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Once Upon Lisboa

3.5 star property

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Photo gallery for Once Upon Lisboa

Free daily continental breakfast
Front of property
Double or Twin Room (Deluxe Premium) | Interior detail
Superior Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board
Reception

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
5 Rua de São Julião, Lisbon, 1100-150
  • Place, Lisbon Cathedral
    ‪2 min walk‬
  • Place, Commerce Square
    ‪2 min walk‬
  • Place, Rossio Square
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Double or Twin Room

  • City view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Double or Twin Room

Premium Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Premium Double or Twin Room

  • City view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Double or Twin Room

  • City view
  • 366 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Double or Twin Room (Deluxe Premium)

Double or Twin Room (Deluxe Premium) | Interior detail

Double or Twin Room (Deluxe Premium)

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Suite

Suite | Living area | 42-inch Smart TV with cable channels

Suite

  • City view
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Lisbon

Located in Lisbon City Center, Once Upon Lisboa is within a 5-minute walk of Commerce Square and within 15 minutes of other popular attractions like Rossio Square. This 17-room, 3.5-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi.

What's nearby

  • Lisbon Cathedral - 2 min walk - 0.1 miles
  • Commerce Square - 2 min walk - 0.1 miles
  • Castle of São Jorge - 5 min walk - 0.3 miles
  • Rossio Square - 7 min walk - 0.4 miles
  • Santa Justa Elevator - 7 min walk - 0.4 miles

Getting around

  • Igreja Sta. Maria Madalena Stop - 1 min walk
  • Rossio Station - 12 min walk
  • Humberto Delgado Airport (LIS) - 27 min drive

Restaurants

  • ‪Potato Project - ‬1 min walk
  • ‪Dear Breakfast - ‬1 min walk
  • ‪Garrafeira Nacional - ‬2 min walk
  • ‪Hygge Kaffe Baixa - ‬1 min walk
  • ‪Italian Republic - ‬2 min walk

About this property

Once Upon Lisboa

At Once Upon Lisboa, guests have access to a communal living room. Front-desk staff can assist with luggage storage, concierge services, and dry cleaning/laundry.
Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Bathrooms offer hair dryers and slippers. Espresso makers, safes, and phones are other standard amenities.

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Front of property
1904 Benfica Hotel FLH Hotels
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  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
10.0 out of 10, Exceptional, 41 reviews
$190 nightly
The price is $211
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Accessibility

  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.
Property Registration Number 9174

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

What's there to do near Once Upon Lisboa?

This hotel is situated in Lisbon City Center, just steps from Commerce Square, and within a 10-minute walk of Rossio Square and Santa Justa Elevator. You'll also find Avenida da Liberdade and Castle of São Jorge less than a mile away.

How much does it cost to stay at Once Upon Lisboa?

As of May 2, 2026, prices found for a 1-night stay for 2 adults at Once Upon Lisboa on Jun 1, 2026 start from $275, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Once Upon Lisboa?

No, this hotel doesn't offer parking.

Does Once Upon Lisboa have a casino on the premises?

No, Once Upon Lisboa doesn't have a casino.

Is there an indoor pool at Once Upon Lisboa?

No, there is no indoor pool at this hotel.

Is Once Upon Lisboa good for couples?

Amenities that appeal to couples at this hotel include an espresso maker, a smart TV, and turndown service.

Does Once Upon Lisboa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Once Upon Lisboa have a restaurant with a breakfast menu?

Yes, Once Upon Lisboa serves free continental breakfast each morning from its cafe.

Will Once Upon Lisboa allow pets to stay free of charge?

No, pets aren't allowed at Once Upon Lisboa.

Does Once Upon Lisboa have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Once Upon Lisboa?

The closest major airport to Once Upon Lisboa is Humberto Delgado Airport (LIS), which is 5.9 mi away (27 minutes by car). Another top airport is Cascais (CAT), which is located 13.9 mi away (34-minute drive).

Can I book a room with a balcony at Once Upon Lisboa?

No, you won't find guestrooms with balconies at Once Upon Lisboa.

Once Upon Lisboa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 5 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Staff were friendly and helpful. Breakfast was included and was delicious. We were there on new year's eve and the staff gave us a bottle of champagne to celebrate
Stayed 1 night in Dec 2025

10/10 Excellent

James

Stayed 1 night in Nov 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel

Very clean hotel. Excellent staff and great location. Elevator inoperable!
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. This property is exactly where you want to be om the Alfama. Great value. Great hotel, everything brand new. They are building a breakfast/bakery on site.
Stayed 3 nights in Sep 2025

10/10 Excellent

NATHALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia no Once Upon Lisboa foi incrível. Deixo muitos elogios a toda staff do hotel. Chegamos um pouco antes do nosso check-in e o recepcionista Pedro já liberou o nosso quarto. A estrutura é nova e de ótima localização. Eu e minha noiva não vemos a hora de voltar a Lisboa para ficarmos no Once novamente.
Stayed 2 nights in Oct 2025