Ellen Kensington

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Ellen Kensington

Front of property
Suite (Coronation) | Minibar, in-room safe, individually furnished, desk
Restaurant
Bar (on property)
Minibar, in-room safe, individually furnished, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Explore the area

View in a map
18-26 Barkston Gardens, London, England, SW5 0EN
  • Place, Cromwell Road
    ‪4 min walk‬
  • Place, Kensington High Street
    ‪12 min walk‬
  • Place, Stamford Bridge Stadium
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪48 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Compact Double

9.0 out of 10
Wonderful
(4 reviews)
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Compact Single

  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

Continental Suite

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Crown Suite

  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Suite (Coronation)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Room, Terrace

10.0 out of 10
Exceptional
(1 review)
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Room

9.0 out of 10
Wonderful
(2 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Deluxe

9.0 out of 10
Wonderful
(2 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in London City Centre within a short walk of Kensington High Street, Ellen Kensington is within a mile (2 km) of other popular sights such as Natural History Museum. This 105-room, 4-star hotel has conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Cromwell Road - 4 min walk - 0.3 miles
  • Kensington High Street - 12 min walk - 0.7 miles
  • Stamford Bridge Stadium - 14 min walk - 0.8 miles
  • Natural History Museum - 16 min walk - 0.9 miles
  • Hyde Park - 6 min drive - 1.5 miles

Getting around

  • Earl's Court Station - 5 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 31 min drive

Restaurants

  • ‪Paul - ‬2 min walk
  • ‪Pret a Manger - ‬3 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Cast Iron Bar & Grill - ‬4 min walk
  • ‪The Blackbird, Earl's Court - ‬2 min walk

About this property

Ellen Kensington

At Ellen Kensington, guests have access to free WiFi in public areas, a terrace, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and luggage storage.
50-inch TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers, bathrobes, and slippers. Minibars, coffee makers, and safes are also available.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: GBP 25 for adults and GBP 25 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Elevator (28 inch wide door)
  • Thin carpet in room

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Renovated guestrooms - June 2024
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 50
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 150

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50 per pet, per night, plus a one-time cleaning fee of GBP 50
  • Dogs only
  • 1 total (26 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 70 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 25 for adults and GBP 25 for children
  • Pet fee: GBP 50 per pet, per night plus GBP 50 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 150 (subject to availability)
  • Rollaway bed fee: GBP 70 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and window guards.

Property is also known as

Best Western Burns
Best Western Burns Hotel
Best Western Burns Hotel London
Best Western Burns London
Best Western Hotel Burns
Burns Best Western
Burns Hotel
Burns Hotel Best Western
Hotel Best Western Burns
Hotel Burns
Best Western Burns Hotel London, England
Best Western Burns Hotel Kensington
Best Western Burns Kensington
BEST WESTERN Burns Hotel Kensington London, England
Ellen Kensington Hotel
Ellen Kensington London
Ellen Kensington Hotel London
Best Western Burns Hotel Kensington

Frequently asked questions

What can I see around Ellen Kensington?

This hotel is situated in London City Centre within a short 15-minute walk of Kensington High Street and also 16 minutes on foot from Natural History Museum. You'll also find Hyde Park and Marble Arch within a short drive.

How much does it cost to stay at Ellen Kensington?

As of Apr 5, 2026, prices found for a 1-night stay for 2 adults at Ellen Kensington on Apr 6, 2026 start from $197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Ellen Kensington?

No, there isn't parking available at the hotel.

Does Ellen Kensington include a casino at the property?

No, Ellen Kensington doesn't have a casino.

Will I find an indoor pool at Ellen Kensington?

No, there is no indoor pool at this hotel.

Is Ellen Kensington a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, bathrobes, and slippers.

Does Ellen Kensington have a hot tub?

No, there isn't a spa tub at this hotel.

Does Ellen Kensington feature a restaurant that includes a breakfast menu?

Yes, Ellen Kensington serves buffet breakfast each morning for a surcharge from its restaurant.

Will Ellen Kensington allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Ellen Kensington for a fee of GBP 50 per pet, per night.

Does Ellen Kensington have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Ellen Kensington?

The closest major airport to Ellen Kensington is London City Airport (LCY), which is 13.1 mi away (62 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 13.9 mi away (31-minute drive).

Are there rooms with balconies that I can book at Ellen Kensington?

Yes, some guestrooms at this hotel offer either a furnished patio or a balcony where guests can enjoy park or garden views.

Ellen Kensington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 106 out of 195 reviews
Rating 8 - Good. 44 out of 195 reviews
Rating 6 - Okay. 28 out of 195 reviews
Rating 4 - Poor. 13 out of 195 reviews
Rating 2 - Terrible. 4 out of 195 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Megan

Stayed 6 nights in Dec 2025

10/10 Excellent

Louis

Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Traveled with family
Liked: Cleanliness, staff & service, amenities
fantastic location, spotless hotel and great service
Stayed 2 nights in Dec 2025

6/10 Okay

Ray

Liked: Cleanliness, staff & service, amenities
I understood that the room was described as 'compact' when I booked. However, I was shocked how tiny it was! It was a tight squeeze to walk around the bed!
Stayed 1 night in Dec 2025

8/10 Good

Rosanna

Stayed 4 nights in Dec 2025

6/10 Okay

Kathy

Traveled with partner
Liked: Cleanliness, staff & service
The room was quiet but needs to be updated . The bedsheets were clean, the TV worked, the bathrooms were terribly small. The barn door to the bathroom did not work properly and it was right across from our bed. The front desk staff was helpful. The housekeeping service was okay. It took 30-45 mins for an iron and a bottle of water. The lobby was beautiful. If they renovated the rooms like the lobby, I would come back.
Stayed 6 nights in Nov 2025

10/10 Excellent

Neil Thomas

Liked: Cleanliness, property conditions & facilities
Very clean room and hotel. Excellent breakfast.
Stayed 3 nights in Dec 2025

10/10 Excellent

Warren, Miami

Stayed 1 night in Nov 2025

10/10 Excellent

cristin

Liked: Cleanliness, amenities, property conditions & facilities
Spotless courteous staff
Stayed 1 night in Dec 2025

10/10 Excellent

Richard, Port Hope

Traveled with partner
Liked: Cleanliness, amenities
The hotel was a lovely surprise. Centrally located and close to tube stations, we found it a perfect base for our London adventure. The room, though small, was well appointed and very well maintained. The breakfast was great with lots of options. The dinners were also good quality and well priced. The staff were always helpful and attentive.
Stayed 10 nights in Nov 2025

6/10 Okay

C

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was very small, TV didn't work initially but this was quickly sorted. Wet room concept is quite good but everything in the bathroom gets soaked so it is difficult to use the toilet. 'Influencers' are annoying at breakfast and the service charge when ordering at the bar is an annoyance as you don't know the price you are actually paying. Staff are really friendly and helpful
Stayed 4 nights in Dec 2025

4/10 Poor

Vanessa

Unfortunately this was a very disappointing stay. After travelling 24 + hrs we checked in 10pm. Front desk team sent us to a twin room in the basement, when we pointed out we spent a lot of time researching the hotel and rooms and booking a ‘deluxe
Stayed 3 nights in Nov 2025

4/10 Poor

Suzanne

Stayed 2 nights in Nov 2025

10/10 Excellent

George

Stayed 4 nights in Nov 2025

10/10 Excellent

George

Everything was great.
Stayed 7 nights in Nov 2025

8/10 Good

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice.
Stayed 2 nights in Nov 2025

6/10 Okay

Mohammed

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Room allocated was not the one booked. Bed was not queen size as advertised. Felt like a double. No bedside table until requested. Had to request a kettle. Lights can't be controlled from the bed. No bedside lamps. Basement room with no views. Breakfast was basic.
Stayed 1 night in Nov 2025

8/10 Good

Maurya

Traveled with partner
Liked: Cleanliness
Location excellent, staff very helpful and courteous. Hotel very clean and facilities great for a short stay. Our only suggestion would be ditch the useless coffee machines and invest in a kettle for the rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Alexandre

Stayed 4 nights in Nov 2025

10/10 Excellent

A R

Liked: Cleanliness, staff & service, amenities
Friendly staff - the compact room was compact but very comfortable - great breakfast as well
Stayed 1 night in Nov 2025

10/10 Excellent

Aaron

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel in nice neighborhood very close to tube station with multiple lines. Beautifully appointed room with very comfortable bed. Bathroom was new with good shower, heated towel rack. Great stay.
Stayed 4 nights in Nov 2025

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Leah

Liked: Cleanliness, amenities
Great place and location
Stayed 1 night in Nov 2025

10/10 Excellent

Angela

Stayed 1 night in Nov 2025