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Hotel da Baixa

4.0 star property
VIP Access

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Photo gallery for Hotel da Baixa

Restaurant
Lobby
Lobby sitting area
Front of property
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room

9.4 out of 10
Exceptional
(46 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(37 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, Hotel da Baixa is adjacent to Santa Justa Elevator and within a 5-minute walk of other popular sights like Rossio Square. This 66-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Rossio Square - 2 min walk - 0.1 miles
  • Santa Justa Elevator - 2 min walk - 0.1 miles
  • Castle of São Jorge - 5 min walk - 0.3 miles
  • Commerce Square - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 8 min walk - 0.5 miles

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 29 min drive

Restaurants

  • ‪Casa Brasileira - ‬2 min walk
  • ‪Concha D'Ouro - ‬2 min walk
  • ‪Oven - ‬1 min walk
  • ‪Beher Lisboa - ‬1 min walk
  • ‪Panda Cantina - ‬1 min walk

About this property

Hotel da Baixa

Hotel da Baixa features free WiFi in public areas, a business center, and a meeting room. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a computer station, a library, and laundry facilities.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, espresso makers, and laptop-compatible safes are also standard.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Rollaway bed fee: EUR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 8309

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 510901352.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at Hotel da Baixa?

Hotel da Baixa provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel da Baixa?

As of Mar 15, 2026, prices found for a 1-night stay for 2 adults at Hotel da Baixa on Mar 16, 2026 start from $156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel da Baixa?

This hotel is situated in Lisbon City Center, just steps from Rossio Square and Santa Justa Elevator, and within a short walk of Avenida da Liberdade. You'll also find Castle of São Jorge and Commerce Square less than a mile away.

Will I be able to park at Hotel da Baixa?

No, there isn't parking available at the hotel.

Does Hotel da Baixa have a casino at the property?

No, Hotel da Baixa doesn't have a casino.

Is there an indoor pool at Hotel da Baixa?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Hotel da Baixa?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar with some free items, and a smart TV.

Does Hotel da Baixa have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel da Baixa feature a restaurant that includes a breakfast menu?

Yes, Hotel da Baixa serves buffet breakfast for a surcharge each morning at Sebastião.

Does Hotel da Baixa allow pets to stay for free?

No, pets aren't allowed at Hotel da Baixa.

Are there connecting rooms at Hotel da Baixa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel da Baixa?

The closest major airport to Hotel da Baixa is Humberto Delgado Airport (LIS), which is 6.1 mi away (29 minutes by car). Another top airport is Cascais (CAT), which is located 13.6 mi away (16-minute drive).

Are there rooms with balconies at Hotel da Baixa?

No, there aren't any guestrooms with balconies at Hotel da Baixa.

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 863 out of 1003 reviews
Rating 8 - Good. 110 out of 1003 reviews
Rating 6 - Okay. 23 out of 1003 reviews
Rating 4 - Poor. 3 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Terence

Stayed 9 nights in Nov 2025

4/10 Poor

Jacob

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Great location, room appeared clean, however the smell was very unpleasant. It seems that the kitchen regularly shares the same ventilation system. We came back to the smell of fried fish which consumed the room and varied throughout the day/evening of whatever they were cooking. Calling down to the front reception several times resulted in no resolution. This seems like a regular occurrence at this hotel and the answer from them is to just put up with it until the kitchen closes. If you don’t mind you and your clothes smelling like the back of a kitchen fryer, then it’s a great area of Lisbon. But we won’t be returning for this price :(
Stayed 2 nights in Dec 2025

10/10 Excellent

MEGHAN

Liked: Property conditions & facilities
Staff was great & location was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels in Lisbon! The room was large, spotless, and very comfortable, and it even included a standalone bidet. The hotel is in the heart of downtown Lisbon, making everything conveniently walkable. Outstanding service all around.
Stayed 1 night in Nov 2025

10/10 Excellent

Banafsheh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff, excellent location, helpful staff
Stayed 3 nights in Dec 2025

10/10 Excellent

tanya

Liked: Cleanliness, staff & service, amenities
Great staff and very clean rooms
Stayed 3 nights in Nov 2025

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All the above mentioned and the great location and excellent breakfast selection
Stayed 2 nights in Nov 2025

10/10 Excellent

RICHARD J

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our stay was really amazing since the moment we did the check-in We have 2 rooms one was already ready for us. Rooms clean, service was great and food was great. We love to come back
Stayed 4 nights in Nov 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Great location! Perfect for walking around Rossio square and near a lot of cafes and shopping. Our stay was nice, comfortable bed and friendly staff. It’s a little noisy being on a transit street but still worth the stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. The staff was very attentive and friendly. The hotel is a great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dawn

Stayed 2 nights in Nov 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
The room was large, spotless and beautiful Staff delightful, breakfast perfect.
Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
We were so happy to stay at Hotel Baixa. We had just come from another hotel where the neighborhood lacked character, the rooms were tiny, and—most importantly—the staff was incredibly rude. Hotel Baixa was the complete opposite. The location is fantastic, right in a vibrant part of town. The hotel itself is charming, and our deluxe double room with a city view offered plenty of space. Even though we faced the street, it’s a pedestrian-only area, so noise was never an issue. The bathroom and shower were great, and the room overall was very comfortable. The staff truly stood out. Everyone we interacted with was friendly, welcoming, and helpful. We especially loved the breakfast host—such a lovely way to start each morning. Breakfast itself was excellent, with great coffee and a generous selection of cereals, pastries, eggs (including an omelette station), bacon, and fresh fruit. There’s also a cute bar with live music on the weekends. The only challenge we encountered was with Uber. Many drivers struggled to reach the area due to heavy traffic and restricted streets. We used an alternate pickup spot just up the street, which helped, but walking to a main road is definitely the easiest option. Overall, we would absolutely recommend Hotel Baixa and would happily stay here again.
Stayed 3 nights in Nov 2025

6/10 Okay

Joji

Liked: Staff & service, amenities, property conditions & facilities
The hotel is located in a great central location, very walkable. I felt safe since I was alone. The rooms were quiet and beds very comfortable. There were slippers, even a straightener and robes. There was water and free drinks in the fridge. There was no wine in the room as promoted. The reception staff and guest services were not at all friendly except the housekeeping staff who came for turndown service. The room was clean but the shower needs a deep cleanup.
Shower edges needs a good scrub
Shower needs come deep cleaning
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room very clean, staff very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Darrell

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Boutique hotel in excellent condition with a very good staff. Good location in Baixa, part of the "old city".
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Amenities
Amazing great service and breakfast Tour of town from staff was unexpected pleasure .
Stayed 2 nights in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous experience all around!
Stayed 4 nights in Nov 2025

10/10 Excellent

Claudia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and spacious bathroom. Due to problems with flight and luggage, we only had 3 hours to sleep. We have to return to experience the hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities
Hotel is fantastic…perfectly situated with a fantastic staff and amenities. Will definitely stay there again on our next visit to Lisbon.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 5 out of 5. Breakfast buffet fantastic. Hotel rooms clean and spacious. The hotel staff thinks of everything. They are kind and helpful. My sons birthday was during our stay without asking they arranged a cake. Pedro the property manager is amazing and kind. The hotel has a walking tour which he leads. It is a great experience. I would come again to this hotel it really stands out. It has everything. Lydia sebastian andrew and miriya.
Stayed 2 nights in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
The room was spotless; the staff courteous and helpful. Very good amenities. Excellent location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and accommodating. I received a free room upgrade. My room was clean and the welcome bottle of sparkling wine was a nice bonus along with the drinks in the mini fridge. The area is very walkable. The only downside, the hotel is located on a street where the tram runs and Ubers and taxi’s are not able to pick up or drop off directly in front of the location.
Stayed 1 night in Nov 2025

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