Ember Locke Kensington

4.0 star property

Choose dates to view prices

Photo gallery for Ember Locke Kensington

Bar (on property)
Property entrance
Family Room | Property amenity
Garden
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
202-220 Cromwell Road, London, England, SW5 0SW
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Bupa Cromwell Hospital
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬

Room options

Locke Room

9.6 out of 10
Exceptional
(26 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

City Studio

9.4 out of 10
Exceptional
(107 reviews)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Locke Studio

9.2 out of 10
Wonderful
(22 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Locke Studio - Accessible

8.6 out of 10
Excellent
(9 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Ember Suite

9.8 out of 10
Exceptional
(8 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Duplex Suite

9.2 out of 10
Wonderful
(14 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Family Room

9.0 out of 10
Wonderful
(8 reviews)
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

City Studio - Garden View

9.0 out of 10
Wonderful
(6 reviews)
  • Garden view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Locke Room

  • Sleeps 2

Deluxe Suite

  • Sleeps 2

Family Room

  • Sleeps 4

Ember Suite

  • Sleeps 3

City Studio

  • Sleeps 2

Locke Studio

  • Sleeps 2

Locke Studio - Accessible

  • Sleeps 2

City Studio - Garden View

  • Sleeps 2

You may also like

About the neighborhood

London

Located in London City Centre within a short walk of Kensington High Street, Ember Locke Kensington is within a mile (2 km) of other popular sights such as Natural History Museum. Each of the 121 rooms at this 4-star hotel includes a coffee maker, a Smart TV, and a TV.

What's nearby

  • Cromwell Road - 1 min walk - 0.0 miles
  • Bupa Cromwell Hospital - 1 min walk - 0.1 miles
  • Kensington High Street - 8 min walk - 0.4 miles
  • Holland Park - 8 min walk - 0.5 miles
  • Kensington Gardens - 13 min walk - 0.7 miles

Getting around

  • Earl's Court Station - 6 min walk
  • West Brompton Station - 14 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Earls Court Tavern - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Devonshire Arms - ‬5 min walk
  • ‪KFC - ‬4 min walk
  • ‪Jollibee - ‬3 min walk

About this property

Ember Locke Kensington

Guests staying at Ember Locke Kensington enjoy free WiFi in public areas, laundry facilities, and a garden. Self parking is offered for GBP 40 per night. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. This smoke-free hotel also has a banquet hall.
Guests can expect to find 42-inch Smart TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and ironing boards are also standard. Weekly housekeeping is available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 40 per night)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: GBP 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • EVE
  • EVE

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (weekly)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (46 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets
  • Dogs only
  • 1 total (66 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 18 per person
  • Self parking fee: GBP 40 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Check-in: 4:00 PM—-2:00 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

Property is also known as

Ember Locke
Ember Locke Kensington Hotel
Ember Locke Kensington London
Ember Locke Kensington Hotel London

Frequently asked questions

Is free cancellation available at Ember Locke Kensington?

Ember Locke Kensington offers free cancellation on certain room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Ember Locke Kensington?

As of Apr 1, 2026, prices found for a 1-night stay for 2 adults at Ember Locke Kensington on Apr 12, 2026 start from $131, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Ember Locke Kensington?

This hotel is situated in London City Centre within a short 9-minute walk of Kensington High Street and also 15 minutes on foot from Natural History Museum. You'll also find Hyde Park and Buckingham Palace within a short drive.

Is there parking available at Ember Locke Kensington?

Yes, parking is offered for GBP 40 per night.

Does Ember Locke Kensington include a casino?

No, Ember Locke Kensington doesn't have a casino.

Will I find an indoor pool at Ember Locke Kensington?

No, there is no indoor pool at this hotel.

Is Ember Locke Kensington a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a smart TV as well as a bar and a restaurant.

Does Ember Locke Kensington have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ember Locke Kensington feature a restaurant that includes a breakfast menu?

Yes, Ember Locke Kensington serves a cooked-to-order breakfast for a surcharge each morning at EVE.

Will Ember Locke Kensington allow pets to stay for free?

Although dogs can't stay for free, they are welcome at Ember Locke Kensington.

Are there connecting rooms at Ember Locke Kensington?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Ember Locke Kensington?

The closest major airport to Ember Locke Kensington is London City Airport (LCY), which is 13.1 mi away (62 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 13.8 mi away (31-minute drive).

Can I book a room with a balcony at Ember Locke Kensington?

No, there aren't any guestrooms with balconies at Ember Locke Kensington.

Ember Locke Kensington Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 868 out of 1232 reviews
Rating 8 - Good. 225 out of 1232 reviews
Rating 6 - Okay. 87 out of 1232 reviews
Rating 4 - Poor. 28 out of 1232 reviews
Rating 2 - Terrible. 24 out of 1232 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities
The room was incredible and the staff were all amazing! We had a great experience staying here.
Stayed 1 night in Dec 2025

10/10 Excellent

Freya

Stayed 1 night in Dec 2025

8/10 Good

Carl

Liked: Cleanliness, staff & service
Clean room, friendly welcome
Stayed 1 night in Dec 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t have it
Stayed 7 nights in Dec 2025

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing, so helpful. Everything was wonderful. Shout out to Bea.
Stayed 6 nights in Dec 2025

6/10 Okay

Maureen

Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, personalized service, great location.
Stayed 2 nights in Dec 2025

4/10 Poor

Sam

Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

4/10 Poor

Tasha

Business traveler
Disliked: Cleanliness
I had such high hopes but the room was really dirty for a supposed 4 star hotel
Stayed 1 night in Dec 2025

6/10 Okay

Griffin

Stayed 3 nights in Dec 2025

2/10 Terrible

Aljohara

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This was my second time staying here for a week at a time. The first time was great, but it has gone down significantly. The staff was consistently rude throughout. They put me in an accessible basement room even though I did not need an accessible room. I asked if there was anything that wasn’t below ground and dark. They just kept insisting it wasn’t dark and you know what, they were wrong. The coffee hadn’t been replenished, there was no blow dryer and when I asked for one it took them over 24 hours to provide one. The room wasn’t cleaned properly and dust had accumulated in the swivel mirror. The bathroom was unclean. They made a big deal about scheduling a “weekly clean” and gave us a 9-6pm window. We left and came back at 6 to a room that hadn’t been cleaned, when I raised the issue they said there had been a miscommunication with the cleaning staff and they had gone home for the day. And finally, they locked us out of the room an hour before check out. They said the card was reactivated, it wasn’t, I kept having to go up and down the elevator because they could not seem to activate the key. Finally, a staff member had to come and open the door herself. Absurd, very disappointing, and honestly the whole thing was a bother. Stay somewhere else.
Stayed 7 nights in Dec 2025

10/10 Excellent

Kasey

Business traveler
Liked: Cleanliness
Perfect little apartment style room comfortable for a 2 night stay. Loved having a mini fridge, and cooking nook. Table was great to work from. No housekeeping so keep that in mind. Quick walk to Earls Court station, and Kensington High street. Friendly staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Duarte

Stayed 3 nights in Sep 2025

2/10 Terrible

Poppy

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff really helpful and friendly. Very comfortable and homely feel. Quirky Great food. Well priced. No daily room service is fine.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jade

Stayed 2 nights in Nov 2025

6/10 Okay

Bailey

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
My friend & I stayed at Ember Locke for a visit during Christmas time. The hotel was aesthetic with a nice bar on the main floor. However, there were steps leading up to the main entrance, with two big luggage’s was extremely difficult to get up. When we got our hotel keys, our room was off of the main entrance on the ground floor. The hotel had multiple events going on through out the weekend which felt unsafe. The room was also not clean. We found an old badge and pistachios shells on the floor. Housekeeping did not come around and to get new towels you had to go to the front desk. Temperature was not room controlled, extremely hot and had to be shut off. Our tv also was not working. Disappointing stay as the pictures and potential is there but overall experience was not great.
Stayed 4 nights in Dec 2025

10/10 Excellent

Michael

Stayed 3 nights in Dec 2025

10/10 Excellent

Jia

Stayed 7 nights in Dec 2025

6/10 Okay

Mark

Liked: Cleanliness, staff & service, amenities
Yes, but there were no instructions as to how to use the stove, AC/ Heat in he room. We also thought the orange color scheme including the ceiling was oppressive. The hotel was also quite noisy.
Stayed 5 nights in Dec 2025

10/10 Excellent

Dimitrios

Liked: Cleanliness, property conditions & facilities
Just great all round
Stayed 2 nights in Dec 2025

6/10 Okay

Melanie

Liked: Staff & service
Dusty room, unable to individually control temp of room which (in Dec) ended up being far too warm at times. Did not feel comfortable opening the window to cool it down since it was in the first floor. Was offered a dust-covered fan which did help some. The toilets in the rooms struggled to flush so toilet paper would stay in the bowl. On the plus side, the towels were soft and fluffy. The shower had great water pressure. There is no manual on how to operate the washer/dryer or microwave. I did manage to figure both out thankfully. I didn’t watch any television since it was located downstairs versus the more logical location of in the bedroom.
Stayed 7 nights in Dec 2025

6/10 Okay

Ryan

Stayed 8 nights in Nov 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff were excellent, professional and very courteous!!
Stayed 5 nights in Dec 2025