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Great St Helen Hotel

4.0 star property

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Photo gallery for Great St Helen Hotel

Double Lower Ground | In-room safe, desk, blackout drapes, iron/ironing board
Front of property
Business center
Economy Inside Double | Bathroom | Shower, free toiletries, towels
Reception

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
36 Great St. Helens, London, England, EC3A 6AP
  • Place, Financial District
    ‪1 min walk‬
  • Place, Liverpool Street
    ‪3 min walk‬
  • Place, The Gherkin
    ‪3 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪74 min drive‬

Room options

View all photos for City Double Room

City Double Room | In-room safe, desk, blackout drapes, iron/ironing board

City Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Inside Double

Economy Inside Double | In-room safe, desk, blackout drapes, iron/ironing board

Economy Inside Double

10.0 out of 10
Exceptional
(1 review)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Lower Ground

Double Lower Ground | In-room safe, desk, blackout drapes, iron/ironing board

Double Lower Ground

  • 135 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for City Double Room

In-room safe, desk, blackout drapes, iron/ironing board

City Double Room

  • Sleeps 2

View all photos for Economy Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Economy Double Room

  • Sleeps 2

View all photos for Lower Ground Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Lower Ground Double Room

  • Sleeps 2

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About the neighborhood

London

Located in London City Centre, Great St Helen Hotel is within a 5-minute walk of Liverpool Street and within 15 minutes of other popular attractions like London Bridge. The 18 rooms at this 4-star hotel include coffee makers, flat-screen TVs, and free tea bags/instant coffee.

What's nearby

  • Financial District - 1 min walk - 0.0 miles
  • Liverpool Street - 3 min walk - 0.2 miles
  • The Gherkin - 3 min walk - 0.2 miles
  • Sky Garden - 6 min walk - 0.4 miles
  • Tower of London - 11 min walk - 0.6 miles

Getting around

  • Liverpool Street Station - 5 min walk
  • Liverpool Street Underground Station - 5 min walk
  • London City Airport (LCY) - 33 min drive

Restaurants

  • ‪JOE & THE JUICE - ‬1 min walk
  • ‪Urban Baristas - ‬2 min walk
  • ‪Broadleaf - ‬2 min walk
  • ‪Black Sheep Coffee - ‬2 min walk
  • ‪Chapters - ‬1 min walk

About this property

Great St Helen Hotel

Great St Helen Hotel offers free WiFi in public areas and a business center. The 24-hour front desk has staff standing by to help with luggage storage and securing valuables.
Guests can expect free wired internet and flat-screen TVs with digital channels. Coffee makers, safes, and desks are also available.

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Apr 19 - Apr 20
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways

More

  • Comprehensive recycling policy
  • Double-glazed windows
  • Locally-owned and organized tours and activities
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 10:30 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Great St Helen Hotel Hotel
Great St Helen Hotel London
Great St Helen Hotel Hotel London

Frequently asked questions

Is a free cancellation option available at Great St Helen Hotel?

Great St Helen Hotel offers free cancellation on select room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Great St Helen Hotel?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Great St Helen Hotel on Apr 6, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Great St Helen Hotel?

This hotel is situated in London City Centre within a 10-minute walk of Liverpool Street and Sky Garden. You'll also find London Bridge and Tower of London less than a mile away.

Is parking available on site at Great St Helen Hotel?

No, there isn't parking available at the hotel.

Does Great St Helen Hotel have a casino on the premises?

No, Great St Helen Hotel doesn't have a casino.

Will I find an indoor pool at Great St Helen Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Great St Helen Hotel?

Amenities at this hotel that appeal to couples include free Internet access and a 24-hour front desk.

Are there hot tubs at Great St Helen Hotel?

No, this hotel doesn't have a spa tub.

Does Great St Helen Hotel have a restaurant that serves breakfast?

No, Great St Helen Hotel doesn't have a restaurant that serves breakfast.

Will Great St Helen Hotel allow pets to stay for free?

No, pets aren't allowed at Great St Helen Hotel.

Are there connecting rooms at Great St Helen Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Great St Helen Hotel?

The closest major airport to Great St Helen Hotel is London City Airport (LCY), which is 8.2 mi away (33 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 20.2 mi away (71-minute drive).

Are there rooms with balconies that I can book at Great St Helen Hotel?

No, there aren't any guestrooms with balconies at Great St Helen Hotel.

Great St Helen Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 39 out of 117 reviews
Rating 8 - Good. 33 out of 117 reviews
Rating 6 - Okay. 21 out of 117 reviews
Rating 4 - Poor. 16 out of 117 reviews
Rating 2 - Terrible. 8 out of 117 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Joseph

Liked: Cleanliness
Very nice basic, clean overnight accommodation.
Stayed 1 night in Jan 2026

2/10 Terrible

Nicholas

Disliked: Cleanliness, staff & service, amenities
AVOID THIS PLACE LIKE THE PLAGUE - I arrived at about 11pm, after a 5am start and no lunch, with some hot food I had just purchased. On arrival at my room the key card slot to make the lights work was not working. Two guys came down to try and fix it. This involved smashing it so hard the neighbours came out to complain and using double sided tape. Meanwhile I was sat in the room in complete darkness (no windows) as my food went cold. I asked if they could move me to another room but was told they were fully booked. This was a lie they had been told to tell me by someone they contact by phone (they thought I couldn’t understand the language). Given my increasing unhappiness they then agree to move me to another room. I asked how this was possible if they were fully booked. I was told that they would need to fix my room and put people who were coming later in there - another lie. In the second room the TV was not working. After another visit from the two guys, much replugging in of the TV and messing around they agreed the TV was broken. They then moved me to a 3rd room (despite being “fully booked”). The lights and TV worked, although this room was infested by flies. I resigned myself to the situation, threw away my now stone cold food and went to bed. Worst hotel experience in a long time.
Stayed 1 night in Dec 2025

4/10 Poor

Michael

Business traveler
Liked: Cleanliness, staff & service
Welcome to Japan. I never do such a small hotel room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, amenities
V good
Stayed 1 night in Nov 2025

10/10 Excellent

Catherine

Liked: Cleanliness, amenities, property conditions & facilities
Very central and polite staff.
Stayed 12 nights in Sep 2025

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

Steven

Stayed 1 night in Sep 2025

10/10 Excellent

Emma

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You are right next to the Horizon 22 front door! Less than 5 minute walk to the Liverpool st station. Great location, clean and comfortable facilities. Would recommend
Stayed 3 nights in Sep 2025

10/10 Excellent

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nazir

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good hotel for both London shopping and Wembley

Comfortable budget hotel for easy access to centre & Wembley. Water and snacks. Comfortable bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Aryan

Stayed 1 night in Aug 2025

10/10 Excellent

J

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just looking for a clean bed and bathroom for a quick overnight stay and the hotel provided just that.
Stayed 1 night in Jul 2025

10/10 Excellent

Nazir

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler

Good location but not at all luxury.

I didn’t love it to be honest.
Stayed 1 night in Jul 2025

4/10 Poor

Shaun

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was rude, the room was small, the furniture was damaged.
Stayed 1 night in Jun 2025

6/10 Okay

Rodrigo

Business traveler
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Very small room and very uncomfortable bed and pillows. For the price paid the value isn’t there.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Good room, no facilities at all but it's location is such that it does not really matter, plus it states that on booking.
Stayed 1 night in Apr 2025

6/10 Okay

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

vijay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
rolms are vewry cramp and there is NO breakfast ... great if you jsut need a room .. facilites in the room are good.. over all good room but just a bit cramped all round..
Stayed 1 night in Mar 2025

10/10 Excellent

Roger, Longview

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms a bit small but all was excellent. Quiet and clean.
Stayed 2 nights in Mar 2025

10/10 Excellent

Damien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Tristan

Stayed 1 night in Feb 2025

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have stayed previously

I didn't stay
Stayed 1 night in Feb 2025

8/10 Good

Jonathan

Stayed 1 night in Jan 2025