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Helen's Hotel

2.0 star property

Choose dates to view prices

Photo gallery for Helen's Hotel

Interior detail
Free WiFi
Standard Double Room | Free WiFi
Interior entrance
Shared bathroom

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi

Explore the area

View in a map
20 Craven Park, London, England, NW10 8TD
  • Place, Bridge Park Community Leisure Centre
    ‪15 min walk‬
  • Place, Swaminarayan Hindu Temple
    ‪15 min walk‬
  • Place, Willesden Jewish Cemetery
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Free WiFi

Standard Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Free WiFi

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Quadruple Room

Standard Quadruple Room | Free WiFi

Standard Quadruple Room

  • 1 bedroom
  • Sleeps 4
  • 2 Twin Bunk Beds
  • Free WiFi

View all photos for Family Room

Family Room | Free WiFi

Family Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bunk Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

London

Helen's Hotel places you within a few miles (5 km) of Wembley Stadium and OVO Arena Wembley. This 11-room hotel welcomes guests with conveniences like free in-room WiFi and free self parking. Located centrally in London, it's connected to the convention center and also close to Westfield London Shopping Centre and Portobello Road Market.

What's nearby

  • Bridge Park Community Leisure Centre - 15 min walk - 0.8 miles
  • Swaminarayan Hindu Temple - 15 min walk - 0.8 miles
  • Willesden Jewish Cemetery - 6 min drive - 1.3 miles
  • Loft Studios - 8 min drive - 1.7 miles
  • Wembley Stadium - 9 min drive - 1.9 miles

Getting around

  • Harlesden Station - 7 min walk
  • Willesden Junction Underground Station - 16 min walk
  • Heathrow Airport (LHR) - 41 min drive

Restaurants

  • ‪Beit el Zaytoun - ‬13 min walk
  • ‪New Atlas Cafe - ‬3 min walk
  • ‪Royal Oak - ‬12 min walk
  • ‪Grand Junction Arms - ‬11 min walk
  • ‪Blue Moutain Peak - ‬11 min walk

About this property

Helen's Hotel

Guests of Helen's Hotel have access to free WiFi in public areas. If you plan to drive, free parking is available.
Guests can expect to find free WiFi. 2 bathrooms are also available. Bathrooms are shared.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Conveniences

  • Virtual front desk

Accessibility

  • No elevator

More

  • At least 80% lighting from LEDs
  • Humane treatment of captive wild animals
  • Smoking not allowed

Room amenities

Bathroom

  • 2 shared bathrooms (in-room sinks)
  • Toilet paper
  • Towels provided

More

  • Heating (climate-controlled)
  • LED lighting

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Host will greet you, lockbox

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • There are no elevators.

Frequently asked questions

Is a free cancellation option available at Helen's Hotel ?

Helen's Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Helen's Hotel ?

As of Jun 14, 2026, prices found for a 1-night stay for 2 adults at Helen's Hotel on Jun 28, 2026 start from $91, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Helen's Hotel ?

This hotel is located in London, close to Wembley Stadium, Kensington High Street, and Royal Albert Hall. You'll also find Hyde Park and Marble Arch within a short drive.

Will I be able to park at Helen's Hotel ?

Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.

Does Helen's Hotel have a casino on the premises?

No, Helen's Hotel doesn't have a casino.

Will I find an indoor pool at Helen's Hotel ?

No, there is no indoor pool at this hotel.

Does Helen's Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Helen's Hotel have a restaurant with a breakfast menu?

No, Helen's Hotel doesn't have a restaurant that serves breakfast.

Will Helen's Hotel allow pets to stay free of charge?

No, pets aren't allowed at Helen's Hotel .

Does Helen's Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Helen's Hotel ?

The closest major airport to Helen's Hotel is Heathrow Airport (LHR), which is 14.5 mi away (41 minutes by car). Another top airport is London City Airport (LCY), which is located 25.1 mi away (68-minute drive).

Can I book a room with a balcony at Helen's Hotel ?

No, there aren't any guestrooms at Helen's Hotel that offer a balcony.

Helen's Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 2 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

6.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

6.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Clean and tidy, great place if you’re going to Wembley. Worth the money and free parking. We had 4 single comfy beds. Only thing missing was a bin in the room. Other than that would highly recommend m!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
It was what you could expect, nothing over the top, but worth what you pay. The room was all freshly clean.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service
I called the property on the day as i realised i hadnt checked mobility. Honestly the owner could not have been more helpful. Is the hotel dated yes but it is clean and felt safe and secure. The owner and staff were super freindly, super helpful and i would definitely stay again.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities
Travelled as a family, was met on arrival to hotel, staff very friendly, gave the kids free lollipops& showed us to our room. Room was clean and comfy, just what we needed, shared bathrooms but didnt bother us as we didnt bump into anyone. Microwave, kettle& some cutlery in the room. Basic but for the price really good especially as its close to tube station. Area is a bit rough, rubbish etc everywhere but hotel itself was clean& tidy.
Stayed 3 nights in Sep 2024
Verified

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities
Not very safe. You can't even lock the door properly. The main door is also very unsafe
Stayed 3 nights in Apr 2025
Verified

6/10 Okay

Julie

Liked: Staff & service

Inaccurate listing on Hotels.com

The room itself was very special and reasonably comfortable. However, it was shared bathroom when the listing suggested the room had a private bathroom. The manager kindly put other guests on another floor to allow us exclusive use of the ground floor bathrooms but it made it a less comfortable stay, especially for teenage girls who felt a little vulnerable.
Stayed 1 night in Oct 2024
Verified

4/10 Poor

Helen

Disliked: Cleanliness, property conditions & facilities, room comfort

Poor

Not a good experience at all. Broken bed springs, shared bathrooms, cracked sinks which had no plugs, only sockets behind bunk beds, Shower room had hole in floor under the floor covering, shower tray clean but stained. No human interaction- more of a low grade hostel than hotel….
Stayed 1 night in Sep 2025
Verified

8/10 Good

ROBIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Matt

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025
Verified

8/10 Good

Bavanthan

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2025
Verified

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Patricia

Stayed 1 night in Dec 2024
Verified

8/10 Good

Victoria

Liked: Staff & service
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Jose Daniel

Liked: Staff & service
Stayed 3 nights in Oct 2024