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Hotel da Baixa

Property class: 4
VIP Access

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Photo gallery for Hotel da Baixa

Restaurant
Front of property
Lobby
Lobby sitting area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room

9.6 out of 10
Exceptional
(47 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | Egyptian cotton sheets, premium bedding, pillowtop beds

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(37 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Classic Double or Twin Room, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillowtop beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, Hotel da Baixa is adjacent to Santa Justa Elevator and within a 5-minute walk of other popular sights like Rossio Square. This 66-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Rossio Square - 2 min walk - 0.1 miles
  • Santa Justa Elevator - 2 min walk - 0.1 miles
  • Castle of São Jorge - 5 min walk - 0.3 miles
  • Commerce Square - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 8 min walk - 0.5 miles

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 29 min drive

Restaurants

  • ‪Concha D'Ouro - ‬2 min walk
  • ‪Oven - ‬1 min walk
  • ‪Panda Cantina - ‬1 min walk
  • ‪Canil - ‬1 min walk
  • ‪Restaurante SWAAGAT | The Taste Of India - ‬1 min walk

About this property

Hotel da Baixa

Hotel da Baixa features free WiFi in public areas, a business center, and a meeting room. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and tours or tickets. Additional amenities include a computer station, a library, and laundry facilities.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, espresso makers, and laptop-compatible safes are also standard.

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Hotel Santa Justa Lisboa
Lisbon City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.6 out of 10, Exceptional, 1,249 reviews
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Rollaway bed fee: EUR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.
Property Registration Number 8309

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 510901352.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at Hotel da Baixa?

Hotel da Baixa provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel da Baixa?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at Hotel da Baixa on Apr 26, 2026 start from $221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel da Baixa?

This hotel is situated in Lisbon City Center, just steps from Rossio Square and Santa Justa Elevator, and within a short walk of Avenida da Liberdade. You'll also find Castle of São Jorge and Commerce Square less than a mile away.

Does Hotel da Baixa have a casino at the property?

No, Hotel da Baixa doesn't have a casino.

Is there an indoor pool at Hotel da Baixa?

No, there is no indoor pool at this hotel.

Does Hotel da Baixa feature a restaurant that includes a breakfast menu?

Yes, Hotel da Baixa serves buffet breakfast for a surcharge each morning at Sebastião.

Does Hotel da Baixa allow pets to stay for free?

No, pets aren't allowed at Hotel da Baixa.

How close is the airport from Hotel da Baixa?

The closest major airport to Hotel da Baixa is Humberto Delgado Airport (LIS), which is 6.1 mi away (29 minutes by car). Another top airport is Cascais (CAT), which is located 13.6 mi away (16-minute drive).

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 867 out of 1002 reviews
Rating 8 - Good. 106 out of 1002 reviews
Rating 6 - Okay. 22 out of 1002 reviews
Rating 4 - Poor. 3 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly refurbished, attractive hotel in a good location with friendly service. Would happily stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
The room was small but exactly as described when the reservation was made, no surprises. The bed and pillows were extremely comfortable. The hotel is in a great location, walking distance to restaurants and attractions. The staff was friendly, knowledgeable and very helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic highly recommended
Stayed 2 nights in Jan 2026

10/10 Excellent

Sourabh

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean rooms, incredible staff, right in the center of the city.
Stayed 3 nights in Dec 2025

10/10 Excellent

brian and sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful dinner at the restaurant. Room was amazing.
Stayed 4 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2025

10/10 Excellent

Manny & Liz

Liked: Cleanliness, property conditions & facilities
Absolutely amazing hotel for families!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great, service excellent, location absolutely perfect!
Stayed 4 nights in Dec 2025

10/10 Excellent

Tanya, Littleton

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were comfy, breakfast was wonderful, staff extremely helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Raphael in the reception area was very helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Thelma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, with variety of options. They do have made to order eggs on weekends only, which we didn't get to enjoy but other than that, staff were excellent, very helpful with all our needs. Rooms were clean. The Sparkling wine, along with a bottle of Porto wine and pastry with a personalized note made us feel welcomed with a personal touch. Hotel restaurant and bar had variety of options. Friday evening, they have live music performances. A very nice hotel, walking distance to all the attractions and shopping Lisbon has to offer.
Stayed 3 nights in Dec 2025

10/10 Excellent

Reema

Liked: Cleanliness, staff & service, amenities
Staff was great! Very hospitable
Stayed 4 nights in Dec 2025

10/10 Excellent

sophia

Stayed 1 night in Dec 2025

8/10 Good

Nadeem

Liked: Cleanliness, property conditions & facilities
Staff were friendly, room was quite tight and difficult to move around at times after unpacking
Stayed 3 nights in Dec 2025

10/10 Excellent

amir, Friendswood

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very helpful Clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Hongli

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The breakfast is high quality.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities
Clean room, coffee and cookies at the reception, delicious breakfast, cozy bar, great location.
Stayed 3 nights in Dec 2025

6/10 Okay

SAYOMPOL, Toronto

Traveled with partner
The location was great, but we were disappointed with the breakfast. Don’t waste your money on breakfast. There are many places around the hotel that offer better food and you won’t smell like the omelet station.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

CARISSA

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hospitality was just amazing. Came in to find a bottle of wine, then the minibar was free. They brought wine and made the beds and topped up coffee pods for Turn down service. The room was beautiful, took a deluxe room with a balcony overviewing the street with trams. The bathroom and amenities were just great. Walking distance to everything. We love it!
View from room balcony
Stayed 3 nights in Dec 2025

10/10 Excellent

Terence

Stayed 9 nights in Nov 2025

4/10 Poor

Jacob

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Great location, room appeared clean, however the smell was very unpleasant. It seems that the kitchen regularly shares the same ventilation system. We came back to the smell of fried fish which consumed the room and varied throughout the day/evening of whatever they were cooking. Calling down to the front reception several times resulted in no resolution. This seems like a regular occurrence at this hotel and the answer from them is to just put up with it until the kitchen closes. If you don’t mind you and your clothes smelling like the back of a kitchen fryer, then it’s a great area of Lisbon. But we won’t be returning for this price :(
Stayed 2 nights in Dec 2025

10/10 Excellent

MEGHAN

Liked: Property conditions & facilities
Staff was great & location was perfect
Stayed 1 night in Dec 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of my favorite hotels in Lisbon! The room was large, spotless, and very comfortable, and it even included a standalone bidet. The hotel is in the heart of downtown Lisbon, making everything conveniently walkable. Outstanding service all around.
Stayed 1 night in Nov 2025

10/10 Excellent

Banafsheh

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really friendly staff, excellent location, helpful staff
Stayed 3 nights in Dec 2025

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