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Heeton Concept Hotel - Luma Hammersmith

3.0 star property

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Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board
Daily to-go breakfast for a fee
Lobby
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
28-36 Glenthorne Road, London, England, W6 0LS
  • Place, Eventim Apollo
    ‪8 min walk‬
  • Place, River Thames
    ‪10 min walk‬
  • Place, Olympia Events
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Superior Double Room (Luma)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Double Room (Luma)

8.6 out of 10
Excellent
(49 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room (Light)

Standard Double Room (Light) | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Double Room (Light)

8.8 out of 10
Excellent
(17 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed with Sofa bed

7.2 out of 10
Good
(7 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.0 out of 10
Very good
(3 reviews)
  • 204 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Luma Twin Room

Luma Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Luma Twin Room

8.8 out of 10
Excellent
(14 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Luma Twin Room

In-room safe, blackout drapes, soundproofing, iron/ironing board

Luma Twin Room

  • Sleeps 2
  • Free WiFi

View all photos for Superior Double Room (Luma)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Double Room (Luma)

  • Sleeps 2
  • Free WiFi

View all photos for Deluxe Studio

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Double or Twin Room

7.2 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room

Superior Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Room

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed and 2 Twin Bunk Beds
  • Free WiFi

View all photos for Standard Double Room (Light)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Double Room (Light)

  • Sleeps 2
  • Free WiFi

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About the neighborhood

London

Located in Hammersmith within a short walk of Eventim Apollo, Heeton Concept Hotel - Luma Hammersmith is within a mile (2 km) of other popular sights such as Olympia Events. The 89 rooms at this 3-star hotel include electric kettles, TVs, and free tea bags/instant coffee.

What's nearby

  • Eventim Apollo - 8 min walk - 0.4 miles
  • River Thames - 10 min walk - 0.6 miles
  • Olympia Events - 19 min walk - 1.0 mile
  • Kensington High Street - 19 min walk - 1.0 mile
  • Westfield London Shopping Centre - 6 min drive - 1.3 miles

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 6 min walk
  • Heathrow Airport (LHR) - 30 min drive

Restaurants

  • ‪The William Morris - ‬7 min walk
  • ‪Joe & the Juice - ‬7 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪Bill's Restaurant - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Heeton Concept Hotel - Luma Hammersmith features free WiFi in public areas, coffee in a common area, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage. Additional amenities include a garden and a water dispenser.
Guests can expect free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Electric kettles, safes, and free tea bags/instant coffee are other standard amenities.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Children's games
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.0 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 15 for adults and GBP 15 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

Are free cancellation options available at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Heeton Concept Hotel - Luma Hammersmith?

As of Jun 8, 2026, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel - Luma Hammersmith on Jun 14, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Heeton Concept Hotel - Luma Hammersmith?

This hotel is situated in Hammersmith within a short 12-minute walk of River Thames and also 11 minutes on foot from Eventim Apollo. You'll also find Kensington High Street and Harrods within a short drive.

Will I be able to park at Heeton Concept Hotel - Luma Hammersmith?

No, there isn't parking at this hotel.

Does Heeton Concept Hotel - Luma Hammersmith have a casino on the premises?

No, Heeton Concept Hotel - Luma Hammersmith doesn't have a casino.

Is there an indoor pool at Heeton Concept Hotel - Luma Hammersmith?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Heeton Concept Hotel - Luma Hammersmith?

Couples staying at this hotel will appreciate amenities like a bar/lounge and a garden plus some guestrooms include a kitchenette.

Are there hot tubs at Heeton Concept Hotel - Luma Hammersmith?

No, there isn't a spa tub at this hotel.

Does Heeton Concept Hotel - Luma Hammersmith have a restaurant with a breakfast menu?

Yes, Heeton Concept Hotel - Luma Hammersmith serves to-go breakfast each morning for a surcharge from its snack bar.

Does Heeton Concept Hotel - Luma Hammersmith allow pets to stay free of charge?

No, pets aren't allowed at Heeton Concept Hotel - Luma Hammersmith.

Are there connecting rooms at Heeton Concept Hotel - Luma Hammersmith?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Heeton Concept Hotel - Luma Hammersmith?

The closest major airport to Heeton Concept Hotel - Luma Hammersmith is Heathrow Airport (LHR), which is 12.7 mi away (30 minutes by car). Another top airport is London City Airport (LCY), which is located 14.7 mi away (76-minute drive).

Can I book a room with a balcony at Heeton Concept Hotel - Luma Hammersmith?

No, there aren't any guestrooms with balconies at Heeton Concept Hotel - Luma Hammersmith.

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 520 out of 1002 reviews
Rating 8 - Good. 295 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 37 out of 1002 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, amenities
Another great annual stay at Heeton Concept Hotel - Luma!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable for our 1-night stay. Great location for Tube and some nice restaurants nearby
Stayed 1 night in Feb 2026
Verified

8/10 Good

Krisztina

Liked: Cleanliness
Very helpful staff.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities
Comfortable beds, lovely staff and great location!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
Great stay. Room was very clean, shower nice and powerful and the bed very comfortable - we slept very well. Staff on the front desk were very welcoming too. We will definitely stay again.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Nice room and good price
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Noemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly & helpful staff at check in. Really good size room, spotless & so clean. All the amenities you need. Super location. Will definitely go back.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities
Clean room, comfy bed and really close to the Hammersmith Apollo. Great value for money
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities
Perfect location and friendly easy check in/out
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Lovely hotel - immaculately clean with friendly staff. Excellently located close to the Tube - the Hammersmith & Circle lines are closest to the Herton, with the District & Victoria lines just a few minutes on. The mattresses are quite firm but that seems to be the norm in hotel now.
Exterior of the Hotel
Bed next to the window.
Another bed in the room.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Gareth

Liked: Cleanliness, staff & service, amenities
The bed and pillows made for a comfortable stay. The room was clean and ther staff were very helpful.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, amenities
Lovely hotel and great location. Lovely staff
Stayed 1 night in Nov 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
The room was clean and decorated with balloons for my birthday! Thank you so much, we really enjoyed our stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities
Super clean, great location and brilliant service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
Great location. The bathroom is quite small but that’s fine
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Dec 2024
Verified

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the price!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities
This was probably the nicest hotel we have stayed in in London. Nice big bed, a sofa, coffee maker and even a small fridge
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Hanan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, great value for money
Stayed 1 night in Aug 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, amenities
The price, cleanliness and location were all superb. It was quiet in the streets nearby, yet close to great pubs and restaurants, as well as the tube. Only downside was layout of the toilet, meant privacy was more limited. Otherwise great stay!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Jocelyn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is near Hammersmith train station only 5 minutes walk. The room is spacious, staff were friendly and helpful. Would recommend…
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, conveniently located near transport and a great price. Will definitely stay here again.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Saliha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are great and polige and hammersmith is a really nice borough where you’re able to go everywhere by tube and you have nice restaurants, shops and cosy pubs. Next time I will visit the hotel again, I’ve been here for several times.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

stacey

Liked: Cleanliness, staff & service, amenities
Helpful staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Zaynab

Liked: Staff & service, property conditions & facilities, room comfort
Staff very friendly and good sound isolation
Stayed 1 night in Sep 2025

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