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Recent guest reviews

The hotel property had decent staff that were helpful. The location was right in the center.

Nicest hotel I’ve ever stayed in. Loved the bathrobes, the well-equipped kitchen and especially the herbal tea!

I loved that for our family of 5, we could get a suite and be all together but still have some privacy.

nice clean and roomy hotel. There's also free sauna, but requires front desk to prep it 20 min before hand.

All hotel staff spoke English and were very courteous with regards to all requests including recommendations for dining nearby and calling for airport shuttle. During our stay the amenities used included the restaurant, hotel bar, sauna, iron/ironing board and rooftop terrace all of which were top notch. Hotel is in a great location too. Metro station is around the corner as was an ATM. Highly recommend staying at the Marques de Pombal.

Nice boutique hotel with good location. Tasteful design

Hotel staff would not honor my Orbitz VIP amenity of 10% off food and drinks. Even after I showed them my email stating that it was confirmed by the hotel directly, all I was told was, "Sorry, but you'll have to take this matter up with Orbitz. In order to get the 10% discount off food and drinks, you need to make your reservation directly with us and not Orbitz." When I got home I contacted Orbitz regarding the matter and all I was told that they were sorry, but VIP amenities are subject to availability. Huh? Subject to availability? How can a 10% discount not be available? At that point I gave up. Even though the hotel was nice, I do not appreciate the way this matter was handled by the hotel and I would not stay there again.

The staff was really helpful and the hotel was a very pleasant stay.

Short trip in Lisbon but this hotel was just amazing, nice, clean great location and the staff is professional and nice. Just love it and I will be back.

Everything great in small hotel. Did not eat there. Lots good restaurants nearby including cfes for breakfast

Rua Duque de Palmela,32 Lisbon

Hotel highlights

  • Walking distance to Marquis of Pombal Square and Botanical Garden
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Lisbon City Center, PortoBay Marquês is adjacent to Marquis of Pombal Square and within a 15-minute walk of popular sights like Botanical Garden. This 72-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

For your convenience, a buffet breakfast is served for a fee on weekdays from 7:00 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM. Savor a meal from the comfort of your room with room service, or grab a bite to eat at the onsite restaurant.


Rooms

All 72 soundproofed rooms feature minibars, coffee makers, and laptop-compatible safes. TVs come with satellite channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Desks are also included.


Property features

At PortoBay Marquês, guests enjoy features like an outdoor pool, a fitness center, and a sauna. The front desk has multilingual staff that can help with dry cleaning/laundry and concierge services. Additional amenities include a rooftop terrace, free WiFi in public areas, and a terrace.

Room options

Standard Room (Single Use)

1 Twin Bed | Sleeps 1

Family Room, 2 Bedrooms

1 Queen Bed and 2 Twin Beds | Sleeps 4

Standard Room

1 Queen Bed | Sleeps 2

Classic Room

1 Queen Bed | Sleeps 2

Guest reviews for PortoBay Marquês

Everyone (10) Family (2)
3
Everyone

The hotel property had decent staff that were helpful. The location was right in the center.

By on Jul 17, 2019

Review comment responded on Jul 17, 2019

Dear Guest, Thank you for taking the time to share with us your experience at PortoBay Marquês. I appreciate your kind words regarding the team’s and Hotel location, we are indeed located in a quite central area. I hope to get the chance to welcome you again on your next visit to Lisbon, Kindest regards,

5
Everyone

By on Apr 16, 2019

Review comment responded on May 7, 2019

Dear Guest, I would like to thank you for sharing your experience at the PortoBay Marquês. We look forward to seeing you in a PortoBay Hotel. Regards,

5
Family

Nicest hotel I’ve ever stayed in. Loved the bathrobes, the well-equipped kitchen and especially the herbal tea!

By on Mar 29, 2019

Review comment responded on May 14, 2019

Dear Guest, I would like to thank you for taking the time to give us your feedback regarding your stay in PortoBay Marquês. I hope to get the chance to welcome you again in your next visit to Lisbon, Best regards,

5
Family

I loved that for our family of 5, we could get a suite and be all together but still have some privacy.

By on Feb 18, 2019

5
Everyone

nice clean and roomy hotel. There's also free sauna, but requires front desk to prep it 20 min before hand.

By on Dec 12, 2018

5
Everyone

All hotel staff spoke English and were very courteous with regards to all requests including recommendations for dining nearby and calling for airport shuttle. During our stay the amenities used included the restaurant, hotel bar, sauna, iron/ironing board and rooftop terrace all of which were top notch. Hotel is in a great location too. Metro station is around the corner as was an ATM. Highly recommend staying at the Marques de Pombal.

By , from Virginia on Nov 19, 2018

3
Everyone

By on Oct 22, 2018

5
Everyone

Nice boutique hotel with good location. Tasteful design

By on Sep 12, 2018

Review comment responded on Sep 25, 2018

Dear Guest, Thank you for sharing your experience with us. I am happy you have enjoyed the location and the design of the hotel. Hope to see you again at one of our PortoBay group hotels. Best regards,

1

sketchy

Everyone

Hotel staff would not honor my Orbitz VIP amenity of 10% off food and drinks. Even after I showed them my email stating that it was confirmed by the hotel directly, all I was told was, "Sorry, but you'll have to take this matter up with Orbitz. In order to get the 10% discount off food and drinks, you need to make your reservation directly with us and not Orbitz." When I got home I contacted Orbitz regarding the matter and all I was told that they were sorry, but VIP amenities are subject to availability. Huh? Subject to availability? How can a 10% discount not be available? At that point I gave up. Even though the hotel was nice, I do not appreciate the way this matter was handled by the hotel and I would not stay there again.

By , from USA on Mar 17, 2018

Review comment responded on Aug 28, 2018

Dear Guest, Thank you for taking the time to write a review. I am really sorry to read that we did not meet your expectations during your stay with us. On check-out day, the hotel bill did not register any food and beverage consumes reason why no discounts were applied. Later we received the information of a dinner bill paid directly at the restaurant. Unfortunately, upon check-out we were no longer able to apply the discount. However, I hope that you will allow us to regain your confidence and welcome you again in any hotel of the PortoBay group. Regards,

5

great hotel in quiet area of lisbon

Everyone

The staff was really helpful and the hotel was a very pleasant stay.

By , from Boston on Dec 11, 2017

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