Quality Inn And Suites Lethbridge

This is a newer hotel. Lovely large room. The only reason we didn't give it a higher rating was that we found the bed extremely hard. We did ask at the front desk after the first night if they had softer beds and were told no. The second morning when we checked out we mentioned this again to a new staff person and she said they could easily have given us extra mattress pads to make the bed softer...we'll remember this for another time. The breakfast was excellent and we'd give that a 4/5. Was disappointed though that we followed the instructions to hang towels we would reuse (we stayed two nights) and yet all the towels were swapped out. This has happened to us before....not sure why hotels give you this option and then staff doesn't follow it...we like doing our little bit for the environment.

Stayed here over a couple of weekends for my sons baseball tournaments. Hotel and rooms were clean. Staff were very friendly. Pool with waterslide was both clean and a great time for all the kids that were staying. Breakfast was okay....could use a few more selections but considering we didn't have much time in the morning, it was just enough to get us going in the morning. Overall a good choice if you are looking for solid "budget" lodging.

Stayed here quite a few different times while traveling for work. The first few times I stayed, had a pretty good experience. Hotel rooms are modern and clean, depending on which room you get you may get extra goodies in your room and others you'll get nothing. (Beware if they leave cookies, I once thought I had a plain choc.chip cookie and it had peanuts in it) the packaging wasn't very clear. Dont try to go out the side door for a smoke, they watch the door and they will come along and close it on you. This hotel has smoking rooms, some of which STINK to the high heavens and Im not sure if they have designated rooms for this. They have a nice hot and cold breakfast in the mornings and also in the evening around 7 they put out some snacks in the lobby. Tim Hortons is across the street. Casino Lethbridge across the parking lot. Truck drivers park up and down and all around this area on alot of the side roads... not so great in the summer time if you like to have a window open and have some trailer full of screaming squealing pigs or poopy smelling cows out your window. The staff here is why I rated this review the way I did. They are all super sweet and lovely but if you ask for anything or heaven forbid if you forget something or lose something they'll just treat you like the pain in the rear you are. I forgot a small diamond ring I valued very much on my second last night there, I left it in the bathroom on the counter top but when I called a few hours later to report it missing no one saw it - couldn't find it and looked up and down blah blah blah gave me this long drawn out story oh poor you wah wah .... I had one more night to stay there and when I came back later in the evening the woman said oh we can check you into your room from last night and you can look again and see if you can find your ring... well that just rubbed me the wrong way, she said it like I was lying about the whole thing. So needless to say that was the last time I stayed there and wouldn't go back again.

Our stay at the Quality Inn went smooth. Check in and check out was quick. The rooms were basic, but clean. They gave plenty of shampoo, conditioner, cream, etc. for our stay. This hotel is right next door to the Best Western. Although the Best Western looks newer from the outside, we are glad we decided to stay at the Quality Inn to save a bit of money. Breakfast is included and consists of toast, muffins, yogurt, scrambled eggs, sausage, coffee, tea, etc. If you stay in this area, be sure to check out the brewery. Its about a 2 minute walk. we had a view of it from our window.

The room type states non smoking rooms ,but my room stunk so bad and there was an ashtray in the room. when asked if it was a smoking room they said yes. I was asked to move, as it was very strong in there, they said they couldn't. You can also here every sound in the other rooms. I had to change hotels.

The staff is very friendly and helpful. They have a hot breakfast that the family all loved. Cheap rates, clean rooms, awesome pool with water slide. Kids loved it. Will stay here monthly. Will definitely recommend this hotel

I stayed here on business, wifi would not work, so slow. Not ideal if you really need the internet. Top notch breakfast though, usually you get allot of that cheap processed crap for continental breakfast but this tasted good

We had to come to Lethbridge quick so my husband could visit with a dying relative & this place was pet friendly. the room we were in was on the second floor right on the corner by the stair case. we got zero sleep cause people would go down the stairs a slam the door which would cause my puppy to bark. the hotel was so full that they couldn't keep up with breakfast my husband managed to get 1 cup of orange juice but no food. The service wasn't bad the staff seemed to be friendly enough. the room could use a freshen up cause it smelt like pet urine we for sure knew we were in a pet friendly room. our stay was Friday May the 19/2017 we will not use Choice Properties no more, we got charged for our stay at this Hotel. We also got charged at another choice hotel because an error (computer glitch on the central reservations end) too much of a run around so for the nearly $200 we paid to stay for just this one night in Lethbridge wasn't worth it. Comfort inn Charged us nearly $100 & this hotel charged us our rate with pet fee $109. I would recommend if you're going to Lethbridge Try to Stay at the Best Western there. Way Better!!

This was a busy weekend so we had trouble getting a room.we took one by the pool and laundry which we were aware of.it wasn't that bad but if possible I would recommend a higher floor.the room was a decent size.the staff were really nice and tried to make the best of a stressful weekend.