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Hyatt Place London City East

4.0 star property
VIP Access

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Photo gallery for Hyatt Place London City East

Rooftop terrace
Property video
Cocktail bar
Cocktail bar
A hotel room with a large bed, a TV mounted on the wall, a red sofa, a small table, and a city view through the window.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Place, Brick Lane
    ‪3 min walk‬
  • Place, Old Spitalfields Market
    ‪9 min walk‬
  • Place, Tower of London
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪86 min drive‬
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Room options

View all photos for Room, 1 King Bed

A modern bathroom with a bathtub, shower, and sink.

Room, 1 King Bed

9.2 out of 10
Wonderful
(81 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a red sofa, a desk, and a chair. There are two lamps and a window with curtains.

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(18 reviews)
  • 285 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed, Terrace

A rooftop terrace with two chairs and a table, overlooking a cityscape with modern buildings.

Premium Room, 1 King Bed, Terrace

  • City view
  • 249 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(27 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • City view
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, City View

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2
  • Free WiFi

View all photos for King Room With Sofa Bed

Bathroom | Shower, hair dryer, towels

King Room With Sofa Bed

  • Sleeps 2
  • Free WiFi

Premium King Room With Balcony

  • Sleeps 2
  • Free WiFi

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About the neighborhood

London

Located in Shoreditch, Hyatt Place London City East is adjacent to Brick Lane and within a 10-minute walk of other popular attractions like Old Spitalfields Market. This 280-room, 4-star hotel has conveniences like a 24-hour gym, free in-room WiFi, and a rooftop terrace.

What's nearby

  • Brick Lane - 3 min walk - 0.2 miles
  • Old Spitalfields Market - 9 min walk - 0.5 miles
  • Tower of London - 13 min walk - 0.7 miles
  • The Gherkin - 13 min walk - 0.7 miles
  • Tower Bridge - 19 min walk - 1.0 mile

Getting around

  • Aldgate East Station - 4 min walk
  • Fenchurch Street Station - 13 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Pocketsquare Skyline Bar and Terrace - ‬1 min walk
  • ‪The White Hart - ‬3 min walk
  • ‪Exmouth Coffee - ‬3 min walk
  • ‪Burger King - ‬3 min walk
  • ‪The Castle - ‬3 min walk

About this property

Hyatt Place London City East

Hyatt Place London City East offers a 24-hour gym, a rooftop terrace, and free WiFi in public areas. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room.
55-cm Smart TVs come with digital channels, and guests can stay connected with free WiFi. Hair dryers, safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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8.4 out of 10, Very Good, 10,286 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per day
  • Dogs only
  • 2 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Frequently asked questions

Is a free cancellation option available at Hyatt Place London City East?

Hyatt Place London City East offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hyatt Place London City East?

As of Jul 6, 2026, prices found for a 1-night stay for 2 adults at Hyatt Place London City East on Jul 26, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Hyatt Place London City East?

This hotel is situated in Shoreditch within a short 15-minute walk of Tower of London and also 19 minutes on foot from Tower Bridge. You'll also find Brick Lane and Liverpool Street less than a mile away.

Is there parking available at Hyatt Place London City East?

No, this hotel doesn't offer parking.

Does Hyatt Place London City East include a casino at the property?

No, Hyatt Place London City East doesn't have a casino.

Is there an indoor pool at Hyatt Place London City East?

No, there is no indoor pool at this hotel.

Is Hyatt Place London City East a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a restaurant and a bar/lounge.

Are there hot tubs at Hyatt Place London City East?

No, there isn't a spa tub at this hotel.

Does Hyatt Place London City East have a restaurant that serves breakfast?

Yes, Hyatt Place London City East serves buffet breakfast for a surcharge each morning at Sotto Cucina & Bar.

Will Hyatt Place London City East allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hyatt Place London City East for a fee of GBP 25 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Hyatt Place London City East?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hyatt Place London City East?

The closest major airport to Hyatt Place London City East is London City Airport (LCY), which is 6.2 mi away (20 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 19.7 mi away (60-minute drive).

Are there rooms with balconies at Hyatt Place London City East?

Yes, some guestrooms at this hotel offer either a balcony and a terrace where guests can enjoy city views.

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 638 out of 1077 reviews
Rating 8 - Good. 308 out of 1077 reviews
Rating 6 - Okay. 88 out of 1077 reviews
Rating 4 - Poor. 24 out of 1077 reviews
Rating 2 - Terrible. 19 out of 1077 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Pios Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from reception and rooms are very good and comfortable
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean room and good breakfast
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Sharanjit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in, room was spacious and clean and the Italian restaurant in the hotel is great. A great stay overall :)
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, close to the tube station, quiet and comfortable, helpful staff
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favourite hotels in London
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

scott

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel & good location
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful and the room was so nice and clean. Definitely would stay there again
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan reception manager was fantastic! They made the hen weekend very memorable ! Lovely hotel
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooftop bar with fantastic views across Canary Wharf.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gert

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a poor area
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Aicha Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, surrounded by lots of shops and restaurants. Clean and spacious rooms and slept well due to how well soundproofed the rooms are :) would return.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my room and the staff!! Nice hotel and cultural diversity of neighborhood—
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Arina

Liked: Cleanliness, staff & service
Super location, clean!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Excellent hotel. Everywhere including room clean and very comfortable. Will definitely stay here again.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Chun Yin Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kristi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had an easy self check in! Very clean and comfortable! It had all things we needed! Close to the underground to get to all the great places in London easily.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice fresh clean room, comfortable bed air con was very loud. Breakfast was goods lots of choice. Bar was great the woman that served us was fabulous she knew her stuff, she was very pleasant and helpful.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and (mainly) efficient and helpful staff, good facilities.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roxana

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay, clean and comfortable room, very friendly staff. We will be back!
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Clementine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and spacious, however no parking. The breakfast served had a wide and delicious variety of food and the staff were attentive and helpful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richa

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, breakfast delicious, staff polite and professional. The rooftop bar was lovely. Short walk from tube station.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fantastic! Really clean , room cleaned every day to perfection! Staff were friendly and helpful especially Lou in the rooftop bar . The breakfast crew were friendly and helpful , our room was on the 9th floor next to bar and had fabulous views, double glazing so no noise at all . It was so easy to get anywhere from Aldgate East which is a few mins from the Hotel. Would definitely recommend it and wouldn't hesitate to stay there again !
Stayed 3 nights in Mar 2026