Hotel Campanile Leicester3.0 out of 5.0
Recent guest reviews
well run hotel staff ok rooms fine. area a bit grotte but free parking. my room was facing car park and on top floor, had a good nights sleep with window open and slept 8hrs a good rest, but plenty of shops resturants etc near by.
We booked this hotel as it’s very close to the city centre and has free parking. We paid a low price but I’ve stayed in worse in Leicester so this was okay. Yes there are some issues for example the curtains need replacing / fixing and above all ironing! The room was compact but large enough the sofa bed cover definitely needed a good wash and like all hotels the paintwork was marked in places but not dirty. The bathroom was okay but after we checked in we went out to the shops and met our daughter who we’d actually come to Leicester to see as it was her birthday so we didn’t get back to the hotel until after 11.30 pm that’s when we discovered we had no towels at all which was annoying but if we’d looked before we went out I’m sure this would have been rectified. We went out very early the next day (used the shower at our daughters) when we returned we had towels. The common areas could do with a bit more of a clean but I don’t know how many rooms the maids have to do each so they may not have enough hours in the day for it all. We didn’t eat in the hotel but they do food. The bed was looking a bit old but I slept okay and it wasn’t very noisy at night but because it’s reasonably priced I think a lot of the guests are people that work away from home as there was quite a few vans in the car park. We didn’t have any trouble parking but I noticed this morning before we left that they had put a sign out that said car park full so it does get busy. So unless you’re excepting a four star hotel this hotel is fine and we would stay here again. I’m not sure what some of the other reviewers we expecting. You do get what you pay for and there are the big chains in Leicester but they are a lot more expensive and they don’t have parking. It’s a lot harder for small chains to keep up with the big dogs
It was only £34 for a Friday night stay over but when you consider you can get rooms at Travelodge or Premier Inn for around the same price I have to admit it wasn't worth what we paid. The bar area & all the staff were very nice but it was all down hill thereafter. The place lacks a soul & as for the bathroom we were given, well let's just say we didn't run the risk of having a shower. We were only looking for some where to sleep so we made do but normally I would have asked for a different room - probably be wasting everyone's time though as I suspect mould is the norm for this place. The hotel is right next to a busy road so if you like to have a window open when you sleep I would definitely give the place a wide berth. The aircon was very noisy too. A much over due refurb is required, until then we will stay clear.
Check in was fine, all staff friendly however this hotel is clearly on such a tight budget and it ruins the experience. It's a cheap hotel but there's some basics that this place does not meet. Bathroom had a moldy ceiling, we then moved rooms and the second was cleaner but in dire need of an update. Sink in bathroom cracked, shower pole fell down meaning showering not the easiest, towels/bathmat stained TV remote didn't work, only one plug socket and really poorly decorated. Couldn't sleep because curtains block out no light from the street and so noisy even with window shut. Hallway stank of cigarettes constantly and receptionist wasn't surprised, they should raise the charge to stop it. Would not return. If you want somewhere cheap and cheerful I'd recommend just looking for an air b n b...
I stayed here this weekend and never again. The check in process was a mess, as my booking could not be found. The reception staff were disorganised, flustered and didn’t appear to know what they were doing. I checked in at 2230 and was told by the receptionist, that it is really inconvenient to check in this late as they are trying to close the shift for the day. The check in policy states check in up until 2300, so I don’t know what the issue was. After complaining to the receptionist about the awful service at checkin, I was offered complimentary breakfast for the inconvenience. When I got to the room, I was given a twin despite booking a double room. I was then given a wheelchair access room, which looked out onto the road - noisy and the window wouldn’t close. The bed was awfully uncomfortable & one of the wheels were missing, and the pillows were wafer thin! The decor in the room was tired, dated and dirty & the bathroom stank of sewage! The TV channel list was displayed in the room with many channels listed, however only a few worked. The outside grounds of the hotel were dirty, reception area was cluttered and the whole hotel would benefit from a deep clean and updating. I wouldn’t stay here again - don’t waste your money!
I made a booking for 2 nights via Booking.com on 15th January, the hotel confirmed my booking for 11th & 12th. of February and took full payment on my card. On arriving at the hotel I was informed that there was no booking.
Check in was fine, a little slow, it took three receptionists to check us in, however they were all very pleasant and polite. The room was tiny but clean. The bed wasn’t exactly comfortable but we were only staying one night. After a day out we decided to have dinner in the hotel. When we pulled into the hotel car park it was full of vans and people drinking cans of beer beside the cars. When we ordered our dinner we were told that a food delivery hadn’t arrived that morning so the menu was very limited, either chicken burgers or a pie. We ordered chicken burgers with chips. After waiting an hour for our food, mine came out cold ( I didn’t risk eating it) and one of our group just didn’t receive any food at all. We had a drink afterwards in the bar, unfortunately a drink was spilled and with no staff around we proceeded to clean the spillage ourselves, upon which a very aggressive night manager appeared and told us we were red flagged (whatever that means) for taking a roll of blue kitchen roll from a counter at the bar to clean up the spill. The bathroom had mould on the ceiling, I could go on and on but my recommendation is NOT to visit this hotel if you actually want to eat and sleep well.
You sort of know what to expect from a hotel like this, functional but fairly comfortable, nothing special but ok for 1 night. This one was an the lower end of expectations. The beds were very soft with torn sheets and covers. 2 light bulbs gone and a great big smudge of make-up (?) on the bathroom door and hair in the sink. No water cups in the bathroom, so had to use the paper coffee cup (!) from the morning tray to brush my teeth. Room was facing the main road and was very noisy with traffic. Could hear the person in the next room snoring loudly, so the walls must be quite thin.Breakfast was included as we booked through booking.com and was varied and fresh. A bit disappointed with the tea being made from a machine. Plus points are free parking and close to city centre.
Had an overnight stay here last weekend, was a reasonable price for being close to the city centre. However, when we arrived, we had to pay extra for Wi-Fi (which we didn't do in the end), the hairdryer in our room had failed the safety test and the sticker on the side clearly stated FAIL so neither of us used that. We had to ask for towels as they didnt supply them already in the room and there was only 1 plug socket in the room, excluding the tv, so if the tv was unplugged, only 2 which was not enough for 2 phones to charge, my hair curling tongs, electric toothbrush and our music speaker. Room was clean and tidy but very basic and all these things overshadowed the stay unfortunately.
Clean rooms no wi fi unless you pay extra was not very clear when booking check in staff seemed to be used to hearing people complain about it make sure when you book it includes wi fi in the room and not just the bar area
- Walking distance to Highcross Shopping Centre and Leicester Cathedral
- Free parking
- Onsite dining
- WiFi in rooms and public areas (fees apply)
Hotel Campanile Leicester places you within a 15-minute stroll of popular sights such as Highcross Shopping Centre and Leicester Cathedral. This 93-room, 3-star hotel has a restaurant and a bar/lounge, along with free self parking. It's in central Leicester and also close to Magazine and University of Leicester.
This hotel is home to a restaurant and a bar/lounge. Order from room service to satisfy your hunger without leaving your room. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 9:30 AM.
The 93 rooms have coffee makers and free weekday newspapers. Guests can expect WiFi and 32-inch flat-screen TVs with digital channels. Rooms also include hair dryers.
Hotel Campanile Leicester features WiFi in public areas, 3 meeting rooms, and conference space. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations.
Reviews from Trip Advisor
57.0% of guests recommend this hotelTotal of 479 reviews