10/10 Excellent
Joel
Jan 2, 2026
Liked: Cleanliness, staff & service, amenities
Joel
Stayed 1 night in Dec 2025
Once Upon Lisboa
3.5 star property
Choose dates to view prices
Photo gallery for Once Upon Lisboa
Reviews
9.69.6 out of 10
Exceptional
Popular amenities
- Breakfast included
- Free WiFi
- Air conditioning
- Bar
- Laundry
- Housekeeping
Explore the area
5 Rua de São Julião, Lisbon, 1100-150
- Lisbon CathedralPlace, Lisbon Cathedral2 min walk
- Commerce SquarePlace, Commerce Square2 min walk
- Rossio SquarePlace, Rossio Square7 min walk
- Lisbon (LIS-Humberto Delgado)Airport, Lisbon (LIS-Humberto Delgado)10 min drive
Room options
View all photos for Superior Double or Twin Room
Superior Double or Twin Room
- City view
- 237 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Premium Double or Twin Room
Premium Double or Twin Room
- City view
- 258 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
View all photos for Deluxe Double or Twin Room
Deluxe Double or Twin Room
- City view
- 366 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Double or Twin Room (Deluxe Premium)
Double or Twin Room (Deluxe Premium)
- City view
- 431 sq ft
- Sleeps 2
- 1 Queen Bed
View all photos for Suite
Suite
- City view
- 657 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
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About the neighborhood
Lisbon
Located in Lisbon City Center, Once Upon Lisboa is within a 5-minute walk of Commerce Square and within 15 minutes of other popular attractions like Rossio Square. This 17-room, 3.5-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi.
What's nearby
- Lisbon Cathedral - 2 min walk - 0.1 miles
- Commerce Square - 2 min walk - 0.1 miles
- Rua Augusta Arch - 3 min walk - 0.2 miles
- Castle of São Jorge - 5 min walk - 0.3 miles
- Rossio Square - 7 min walk - 0.4 miles
Getting around
- Igreja Sta. Maria Madalena Stop - 1 min walk
- Rossio Station - 12 min walk
- Humberto Delgado Airport (LIS) - 27 min drive
Restaurants
- Potato Project - 1 min walk
- Dear Breakfast - 1 min walk
- Hygge Kaffe Baixa - 1 min walk
- Garrafeira Nacional - 2 min walk
- Sopinhas - 1 min walk
About this property
Once Upon Lisboa
At Once Upon Lisboa, guests have access to a communal living room. Front-desk staff can assist with concierge services, dry cleaning/laundry, and luggage storage.
Guests can expect free WiFi and 42-inch Smart TVs with cable channels. Bathrooms offer hair dryers and slippers. Espresso makers, safes, and phones are other standard amenities.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
- No onsite parking available
Food and drink
- Free continental breakfast available daily 8:00 AM to 10:30 AM
- A bar/lounge
- A coffee shop/cafe
Family friendly
- Soundproofed rooms
Conveniences
- Limited-hour front desk
- Luggage storage
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Turndown service
Accessibility
- No elevator
More
- Communal living room
- Smoking not allowed
Room amenities
Bedroom
- Bedsheets provided
- Blackout drapes
Bathroom
- Hair dryer
- Private bathroom
- Shampoo
- Slippers
- Soap
- Toilet paper
- Towels provided
Entertainment
- 42-inch smart TV with cable channels
Food and drink
- Espresso maker
- Free bottled water
More
- Air conditioning (climate-controlled)
- Electrical adapters
- Heating (climate-controlled)
- Iron/ironing board on request
- Mobile key entry
- Phone
- Safe
- Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
- This property doesn't allow pets
Property payment types
Important information
Fees
You'll be asked to pay these charges at the property:
- A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.
These are all of the charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
- Check-in: 3:00 PM—-11:00 PM
- Check-out: noon
- Minimum check-in age: 18
The front desk is available during limited hours.
Property Registration Number 9174
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- No parking is available onsite.
- This property accepts credit cards. Cash is not accepted.
- Onsite safety features include a fire extinguisher.
- Guests can access their rooms with a mobile device.
Additional information about polices, regulations, and more:
- There are no elevators.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Frequently asked questions
What's there to do near Once Upon Lisboa?
This hotel is situated in Lisbon City Center, just steps from Commerce Square, and within a 10-minute walk of Rossio Square and Santa Justa Elevator. You'll also find Avenida da Liberdade and Castle of São Jorge less than a mile away.
How much does it cost to stay at Once Upon Lisboa?
As of Mar 5, 2026, prices found for a 1-night stay for 2 adults at Once Upon Lisboa on Mar 8, 2026 start from $213, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Will I be able to park at Once Upon Lisboa?
No, there isn't parking at this hotel.
Does Once Upon Lisboa have a casino on the premises?
No, Once Upon Lisboa doesn't have a casino.
Is there an indoor pool at Once Upon Lisboa?
No, there is no indoor pool at this hotel.
Is Once Upon Lisboa good for couples?
Couples staying at this hotel will appreciate amenities like turndown service and slippers as well as a bar/lounge.
Does Once Upon Lisboa have a hot tub?
No, there isn't a spa tub at this hotel.
Does Once Upon Lisboa have a restaurant with a breakfast menu?
Yes, Once Upon Lisboa serves free continental breakfast each morning from its cafe.
Will Once Upon Lisboa allow pets to stay free of charge?
No, pets aren't allowed at Once Upon Lisboa.
Does Once Upon Lisboa have connecting rooms available?
No, there aren't connecting guestrooms at this hotel.
How close is the airport from Once Upon Lisboa?
The closest major airport to Once Upon Lisboa is Humberto Delgado Airport (LIS), which is 5.9 mi away (27 minutes by car). Another top airport is Cascais (CAT), which is located 13.9 mi away (34-minute drive).
Can I book a room with a balcony at Once Upon Lisboa?
No, there aren't any guestrooms with balconies at Once Upon Lisboa.
Once Upon Lisboa Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 5 reviews
10 - Excellent
4
Rating 8 - Good. 1 out of 5 reviews
8 - Good
1
Rating 6 - Okay. 0 out of 5 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 5 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
10/10
Cleanliness
10/10
Staff & service
10/10
Amenities
10/10
Property conditions & facilities
Reviews
10/10 Excellent
James
Dec 1, 2025
James
Stayed 1 night in Nov 2025
8/10 Good
Jill
Oct 9, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Very clean hotel. Excellent staff and great location. Elevator inoperable!
Jill
Stayed 2 nights in Oct 2025
10/10 Excellent
Stephen
Traveled with family
Oct 2, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. This property is exactly where you want to be om the Alfama.
Great value. Great hotel, everything brand new. They are building a breakfast/bakery on site.
Stephen
Stayed 3 nights in Sep 2025
10/10 Excellent
NATHALIA
Oct 24, 2025
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nossa estadia no Once Upon Lisboa foi incrível. Deixo muitos elogios a toda staff do hotel. Chegamos um pouco antes do nosso check-in e o recepcionista Pedro já liberou o nosso quarto. A estrutura é nova e de ótima localização. Eu e minha noiva não vemos a hora de voltar a Lisboa para ficarmos no Once novamente.
NATHALIA
Stayed 2 nights in Oct 2025