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Recent guest reviews

The staff was very attentive and pleasant and the facilities were excellent. Great overall experience!

Centrally located. Buffet breakfast incredible. Staff very helpful.

Liked the rooftop bar/dining but some servers need more training and at times there were too few.

Great location. Deluxe room was smaller than expected but view was wonderful.

Nice hotel very close to city attractions. Easy to walk to different districts. Very helpful staff, room was very clean and comfortable. Quiet area at night. Breakfast had a large variety hot and cold.

Hotel was shabby, restaurant seemed dirty and so did our bathroom. Great location though and comfy beds!

Great location, nice staff, but the square uncomfortable toilet and rough toilet paper is what's keeping me from a 5 star rating. If that doesn't matter to you, it's a great stay.

This hotel has it all, 5 star hotel, great amenities, and very conveniently located.

we enjoyed every thing about this hotel and would return and recommend to others

The hotel's location is perfect for accessing the local area by foot (barrio alto, chiado, alfama) and all the sights and restaurants in these neighborhoods. Plus, being located next to the Rossio train station and the metro blue line, access to public transport is readily accessible. The hotel's staff were very helpful, no problems with speaking English. The hotel's restaurant, on the top floor with outdoor patio, is excellent, serving a wonderful and full buffet breakfast and providing an excellent atmosphere for an elegant dinner.

We really enjoyed our stay at this hotel. The rooftop restaurant offered great views at old Lisbon, the breakfast buffet was fantastic with 4-5 types of freshly squeezed juice, all kind of fruits, and even champagne. The bathrooms were great and there was a heated rack for the bathrobes. All extras were there: wine glasses, cutlery, etc. The location was excellent - across the subway and only short walk from the old city Lisbon. There was a railway station and Starbucks across the hotel. The staff was extremely helpful. The only are for improvement – all 5 stars hotels have shuttles to the airport! When we came on Sunday around 6 p.m – the last shuttle was already gone, and we were leaving nobody even mentioned a shuttle, so we used a taxi to the airport.

The location is fantastic to spend time touring in Lisbon. Staff was very helpful and polite. With the breakfast included, it was a good deal. The bathroom was modern but on the small size.

very nice location, wonderful staff, and very comfortable room.

I had a wonderful experience at the Altis Hotel, in Lisbon. The staff was congenial, ready to assist without hesitation. I was impressed with the check-in experience. The bellman assisted with carrying my luggage to the room and stayed to show me how everything operates and what/what not to do. This is so important when staying in a hotel in a foreign country. The staff was helpful in organizing my tours. I am so glad that I did not book them on line. I saved money and was able to get a private tour. The breakfast buffet was very good with a variety of European favorites. Do not expect an all American breakfast. The juice was fresh squeezed and the fruit was always fresh. If you have a night on the town, just be aware that they lock the gates after 1:00am. I had to bang on the door to be let in. All in all the experience was exceptional!

Could not find better location in Lisbon. Breakfast was good. Rooms comfortable. I was given a smking room and I told them I can not stay there. I was told I must book through hotel website directly! They finally gave me a non smking room and it was good.

6 days stay in July 2012 for vacation. Excellent convenient central location, close to everything by foot, friendly staff, funky room design and features. New or near new everything. GREAT breakfast area on the upper floor with huge outdoor terrace, glass walls and fantastic views of the city. What a Pleasure to have a buffet breakfast (sufficient breakfast) or evening drinks there. Good mattress, pillows, personal robes. Front desk recommended 2 restaurants within walking distance. Both were just GREAT. Sound insulation in our room 211 was not particularly good (from adjacent room one can hear showers, etc). Hotel does not have pool . They offer complimentary access to the pool at a different hotel. We did not go there. Airport shuttle runs may be 4 - 5 times a day and, as I was told, takes about 2 hours due to various pick up points in the city. Taxi to the airport takes 20 minutes and public airbus nearby around 35-40 minutes. I suggest to the hotel to drop this unusable service.

The hotel is located in central Lisbon with convenient access to local stores. The metro is located across the street from the hotel. The hotel staff was very friendly and accommodating ... the hotels best feature aside from the nice rooms, pleasant staff ... is it's location ... highly recommended if you are visiting Lisbon for the first time.

Make sure that you ask for a room with a view or you will be stuck with a view of the narrow courtyard. Great location next to Metro, shops, restaurants. Free airport shuttle but you have to first reserve.

Fantastic stay. Wonderful breakfast. Comfortable beds and clean rooms. Fantastic location!

As described, the Altis Avenida is a 5* boutique hotel, in the center of downtown Lisbon. Wife and I stayed here 2 nights and the staff went above and beyond to ensure we were comfortable. Incredibly friendly and helpful arranging dinners and Fado. Hotel is super modern in decor. Beds are very comfortable. Gorgeous bathrooms. They even do a turn-down service with pastries! Only thing is that it is in the middle of the touristy area of Lisbon, which could be good or bad, depending on what you are looking for. Would probably stay in Alfama next time. Definitely have drinks, dinner or breakfast on the roof, its an amazing outdoor balcony.

Rua 1º De Dezembro, 120 Lisbon

Hotel highlights

  • Walking distance to Rossio Square and Santa Justa Elevator
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Lisbon Old Town, Altis Avenida Hotel is adjacent to Rossio Square and within a 10-minute walk of other popular attractions like Santa Justa Elevator. This 5-star hotel has 118 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi. It's connected to a shopping center in central Lisbon, and also a short walk from Commerce Square and Lisbon Cathedral (Se).


Dining

This hotel is home to a restaurant and a bar/lounge. Order from 24-hour room service to satisfy your hunger without leaving your room. Start each morning with buffet breakfast, available for a fee from 7 AM to 10:30 AM.


Rooms

Altis Avenida Hotel's 118 rooms are soundproofed and provide espresso makers, safes, and phones. Guests can enjoy LCD TVs and stay connected with free WiFi. Bathrooms offer hair dryers and slippers.


Property features

Guests of Altis Avenida Hotel enjoy a 24-hour fitness center, free WiFi in public areas, and a meeting room. Airport transportation is made easy with an airport shuttle. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include a business center, a terrace, and laundry facilities.

Room options

Deluxe Double Room, Balcony

1 King Bed | 2 Twin Beds | Sleeps 3

Deluxe Single Room, Balcony

1 King Bed | 2 Twin Beds | Sleeps 1

Classic Single Room

1 Queen Bed | Sleeps 1

Classic Double Room

1 Queen Bed | Sleeps 2

Guest reviews for Altis Avenida Hotel

Everyone (5) Couples (14) Business (1) Family (4) Other (1) Friends (2)
5
Family with small children

The staff was very attentive and pleasant and the facilities were excellent. Great overall experience!

By on Nov 10, 2019

Review comment responded on Nov 10, 2019

Dear Guest, Thank you for your positive feedback regarding your recent stay at Altis Avenida Hotel! How glad we are to know that you have enjoyed staying with us and that our staff has met your expectations. It is for us a big motivation to get such feedback as it motivates us to keep doing our job well every day. We are pleased to know that you have enjoyed our facilites and that your stay was a 5 star stay! Looking forward to welcome you back in our hotel very soon! Warmest Regards

5
Families

Centrally located. Buffet breakfast incredible. Staff very helpful.

By on Sep 1, 2019

5
Partner Couples

Liked the rooftop bar/dining but some servers need more training and at times there were too few.

By on Jul 14, 2019

Review comment responded on Jul 14, 2019

Dear Guest, Thank you for your positive feedback regarding your recent stay at Altis Avenida Hotel! We took good note of your review regarding our servers and the lack of it and we will pass the information to the management team. Looking forward to welcome you back in our hotel very soon! Warmest Regards Eduardo Dinca Guest Service

4
Everyone

Great location. Deluxe room was smaller than expected but view was wonderful.

By , from St louis on Nov 25, 2018

Review comment responded on Nov 25, 2018

Dear Guest, Thank you for your positive feedback regarding your recent stay with Altis Avenida Hotel! How glad we are to know that you have enjoyed staying with us and that our staff has meet your expectations. It is us for a big motivation to get such feedback as it motivates to keep doing our job well every day. Looking forward to welcome you back in our hotel very soon!

5
Everyone

Nice hotel very close to city attractions. Easy to walk to different districts. Very helpful staff, room was very clean and comfortable. Quiet area at night. Breakfast had a large variety hot and cold.

By , from Cherry Hill, NJ on Oct 31, 2018

Review comment responded on Oct 31, 2018

Dear Guest, Thank you for your positive feedback regarding your recent stay with Altis Avenida Hotel! How glad we are to know that you have enjoyed staying with us and that our staff has meet your expectations. It is us for a big motivation to get such feedback as it motivates to keep doing our job well every day. Looking forward to welcome you back in our hotel very soon!

3

downtrodden 5 star with a good location

Everyone

Hotel was shabby, restaurant seemed dirty and so did our bathroom. Great location though and comfy beds!

By , from richmond Va on Sep 22, 2017

Review comment responded on Sep 24, 2017

Dear Guest, Thank you very much for your valuable comments regarding your recent stay at the Altis Avenida Hotel. Those are a serious matter to us, and are an important tool for us to look into improvement of our service. Warmest Regards, Eduardo Dinca Guest Service

4

nice hotel

Everyone

Great location, nice staff, but the square uncomfortable toilet and rough toilet paper is what's keeping me from a 5 star rating. If that doesn't matter to you, it's a great stay.

By , from Seattle, WA on Nov 27, 2016

Review comment responded on Nov 30, 2016

Dear Valued Guest, Thank you for you review and for chosen Altis Avenida Hotel. How nice to know you enjoyed your stay with us concerning the location of the hotel at the "Heart of Lisbon". We present our sincere apologies for your discomfort regarding your room's square toilet and the toilet paper which we alredy passed your comments to our General Management. If you travel again to Portugal and Lisbon, we will be pleased to welcome at Altis Avenida. Kindest regards, Artur Conceição Guest Experience Manager

5

great hotel, great location!

Everyone

This hotel has it all, 5 star hotel, great amenities, and very conveniently located.

By on May 30, 2016

5

great location very helpful staff good resturant

Couples

we enjoyed every thing about this hotel and would return and recommend to others

By on Oct 20, 2015

5

great hotel

Couples

The hotel's location is perfect for accessing the local area by foot (barrio alto, chiado, alfama) and all the sights and restaurants in these neighborhoods. Plus, being located next to the Rossio train station and the metro blue line, access to public transport is readily accessible. The hotel's staff were very helpful, no problems with speaking English. The hotel's restaurant, on the top floor with outdoor patio, is excellent, serving a wonderful and full buffet breakfast and providing an excellent atmosphere for an elegant dinner.

By on Jul 9, 2014

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