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Spa

Located in Belgravia, Jumeirah Carlton Tower is within a 10-minute walk of popular sights such as Harrods and Sloane Square. This 216-room, 5-star hotel has 2 restaurants, a full-service spa, and an indoor pool. Buckingham Palace and Royal Albert Hall are also near this London hotel.


Enjoy dining at Chinoiserie, one of 2 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 11 AM.


All 216 air-conditioned rooms feature minibars, espresso makers, and free newspapers. Guests can expect to find free WiFi and wired Internet, plus plasma TVs with satellite channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Safes, phones, and desks are also standard.

Property features

At Jumeirah Carlton Tower, guests enjoy a full-service spa, an indoor pool, and a health club. Parking is available for GBP 55 per day (GBP 55 per day for valet parking), and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.

Room options

Deluxe Room

King 1 | Sleeps 3

Superior Room

King 1 | Sleeps 2

Executive Suite

King 1 | Sleeps 4

Suite (Garden)

King 1 | Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 669 reviews