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InterContinental Lisbon

5.0 out of 5.0

Recent guest reviews

Intercontinental Lisbon was excellent, it ticked all the boxes. Club lounge was exceptional. Great location. And the breakfast was very good on the second floor. The room itself was surprisingly roomy, and the amenities in the bathroom were great. Just what you are looking for when travelling from country to country.

We stayed here as a family for a weekend having driven up from the Algarve. It was only about 10mins drive off the motorway from the south so that was a plus and we found it easily. They valet parked our car at a cost of 16 Euros per day Location is ok but it's not right in the centre so not on the tram routes and you will need to walk or take taxis ( which are cheap) to get to the sights Bedroom was lovely with such comfortable beds and great pillows👍 The bathroom also good with high quality toiletries, robes, slippers, large soft towels etc and a magnifying mirror which is key for a lady's make up😊 The issue for us was the quality of the breakfast, service of drinks was attentive but the place was busy and akin to a cattle market Then the food quality was not great at 18 Euros each. The hot food was cold eg tomatoes and eggs and they didn't use burners to keep it hot( only hot water which clearly wasn't sufficient) Fruit was only melon and citrus fruits and no red fruits e.g. Strawberries or raspberries Yoghurt was poor quality in high street pots with no quality Greek or natural yoghurt available Pastries mediocre given we are in a capital city renown for its pastries They really need to review breakfast 🙁 Finishing on a more positive note, try the cakes and patisserie in the foyer in the afternoon, we had the "cheesy cheesecake" with passionfruit, and raspberry macaroons. Both were divine with a pot of tea and the lady's who served us were fantastic 👍

We recently spent 5 nights at the Intercontinental Lisbon. Located slightly outside the centre but very near the Marque de Pombal Metro, the hotel is really lovely, our room was spotlessly clean, very spacious and extremely comfortable. The pillows deserve a special mention! Bathroom was spacious and very well fitted out, shower was very powerful. Breakfast was busy each morning but food was lovely and so many choices!! We enjoyed every moment of our stay but what made our stay so memorable were the staff, from check in, concierge, breakfast staff, bar staff,we could not fault them. Extremely friendly, helpful and cheerful. They could not do enough for us and are a credit to the hotel. Lisbon is a fantastic city and when we return we will definitely stay at the Intercontinental again.

We stayed for two nights in June prior to a cruise. We typically love boutique properties and tend to avoid large hotels like this, but I knew that, in the summertime especially, there could be problems in the smaller properties with air conditioning. And, from talking to others on the cruise that stayed in the trendy Baixa area, we made the right choice. We had no problem getting down to Baixa from this hotel, and our room was quiet and well maintained and the air conditioning worked great! We were in a two-story executive suite with 1.5 baths. Plenty of room. Since we were in a suite, we also enjoyed happy hour every day and breakfast in the morning. These were both well done - lots of food pleasantly prepared. We also ate in the Akla restaurant and found it quite good. I wanted something not on the menu and they were happy to prepare it for me. Yes, there are lots of tourists in this hotel because it is large enough to house pre-cruisers, airline flight crews, etc. But, that didn't hamper our experience or diminish the service we received. Check in was fast and efficient. There is an ATM two blocks up. We were very pleased with our stay. Can't think of any negatives.

I checked in the hotel on the 10th This Month at around 3;15 the gentleman at the Reception was Nice , up to standard BUT THE REST of my time there were Horrible !! First , when we wanted to book dinner at the hotel 's Rest., the staff , Pedro , was Not kind and impolite and told us in a Not nice way that they could not give us table earlier as they Have a Guest GROUP to serve , we Begged him that we have oly 2 persons ..... but then ...... answer was still NO !! 2- when we wanted to ask Info., about a Nice Rest., nearby hotel or not far away , the CONCIERGE around 50ish --60 years old tole us in an arrogant way that he was not sure and not Helpful at all !! 3-i called the reception in the evening around 22:00 b4 we slept to Request for a Morning Call at 08:10 the next morning & Kept reminding him ( 4-5 times ) and repeated the TIME to him as well that it was VERY VERY IMPORTANT for us as we Have to check out that morning and Heading to Airport .BUT I did NOT receive Any morning call that morning ( Lucky that I have set my own Alarm Clock ) otherwise we could not wake up in time !! 4- then we Called 10 mins b4 for a Taxi as we were informed the nite b4 BUT still No Taxi arrived On Time 5- I called 3 times to request a Porter to help us to bring down 5 pieces of luagguage BUT we have to kept cALLING AND AGAIN THE mR. pORTER WAS NOT FRIENDLY AT ALL !!!! I ALWAYS HAVE A HIGH OPINION ABOUT iNTER-cON HOTEL , LIKE THE ONE IN Barcelona AND hONG KONG !! bUT THIS ONE GAVE ME AN IMAGE THAT THE HOTEL'S STAFFS ARE OLD AND ARROGANT AND POOR SERVICES !!!!!

This is a good hotel, with good views, nice rooms, reasonable service. However, I found the place bursting with tourists. Lifts can be packed at peak times. There is adequate parking in the basement, and a park in front of the hotel if you fancy a walk.

Very central location within walking distance of all Lisbon attractions; the hotel is also 2 blocks from the hop on-hop off terminal. Good gym amenities. Excellent breakfast selections. Non smoking. Friendly staff

We stayed here for a three night break. The hotel is in a good location with views over a park. The welcome we received was really good and the reception staff were friendly and gave us lots of information on the city. Our room was very spacious and comfortable with a large bed and nice bathroom. As IHG members we received fresh fruit and water which was replenished daily. We had breakfast here every day and the choice was excellent with many cold and hot dishes available. The overriding fact for me was how good and friendly the staff were from the reception staff, club lounge, dining room, cleaning and concierge staff. All were excellent and couldn't do enough for us. All in all we had a great time in this lovely city and would use this hotel again if we return.

This hotel is in a great location, with great views, and wonderful amenities. The price is reasonable, and well worth it. We had two rooms and both were clean and modern, with good views of the park. The breakfast wasn't the best, but was OK, the service in the hotel was great with a friendly staff.

Stayed here for two nights before embarking on a Douro River cruise. We had a great room with a fabulous view of the city. Rooms are spacious, beds are very comfortable, and bathrooms are modern and clean. The tour group we were with did a downtown city tour in the area, ending at the waterfront on the Tagus River inlet. We actually walked back to the hotel, which is uphill. Tuk-tuks are a great open-air mode of transportation through the narrow streets to get around. The hotel has a fabulous buffet breakfast, and we enjoyed dinner in the Akla Restaurant, which serves generous- sized tapas.

Rua Castilho, 149 Lisbon

Hotel highlights

  • Close to Gulbenkian Museum
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Avenidas Novas within a mile (2 km) of Gulbenkian Museum, InterContinental Lisbon is within 2 miles (3 km) of other popular sights such as Rossio Square. This 331-room, 5-star hotel has conveniences like free in-room WiFi, a fitness center, and a 24-hour business center. It's in central Lisbon and also close to Castle of Sao Jorge and Santa Justa Elevator.


This hotel serves as home to a bar, along with a restaurant that specializes in Portuguese cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


The 331 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and safes. 23-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer free toiletries, bathrobes, slippers, and bidets. Phones and desks are also standard.

Property features

InterContinental Lisbon features a fitness center, free WiFi in public areas, and 17 meeting rooms. Valet parking is available for EUR 16.50 per day. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include conference space, a 24-hour business center, and express check-in.

Room options

Executive Room

Full 1 | Sleeps 3

Club Room

Full 1 | Sleeps 3

Deluxe Room, Park View

Full 1 | Sleeps 3

Executive Suite

Full 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

91% of guests recommend this hotel

Total of 1187 reviews