Hotel da Baixa

4.0 star property
Hotel with a restaurant, steps from Santa Justa Elevator
VIP Access

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Photo gallery for Hotel da Baixa

Restaurant
Front of property
Lobby
Lobby sitting area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Classic Double or Twin Room

9.4 out of 10
Exceptional
(45 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(37 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, Hotel da Baixa is adjacent to Santa Justa Elevator and within a 5-minute walk of other popular sights like Rossio Square. This 66-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Rossio Square - 2 min walk - 0.1 miles
  • Santa Justa Elevator - 2 min walk - 0.1 miles
  • Castle of São Jorge - 5 min walk - 0.3 miles
  • Commerce Square - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 8 min walk - 0.5 miles

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 29 min drive

Restaurants

  • ‪Concha D'Ouro - ‬2 min walk
  • ‪Panda Cantina - ‬1 min walk
  • ‪Copenhagen Coffee Lab - ‬1 min walk
  • ‪Lisbon Art Stay - ‬1 min walk
  • ‪Beher Lisboa - ‬1 min walk

About this property

Hotel da Baixa

Hotel with a restaurant, steps from Santa Justa Elevator
Hotel da Baixa features free WiFi in public areas, a business center, and a meeting room. Parking is EUR 40 per day (EUR 40 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include a computer station, a library, and laundry facilities.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, espresso makers, and laptop-compatible safes are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 40 per day
  • Covered valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).
Property Registration Number 8309

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 510901352.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at Hotel da Baixa?

Hotel da Baixa provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

What's there to do around Hotel da Baixa?

This hotel is situated in Lisbon City Center, just steps from Rossio Square and Santa Justa Elevator, and within a short walk of Avenida da Liberdade. You'll also find Castle of São Jorge and Marquis of Pombal Square within a short drive.

Is there parking available at Hotel da Baixa?

Yes, secured valet parking is offered for EUR 40 per day.

Does Hotel da Baixa have a casino at the property?

No, Hotel da Baixa doesn't have a casino.

Is there an indoor pool at Hotel da Baixa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel da Baixa?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar with some free items, and a smart TV.

Are there hot tubs at Hotel da Baixa?

No, this hotel doesn't have a spa tub.

Does Hotel da Baixa feature a restaurant that includes a breakfast menu?

Yes, Hotel da Baixa serves buffet breakfast for a surcharge each morning at Sebastião.

Does Hotel da Baixa allow pets to stay for free?

No, pets aren't allowed at Hotel da Baixa.

Are there connecting rooms at Hotel da Baixa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel da Baixa?

The closest major airport to Hotel da Baixa is Humberto Delgado Airport (LIS), which is 6.1 mi away (29 minutes by car). Another top airport is Cascais (CAT), which is located 13.6 mi away (16-minute drive).

Can I book a room with a balcony at Hotel da Baixa?

No, you won't find guestrooms with balconies at Hotel da Baixa.

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 862 out of 1000 reviews
Rating 8 - Good. 106 out of 1000 reviews
Rating 6 - Okay. 24 out of 1000 reviews
Rating 4 - Poor. 3 out of 1000 reviews
Rating 2 - Terrible. 5 out of 1000 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, delicious breakfast, very convenient location. Beautiful room, spacious. Definitely would stay here again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Yang-Eui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff were friendly, and whenever I asked for something, they responded quickly and handled it efficiently. I’ve never experienced such a comfortable and perfect service before.
Stayed 4 nights in Oct 2025

8/10 Good

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 3 nights in Oct 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location wonderful staff
Stayed 3 nights in Sep 2025

10/10 Excellent

Andy

great place
Stayed 2 nights in Aug 2025

2/10 Terrible

Marquis

Traveled with family
Sa
Stayed 2 nights in Sep 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff, service & food were top notch.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jon

Stayed 2 nights in Sep 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended. Make sure and include the breakfast.
Stayed 3 nights in Sep 2025

10/10 Excellent

Pamela

Traveled with family
Stayed 4 nights in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quality hotel- one if yhe best in Lisbon.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rhonda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the walking tour tremendously.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities, room comfort

All around great trip.

Porto is lovely. The hotel is centrally located. The rooms are great. The staff is very friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are stylish, cozy, and neat. The bathrooms are small, though. The hotel’s location places you near the city center, near many shops and restaurants. Just be aware that cars are not allowed on the street where the hotel is. You will need to walk with your luggage on cobbled streets.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roseanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk was well staffed
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully restored in the heart of Lisbon. I can’t stay enough about the service from the staff. They walked a block to pick up our luggage and park our car. Amazing experience.!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the center of Lisbon. Lovely hotel with updated finishes and rooms. Friendly excellent service.
Stayed 2 nights in Sep 2025

8/10 Good

Sheila, Watertown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but the room and bathroom were very small. Not enough space for two suitcases and being able to walk around the room.
Stayed 1 night in Sep 2025

10/10 Excellent

tracey

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, central location. Good, small, but well appointed rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

diane

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quaint and cozy. Love the old buildings converted with modern amenities. We received a gift on checking in and the staff couldn’t have been warmer and more accommodating. Would love to stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Maria, Gilbert

Liked: Amenities, property conditions & facilities
I would like to say that the hotel is just wonderful full of beautiful artwork from the ceiling down to the floor. The rooms were good as well. Everything has been updated. The bar fun. The stuff was extremely helpful and very nice. The breakfast was amazing. Also, I just wanted to say that the location is amazing. Transportation is so easy.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hee Seung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katiussya Francine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! They were so helpful with local recommendations and made us feel right at home
Stayed 7 nights in Sep 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary wine, breakfast was nice. Easy walking proximity to restaurants, historic areas.
Stayed 1 night in Sep 2025

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, room comfort
Truly an exceptional experience.
Stayed 2 nights in Sep 2025