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The Queen's Hotel

Propiedad de 3.0 estrellas

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Galería de fotos de The Queen's Hotel

Exterior
Exterior
Habitación doble | 1 habitación, escritorio, tabla de planchar con plancha y wifi gratis
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Entrada de la propiedad

Opiniones

6.2 de 10,

Servicios principales

  • Wifi gratuito
  • Servicio de limpieza
  • Recepción 24/7

Explora la zona

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24 Commercial St, Shetland, Lerwick, Scotland, ZE1 0AB
  • Place, Shetland Museum
    ‪3 min a pie‬
  • Place, Fort Charlotte
    ‪6 min a pie‬
  • Place, Lerwick Town Hall
    ‪6 min a pie‬
  • Airport, Lerwick (LSI-Sumburgh)
    ‪58 min en auto‬

Opciones de habitación

Abrir todas las fotos de Habitación individual

Habitación individual | 1 habitación, escritorio, tabla de planchar con plancha y wifi gratis

Habitación individual

  • 1 persona
  • 1 cama individual
  • Wifi gratuito

Abrir todas las fotos de Habitación con 2 camas individuales, vista al mar

1 habitación, escritorio, tabla de planchar con plancha y wifi gratis

Habitación con 2 camas individuales, vista al mar

  • Vista al mar
  • 2 personas
  • 2 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Habitación doble

Habitación doble | 1 habitación, escritorio, tabla de planchar con plancha y wifi gratis

Habitación doble

  • 2 personas
  • 1 cama matrimonial
  • Wifi gratuito

Abrir todas las fotos de Habitación triple

Habitación triple | 1 habitación, escritorio, tabla de planchar con plancha y wifi gratis

Habitación triple

  • 3 personas
  • 3 camas individuales
  • Wifi gratuito

Abrir todas las fotos de Habitación familiar (sleeps 3)

1 habitación, escritorio, tabla de planchar con plancha y wifi gratis

Habitación familiar (sleeps 3)

  • 3 personas
  • 1 cama matrimonial y 1 cama individual
  • Wifi gratuito

Abrir todas las fotos de Habitación familiar (sleeps 4)

Tina con regadera, amenidades de baño gratuitas, secadora de cabello

Habitación familiar (sleeps 4)

  • 4 personas
  • 1 cama matrimonial y 2 camas individuales
  • Wifi gratuito

Información de la zona

Lerwick

En The Queen's Hotel estarás a un costado de Bain's Beach y Shetland Museum. Las 28 habitaciones de este hotel de 3 estrellas están equipadas tetera eléctrica y televisión.

Qué hay cerca

  • Shetland Museum - A 3 min a pie - 0.3 km
  • Fort Charlotte - A 6 min a pie - 0.5 km
  • Lerwick Town Hall - A 6 min a pie - 0.5 km
  • Coastal Walk to the Knab - A 7 min a pie - 0.6 km
  • Up-Helly-Aa Exhibition - A 10 min a pie - 0.9 km

Medios de transporte

  • Lerwick (LSI-Sumburgh) - 66 min en auto

Restaurantes

  • ‪The Lounge Bar - ‬A 2 min a pie
  • ‪TJ’s Thai - ‬A 8 min a pie
  • ‪The Dowry - ‬A 3 min a pie
  • ‪Fort Cafe And Take Away - ‬A 4 min a pie
  • ‪Magnus' Lounge - ‬A 4 min en auto

Información de la propiedad

The Queen's Hotel

Si te alojas en The Queen's Hotel tendrás a tu disposición wifi gratis en las áreas comunes. Para los que viajan en auto, hay estacionamiento gratis en los alrededores. No dudes en acercarte al servicio de recepción disponible las 24 horas y pedir a su personal multilingüe cuando necesites resguardo de equipaje o consejos sobre qué ver en los alrededores.

Propiedades similares

Habitación doble estándar, baño en la habitación (Harbour View)
Varis House
Lerwick
  • Estacionamiento incluido
  • Desayuno disponible
  • Lavandería
  • Servicio de limpieza
8.6 de 10, Excelente, 256 opiniones
$162 por noche
El precio actual es de $162
8 jun. - 9 jun.
Total con impuestos y cargos
Varis House

Servicios de la propiedad

Internet

  • Disponible en todas las habitaciones: wifi gratis
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • No hay estacionamiento en la propiedad
  • Estacionamiento gratuito fuera de la propiedad

Para familias

  • Habitación separada

Servicios generales

  • Resguardo de equipaje
  • Servicio de recepción las 24 horas

Servicios para huéspedes

  • Personal multilingüe
  • Servicio de limpieza (diario)

Exteriores

  • Con vista al mar

Facilidades para personas con discapacidad

  • Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
  • Acceso a pisos superiores solo por escalera
  • Acceso para silla de ruedas (puede tener limitaciones)

Más

  • No se permite fumar en la propiedad

Amenidades en la habitación

Baño

  • Amenidades de baño gratuitas
  • Baño privado
  • Se ofrecen toallas
  • Secadora de cabello
  • Tina con regadera

Entretenimiento

  • TV con canales digitales

Alimentos y bebidas

  • Tetera eléctrica

Más

  • Escritorio
  • Habitaciones conectadas disponibles
  • Plancha y burro de planchar

Políticas

Check-in

Inicio de check-in: 14:00. Fin de check-in 23:00
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 11:00

Instrucciones especiales de check-in

El personal de recepción recibirá a los huéspedes cuando lleguen a la propiedad.
No es posible hacer el check-in fuera del horario indicado en esta propiedad.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.

Formas de acceso

Personal de recepción

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de débito o crédito y tarjetas de débito. No se acepta efectivo

Otros nombres de la propiedad

The Queen's Hotel Hotel
The Queen's Hotel Lerwick
The Queen's Hotel Hotel Lerwick

Preguntas frecuentes

What's there to see around The Queen's Hotel?

This hotel is located in Lerwick, just steps from Bain's Beach and Shetland Museum, and within a short walk of Fort Charlotte. You'll also find Lerwick Town Hall and Coastal Walk to the Knab less than a mile away.

¿Cuánto cuesta hospedarse en The Queen's Hotel?

Al 2 jun. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en The Queen's Hotel el 5 jun. 2026 serán a partir de $281, con impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

Will I be able to park at The Queen's Hotel?

No, there isn't parking at the hotel but you'll find free parking.

Does The Queen's Hotel include a casino at the property?

No, The Queen's Hotel doesn't have a casino.

Is there an indoor pool at The Queen's Hotel?

No, there is no indoor pool at this hotel.

Is The Queen's Hotel good for couples?

At this waterfront hotel, couples will appreciate amenities like a 24-hour front desk plus some guestrooms include a sea view and free WiFi.

Does The Queen's Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The Queen's Hotel have a restaurant that serves breakfast?

No, The Queen's Hotel doesn't have a restaurant that serves breakfast.

Will The Queen's Hotel allow pets to stay free of charge?

No, pets aren't allowed at The Queen's Hotel though service animals are welcome.

Does The Queen's Hotel have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from The Queen's Hotel?

The closest major airport to The Queen's Hotel is Lerwick (LSI-Sumburgh), which is 26.1 mi away (66 minutes by car).

Can I book a room with a balcony at The Queen's Hotel?

No, there aren't any guestrooms with balconies at The Queen's Hotel.

Opiniones de The Queen's Hotel

Opiniones

6.2
Puntuación de 10, es decir, Excelente. Basada en 8 de 71 opiniones
Puntuación de 8, es decir, Bueno. Basada en 28 de 71 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 10 de 71 opiniones
Puntuación de 4, es decir, Malo. Basada en 9 de 71 opiniones
Puntuación de 2, es decir, Terrible. Basada en 16 de 71 opiniones

7.2/10

Limpieza

6.8/10

Servicio y personal

5.6/10

Servicios

5.4/10

Condiciones de la propiedad

Opiniones

Opinión verificada

6/10 Aceptable

Nicole

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The view of the water was nice. The cleanliness was very good. The mattresses and pillows need to be replaced. That being said, I slept well. The hotel, however, is in need of TLC. The location was excellent. The staff we met was kind. We were grateful for the availability.
Se hospedó 1 noche en octubre de 2025
Opinión verificada

8/10 Buena

Torger

Le gustó: Limpieza, servicio y personal, servicios
.
Se hospedó 1 noche en diciembre de 2025
Opinión verificada

8/10 Buena

Lydia

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Good no breakfast decor so old fashioned smelt foosty
Se hospedó 3 noches en septiembre de 2025
Opinión verificada

8/10 Buena

Maria Gabriella

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fantastic views from our room!
Se hospedó 2 noches en agosto de 2024
Opinión verificada

6/10 Aceptable

Frances

Le gustó: Limpieza
No le gustó: Servicios
Beds and bathroom were clean. Hairdryer broken no remote for TV and I staff to be found.but it was good and central
Se hospedó 2 noches en junio de 2025
Opinión verificada

10/10 Excelente

Emma Sara

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Jayden, Megan and Shawn were friendly and helpful and kind. The hotel is very very old but beautiful and the beds clean and comfortable. The hotel is right in the water so you fall asleep to water lapping at the walls. The hotel is also super convenient as it is right next to the main shopping street. Highly recommend
Se hospedó 5 noches en agosto de 2024
Opinión verificada

8/10 Buena

Chris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice old style hotel. Room was comfortable. Great views across the water. Currently being renovated so no restaurant and reception is rarely staffed during the day.
Se hospedó 3 noches en agosto de 2023
Opinión verificada

8/10 Buena

Devon

Le gustó: Limpieza y servicio y personal
The Queens, is a timewarp but in a good way! The space is clean, comfortable warm and inviting! Absolutely fantastic service, if I return to Lerwick I will definitely staying at Queens!
Opinión verificada

8/10 Buena

Glenn

Le gustó: Limpieza, servicio y personal, servicios
The hotel was clean, warm but dated. The staff were lovely and very helpful. The fact that there was no restaurant meant no meal or breakfast but the staff advised me of lovely alternatives. I believe the hotel has just changed hands so probably just getting things organised and i hope it works for them.
Se hospedó 1 noche en diciembre de 2024
Opinión verificada

2/10 Terrible

Harry

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This place is shuttered but they are still taking prepaid reservations. I booked it online. Locals here say it’s being closed was a blessing in disguise since the place is essentially “a dump.”
Se hospedó 1 noche en octubre de 2024
Opinión verificada

2/10 Terrible

Karen

No le gustó: Limpieza y condiciones de la propiedad
Please be aware of positive reviews on this property, the building is in a complete state of disrepair. It shows its age magnificently, and although
Se hospedó 3 noches en julio de 2024
Opinión verificada

8/10 Buena

Kathryn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
We needed to wait for a staff member to register us. We were given 2 adjoining rooms when we requested a triple accommodation. The hotel is right on the coast. No lift, restaurant, or bar were available.
Se hospedó 1 noche en julio de 2024
Opinión verificada

10/10 Excelente

Joanne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Ignore the negative reviews!

We loved our brief stay at the Queen’s. My husband had been taken ill on arrival in Lerwick and we had to change our plans to let him rest up. We booked last minute and were surprised to be able to still choose a twin room with sea view. The sea literally lapped outside our window and the view was stunning. The hotel has a fascinating history and is built actually into the sea so those who complained of damp should have gone some where else. The shower was great with loads of instant hot water and the bathroom and linen were beautifully clean. The staff were really helpful. The night porter rummaged around and found me a bottle opener and there was cutlery in the room for our delicious fish and chips from the Fort café, given that the hotel’s restaurant is being refurbished. We would definitely recommend the Queen’s and wish the new owners success in their quest to restore it to its former glory.
Se hospedó 2 noches en agosto de 2025
Opinión verificada

2/10 Terrible

Paul

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
£140 to stay in a property which would make a hostel look luxurious. No food available. Absolutely horrible however given choice so limited appears can charge whatever inflated price they like.
Se hospedó 1 noche en junio de 2024
Opinión verificada

2/10 Terrible

Wilma

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel should not be open to paying guests. It needs a complete refurbished and lacks basic amenities and services that are not stated on the website.
Se hospedó 4 noches en noviembre de 2023
Opinión verificada

4/10 Mala

Bob

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
Main lights didn’t work no soap shampoo or body wash supplied no breakfast
Se hospedó 1 noche en agosto de 2023
Opinión verificada

2/10 Terrible

Ian

No le gustó: Limpieza y condiciones de la propiedad
Such a shame that a hotel in great Location is getting bad reviews however although outside renovation being don inside very dates. Has so much potential. Room had rusted towel rail and toilet roll holder no shower wash in shower. Also no bar area or lounge or dining facilities yet still being advertised on Expedia as a hotel. I wouldn't even rate it as b and b as no food available . I do hope the owners manage to get upgrade done as going back 12 years our stay was excellent
Se hospedó 1 noche en agosto de 2024
Opinión verificada

4/10 Mala

David

Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
It's an old hotel that could be very nice and probably was at one time. Carpeting and wallpaper very worn. Bathroom was large and clean which was nice but faucet handles fell off when used, toilet paper roll kept falling off, etc. TV didn't work and we were told someone would come check it out which never happened. Restaurant was closed so had to walk into the town every morning for breakfast and coffee. Supposedly new owners who plan on fixing it up - would be interested if that happens.
Se hospedó 4 noches en agosto de 2023
Opinión verificada

2/10 Terrible

Erick

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The place is so dirty and under renovations, didn’t feel safe at all. When I wanted to cancel my booking I was told i will not get a refund, that’s daylight robbery. The property was advertised and there was no mention of it being under renovation.
Se hospedó 1 noche en agosto de 2023
Opinión verificada

4/10 Mala

David

Le gustó: Limpieza
No le gustó: Servicio y personal

Avoid

Doors constantly slamming because the door closers and lock keeps are poorly fitted. Breakfast waiter is totally clueless; no orange juice, coffee, sugar, milk, cup, saucer, tea spoon......... The female receptionist is officious and totally unpleasant! The two best members of staff are the two young ladies from mainland Europe, well done.
Se hospedó 1 noche en mayo de 2018
Opinión verificada

2/10 Terrible

Mark

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Don't bother

I booked two rooms for two nights at the Queen’s Hotel in Shetland, paying a premium rate and expecting a comfortable stay. Unfortunately, my experience fell short in several key areas. On arrival, there were no staff on duty, and we waited around 20 minutes before being checked in. The overnight desk staff were also unhelpful when i needed help. The most serious issue was that all my belongings — including clothes, toiletries, and medication — were removed from my room without explanation. When I reported this, the night porter could not locate them and called someone who promised to ring back, but never did. As I had an early flight the next morning, I was forced to travel for 14 hours without being able to wash properly. It took two weeks before some of my belongings were returned, and there was no proactive follow-up from the hotel. The building itself is in poor condition, with peeling wallpaper, cracks in the walls, and signs of general disrepair. During my stay, the restaurant was closed for major renovations — something I was not informed about when booking. Overall, the lack of communication, the handling of my personal belongings, and the condition of the hotel did not reflect the premium price paid. I hope management addresses these issues for future guests.
Se hospedó 2 noches en julio de 2025
Opinión verificada

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Terrible room and good luck trying to check-in.

I don’t usually leave negative reviews even if I have a bad experience but this hotel is really terrible, if it was a cheap rate you could understand, but we were knocking on almost £300 a night. Arrived there at 2.00pm, the time that check-in opens. No one there, reception has a phone and a note to call for assistance. There was 3 numbers, first two didn’t work. Third I got through to someone who said they would just ‘pop down’. 15 mins nobody arrived, tried calling the numbers again, nobody answers. Tried again and again and nobody responds. Ended up waiting almost an hour in their reception which has no wifi, no phone signal (so no 4G or mobile calls can be made), so sat waiting doing nothing. A guy arrives through the front door and gives us a key, no apologies, no small talk, just room number and here’s your key, just make sure you know there will be no breakfast. Room was terrible, wallpaper peeling off everywhere, heater massively dented, shower head held together by tape, windows rotting and permanently open, the tiny tv didn’t work, everything metal in the bathroom rusted. To be fair, the mattress was relatively comfortable but a very dated room that needs a lot of work but has been neglected for a long time. This isn’t just one room, this is the second time I have stayed there and the room (and reception experience) was just the same. The problem is that there is a lack of hotel rooms in Shetland and so you end up having no choice if you leave it late to book.
Se hospedó 1 noche en agosto de 2023
Opinión verificada

4/10 Mala

Catarina

No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones

Bra läge - slitet hotell

Hotellet var väldigt slitet och rummen är små. Bekväma sängar men duschen hade knappt något tryck. Ingen personal i receptionen när vi skulle checka in så det tog lång tid innan vi lyckades få hjälp med det. Ingen info om parkering. Ingen att fråga. Städningen var bra. Restaurangen var stängd. Läget är dock fantastiskt och personalen ( när vi väl fick tag på någon) vänlig.
Se hospedó 4 noches en julio de 2025
Opinión verificada

8/10 Buena

noriko

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
古い建物なので、部屋や廊下の狭さはまるで船室のようで、ただ、それも面白かったです。トイレの水がなかなかでないのが難点でしたが、タンクに水を追加すれば問題ないことがわかりましたし、浴室の水やお湯は問題なく出ました。設備は古いけど、それを補う面白さと心配りがあり、とくに、バスマットが各自用にあり、さすが老舗の心配りだと思いました。とても気にいりました。
Se hospedó 3 noches en julio de 2024
Opinión verificada

6/10 Aceptable

Björn

Le gustó: Condiciones de la propiedad y comodidad de las habitaciones

Äldre charmigt hotell med bra läge!

Charmigt hotell med perfekt läge! Gammalt och under reparation! Vi hade 63 trappsteg upp till ett väldigt charmigt rum med havsutsikt! Ingen hiss! Daglig städning i princip obefintlig!
Se hospedó 4 noches en septiembre de 2023