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Holiday Inn Express London - Earl's Court

3.0 out of 5.0

Recent guest reviews

Stayed over 2 days for business, friendly and helpful staff. Due to no double beds being available I stayed in a twin room, although on a small scale has the basic requirements. Good location with local shops nearby.

My wife and I and our two children stayed for three nights at the Holiday Inn Earls Court. The tube station we used was West Kensington which is on the district line a nd a couple of stops from Westminister and other central London stations. When we arrived we were greeted by a very friendly man on reception who checked us in and we were in our room very quickly. The room was small but spotless and the bathroom was nice and bright. The TV in the room was huge and had all the freeview channels available in the UK. There was a hairdryer, ironing broad and iron but no safety deposit box. There was also a kettle and tea and coffee. I forgot to bring shaving foam and a razor and reception gave me some free of charge. The area around the hotel is very busy but we found it great as there are plenty of shops and restaurants within 5 to 10 mins walk from the hotel and some across just beside the hotel. Tesco, Waitrose and the CO-OP are nearby as well as Poundland, Iceland and dozens of independent retailers. The tube is 5/10 mins walk away as well as McDonalds and more shops down at Fulham Broadway and the tube station. The tube station we used was West Kenington which is on the District line and a couple of stops from Westminster and other central London stations. The breakfast was good but a bit busy on some mornings. There was orange and apple juice, coffee, tea. White bread which you could toast. Baps that you could use for a bacon bap. Sausages, bacon, scrambled eggs and beans. Croissants, cornflakes, special K, yogurt, fruit and pots of instant porridge as well as jams, butter etc. The staff overall were very nice and if we asked for anything they were very helpful. A very good hotel if your on a budget.

Mould and limescale around the shower (in a relatively new looking room). Thermostat didn't appear to be working as although set at 18 degrees the room was impossibly hot, and as the windows didn't open, it was very stuffy. Breakfast was dreadful, no cups, no plates, no yogurt, no fruit, no pastries and no staff in sight to replenish or clear tables.

Good value for money! Great spacious room and clean bathroom. Good variety for breakfast including these very cute Nutella packs that I’ve (somehow) not seen anywhere before. I have VERY bosiey neighbours throughout the night but I recognise this isn’t the hotels fault, it’s the mannerisms on the guests. Staff did support me in resolving the matter. I would recommend this place.

Very clean, good bed, I slept better than at home! Nice hot shower. You can charge your phone via USB so no adaptor needed Breakfast included which is nice. Indifferent staff but it’s ok. I would recommend to friends and family.

Although I booked through the IHG official website, I was initially significantly over charged (almost double charged) for my stay. When I arrived I had to explain what had happened and showed the booking confirmation email and the staff there just would not take my point and had their explanations in terms of the information in the email. They believed that the total price for the two rooms that I booked was the price for one room, hence the over-charge. This was corrected (a partial refund) after almost an hour conversation with reception staff and a call to customer relations on the night that I arrived, with infant waiting aside for most of the time. After checking out next day I discovered more charges and partial refunds (in total more than half a dozen) to my credit card which meant the refund was cancelled and I was again over charged. Made at least half a dozen calls to the customer relations and the hotel during next few days but received nothing but empty promises. The issue was finally dealt a few days later when I got hold of an account department staff at the hotel. But even this was far from smooth. The poor communication between the hotel staff meant I was asked to provide the evidence for something (the initial refund) that had been authorised by the duty manager. He knew nothing about it hence the cancellation of the refund... Finally the accountant identified the cause from his system but made no explanations as to why it happened. Had I not checked and pursued the issue despite the difficulties I would have been over-charged by the hotel unknowingly.

Perfect for the west London business traveler. Let me first give the only con...parking at the hotel garage is tight and spots are limited. This, however, is outweighed by all other things at the hotel. The staff was courteous and professional at check-in, breakfast, and checkout. Kudos for being given 1 of 3 nights parking for free at checkout. This hotel is in a working class neighborhood and did not feel unsafe but does make one more conscious of safety. But let me say I never felt unsafe nor was I accosted by anyone. I would not recommend this for families but primarily because it is not in a touristy area. The room was clean and modern. No late night street noise. Bathroom was immaculate and modern. Breakfast was typical but good. One last thing...the bed was the absolute best I’ve ever slept on. It was astoundingly soft. Mind blowing soft and comfortable.

I had the opportunity to spend a few days here it’s situated right in the heart of Fulham, a Part of London which still retains the charm of lots of independent shops and restaurants that haven’t been ruined by affluent people moving in. There’s lots of restaurants nearby and interesting bars that are well worth checking out. There are some amazing places to eat tucked away unspoilt by the latest trends and fashions. This is not a place that is full of coffee bars and designer bread shops. No in Fulham you’ll get a real veg markets, tailors, hairdressers, rough pubs, And you get to see real London still on unspoilt. This hotel has the most comfortable beds I have ever slept in and day out to some of the most expensive hotels in the world. There is a simple breakfast buffet the staff are extremely attentive and friendly and rooms clean simple quite large and very comfortable. I prefer to stay here the non-expensive fancy restaurant and I actually think it’s nice place to come and see how West London used to be full of local charm and character.

It’s a Holiday Inn Express, it does what it says on the tin. Very convenient for Empress State Building which is 5 mins walk away. Comfy enough beds, decent bathroom, can be a bit noisy, the ceiling (yes the ceiling) seems a bit thin and you can hear the occupants above you if they stomp about the place. The staff are friendly, the breakfast is average but does a job, the coffee is adequate! Actually one real downside was that the room was really very cold in the day, we were suffering the effects of the “beast from the East” Siberian cold snap, but even so, the heating should have been working, I didn’t complain, should have done!

Luckily I dint pay for my night here otherwise steam would have been coming out of more than my ears Check in was slow and staff indifferent Room in major need of refurb The windows didnt shut properly which was far from ideal considering it was lashing with rain, blowing a gale and freezing cold The curtian was not wide enough for the window so light pollution during the night was a big issue Toilet seat very loose -so was sat on with great care Also toilet v difficult to push flush Not easy to log onto internet Only 2 tea bags provided - not enough Bed was rock hard- like laying on a sheet of wood and duvet so thin Chairs in room also rock hard -like sitting on old wooden school chairs Soap and shower gel dispwensers very clumsyand squirted out small blobs of foam Impression not very good at all if you have to stay in Ibis take your own teaor coffee and shower gel Would I stay in one again Definitely not . When I went to complain in the morning at check out there was no one at the front desk

295 North End Road London England

Hotel highlights

  • Close to Stamford Bridge Stadium and Hammersmith Apollo
  • Free hot/cold buffet breakfast
  • Free WiFi in rooms and public areas
  • Bar/lounge

Located in Fulham, Holiday Inn Express London - Earl's Court is within a mile (2 km) of popular sights such as Stamford Bridge Stadium and Hammersmith Apollo. This 150-room, 3-star hotel has free breakfast and a bar/lounge, along with free in-room WiFi. It's also close to Buckingham Palace and Craven Cottage Stadium.


Dining

Start your day off right with a free hot/cold buffet breakfast. Quench your thirst with a drink at the bar/lounge.


Rooms

Holiday Inn Express London - Earl's Court's 150 air-conditioned rooms provide coffee makers, free weekday newspapers, and phones. LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Hair dryers and desks are other standard amenities.


Property features

Holiday Inn Express London - Earl's Court features free WiFi in public areas, a meeting room, and free newspapers. Self parking is available for GBP 20 per night. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables.

Reviews from Trip Advisor

Trip Advisor aggregated rating

84.0% of guests recommend this hotel

Total of 1720 reviews