Hotel da Baixa

4.0 star property
Hotel with a 24-hour front desk, steps from Santa Justa Elevator
VIP Access

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Photo gallery for Hotel da Baixa

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds
Lobby sitting area
Lobby sitting area
Lobby
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available

Explore the area

Map
231 Rua da Prata, Lisbon, 1100-170
  • Santa Justa Elevator
    ‪3 min walk‬
  • Rossio Square
    ‪3 min walk‬
  • Avenida da Liberdade
    ‪9 min walk‬
  • Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬
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Room options

Classic Double or Twin Room

  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Room, Courtyard View

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

Classic Double or Twin Room, City View

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double or Twin Room, City View

  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Double or Twin Room, City View

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room, Connecting Rooms, City View

  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About the neighborhood

Lisbon

Located in Baixa, Hotel da Baixa is adjacent to Santa Justa Elevator and within a 5-minute walk of other popular sights like Rossio Square. This 66-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Santa Justa Elevator - 3 min walk - 0.2 miles
  • Rossio Square - 3 min walk - 0.2 miles
  • Commerce Square - 6 min walk - 0.4 miles
  • Castle of São Jorge - 6 min walk - 0.3 miles
  • Avenida da Liberdade - 9 min walk - 0.5 miles

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 24 min drive

Restaurants

  • ‪A Nata de Lisboa - ‬2 min walk
  • ‪Amorino - ‬2 min walk
  • ‪Beher Lisboa - ‬1 min walk
  • ‪Panda Cantina - ‬1 min walk
  • ‪Cerveja Canil - ‬1 min walk

About this property

Hotel da Baixa

Hotel with a 24-hour front desk, steps from Santa Justa Elevator
Hotel da Baixa features free WiFi in public areas, a business center, and a meeting room. Parking is EUR 40 per day (EUR 40 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a computer station, a library, and laundry facilities.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, espresso makers, and laptop-compatible safes are also standard.

Languages

English, French, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 40 per day
  • Covered valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).
Property Registration Number 8309

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Hotel Registry Number: 8309
  • Tax ID number is 510901352.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at Hotel da Baixa?

Hotel da Baixa provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel da Baixa?

As of May 22, 2025, prices found for a 1-night stay for 2 adults at Hotel da Baixa on Jun 2, 2025 start from $325.16, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel da Baixa?

This hotel is situated in Baixa, just steps from Rossio Square and Santa Justa Elevator, and within a short walk of Avenida da Liberdade. You'll also find Castle of São Jorge and Commerce Square less than a mile away.

Is parking available on site at Hotel da Baixa?

Yes, secured valet parking is offered for EUR 40 per day.

Does Hotel da Baixa have a casino at the property?

No, Hotel da Baixa doesn't have a casino.

Is there an indoor pool at Hotel da Baixa?

No, there is no indoor pool at this hotel.

Is Hotel da Baixa good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar with some free items, and a smart TV.

Does Hotel da Baixa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel da Baixa feature a restaurant that includes a breakfast menu?

Yes, Hotel da Baixa serves buffet breakfast for a surcharge each morning at Sebastião.

Does Hotel da Baixa allow pets to stay for free?

No, pets aren't allowed at Hotel da Baixa.

Are there connecting rooms at Hotel da Baixa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel da Baixa?

The closest major airport to Hotel da Baixa is Humberto Delgado Airport (LIS), which is 6.1 mi away (24 minutes by car). Another top airport is Cascais (CAT), which is located 13.6 mi away (16-minute drive).

Can I book a room with a balcony at Hotel da Baixa?

No, at Hotel da Baixa, there aren't any guestrooms that list a balcony.

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 860 out of 1001 reviews
Rating 8 - Good. 111 out of 1001 reviews
Rating 6 - Okay. 21 out of 1001 reviews
Rating 4 - Poor. 5 out of 1001 reviews
Rating 2 - Terrible. 4 out of 1001 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable hotel and staff
Stayed 2 nights in Apr 2025

10/10 Excellent

C. E.

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pedro and the staff at this hotel were outstanding! This is one of my favorite hotel experiences of all time. Best hotel, staff, breakfast, location, amenities.
Stayed 4 nights in Feb 2025

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best boutique hotels we have ever stayed at. The check in is so easy and personal, the breakfast is varied and really good, the bar has everything you need and is wonderful. They even have a free walking tour run by a staff member; we had Pedro who is charming and so well versed in the Lisbon history. Our room was great too. The bathroom is big and has a great shower and the largest , softest We would love to go bak and stay there again!towels ever!
Stayed 3 nights in Feb 2025

10/10 Excellent

Raymond

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, the mini bar was provided at no charge and housekeeping left us two small bottles of port every night. If my wife could have brought the bed home with us she would have. Cannot say enough good about the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Oren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Extremely friendly staff, who really care for their guests.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lorie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt the front desk personnel were welcoming, helpful and kind. They seemed very aware and attentive to every guest. We liked the offering of beverages and sweet treats in the reception area. The room was small yet well appointed. There was an umbrella for the rainy day. Not only was there a good blow dryer but also a flat iron for my hair. That was a win. The bed was incredibly comfortable. The windows are well insulated against street noise which was so nice.
Stayed 3 nights in Feb 2025

10/10 Excellent

Randy

Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, welcoming team in all areas. Loved the complimentary drinks which felt like you’re welcome to just relax without having to spend, from the minute you walk through the door.
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City break for my wifes 50th birthday

Amazing little hotel centrally located. So easy to see all the sights whether walking or via the tram. Plenty of staff on reception and always happy to help with a smile
Stayed 3 nights in Feb 2025

10/10 Excellent

Trish, Meaford

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were wonderful! A shout out to Luis and our bartender. The restaurant and bar at the hotel property were both exceptional. We had been travelling through Portugal for a week and our meal at the hotel was the best! Our room was large and extremely well appointed. Thank you for a wonderful visit - we’ll be back
Stayed 1 night in Feb 2025

10/10 Excellent

Vanessa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Hotel da Baixa couldn’t have been better. From the front desk staff who set up so many things for us. Whether it be transportation from the airport, a private tour to Cascais and the Peña Palace, dinner reservations or transportation to the bus station they were there for us with suggestions. Pedro’s walking tour, which was complimentary with our hotel stay, was so very informative and had many suggestions for things to do. His love for his city shone through. The wait staff in the restaurant, which was one of our favourite meals, was very polite and attentive. The guys in the bar were also attentive without being pushy and we actually had a great time just talking with them. Our room was perfect. The bathroom was awesome with a huge shower and more room than in American hotels. The room itself was smaller than in America but was perfect for us. Even with all my luggage. Bed was super comfortable and we enjoyed a good nights sleep after a day of walking. If I had a complaint it would be that the pillows are too soft for our liking. But to each his own. Would highly recommend this hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Phung

Stayed 4 nights in Jan 2025

10/10 Excellent

Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was so welcoming and luxurious from the moment we stepped in the door. Via the VIP offers on Expedia, we had a bottle of bubbles on ice in our room on arrival) We were lucky to be upgraded but I would be happy to stay in any room in this hotel. We had a complimentary mini bar which was great for unlimited bottles of water and other soft drinks. I think there might have been beer in there too. The bed was so comfy and the all marble shower room was delightful. From reception, to dining to housekeeping staff were just lovely and so helpful. Reception has complimentary coffee throughout the day, water, fruit and occasional pastries and cookies. The bar and restaurant areas are not large, but very stylish and welcoming. We arrived about 7pm and decided to eat at the hotel after an initial exploration. Our meals were absolutely delicious and quite reasonably priced. Alcohol looked pricier as is usual in hotels. Breakfast had everything you might want including a chef out front cooking omelettes, eggs and waffles to order. This was a really nice touch. Milk alternatives easily available. Location wise I would say this is ideal. A short stroll to the large square close to the sea and right in the middle in terms of travelling round. Easy to pop in and out throughout the day for a freshen up or to change clothes (in January it went from 20 degrees to 14 quite quickly). No rain for our visit but I noticed an umbrella & rain macs in the wardrobe. Tram stop close by.
Stayed 2 nights in Jan 2025

10/10 Excellent

MATHEWS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and near to the downtown
Stayed 3 nights in Jan 2025

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have just returned from a long weekend in Lisbon and cannot recommend this hotel enough. The hotel is clean, great facilities in the room, polite and helpful staff, fantastic breakfast and in a very central (yet quiet) location. We would recommend staying here to anyone looking to explore Lisbon!
Stayed 3 nights in Jan 2025

10/10 Excellent

Frederico, Trujillo Alto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the best room, service and area of our trip.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute little hotel in Lisbon. Staff were all amazing.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alla

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great hotel! Very comfortable beds, beautiful and spacious rooms. Amazing location, close to all the best restaurants. Also, got a free upgrade without asking. Will definitely be back.
Stayed 2 nights in Jan 2025

10/10 Excellent

Anand

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at Hotel da Baixa. It is a lovely property, with kind & attentive staff, in an ideal location.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gail

Traveled with family
Liked: Amenities
Perfect location, wonderful staff, delicious breakfast buffet & interesting decor. Our room the toilet was in very cramped space, otherwise perfect.
Stayed 1 night in Dec 2024

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location! Walking distance to shopping, restaurants and taxis!
Stayed 3 nights in Nov 2024

10/10 Excellent

Gertraud

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hospitality at its best.

Amazing stay in the centrally located boutique hotel. Hospitality has a name: Pedro, the hotel’s guest manager takes care in his heartwarming manner. Join his Lisbon walking tours - a complimentary service we tremendously enjoyed.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sonia Elena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful, Marta from guest services went above and beyond in answering my questions about options for Christmas day. The hotel is in the central location which meant easy access to all types of transportation. You can also just do walking tours/ bike/ use scooter. The hotel is uniquely located in a quiet street in the center of the city, so you won't hear the noise from the square.
Stayed 7 nights in Dec 2024