We had a wonderful stay at the Westin for the Maskfest event. The staff was so kind and helpful and the hotel was the cleanest hotel I have ever stayed in. They also make wonderful coffee in the mornings and pizza for dinner! We will be back next year!
Great room
They are doing their best but everything just getting run down.
Entire Stay was peaceful ..
Location is great and easily within walking distance of most major locations downtown.
Great location. Nice staff. Pretty lobby. Room bedsheets were stained and bathtub had hair in it. That was a little off putting but the rest of the room was very nice. Bathroomb was very small but nice and updated. Would recommend but housekeeping needs to step it up
Excellent service from the staff. Prime location for the Convention Center. Access to the Skywalk makes traveling around downtown so convenient. Absolutely recommend.
In town for a wedding. Great location for a reasonable price.
I have been a loyal Westin customer ever since I worked at the LaPaloma in Tucson, Arizona. The hotel in Indianapolis has been at its location for a long period of time. It is clear that it has been remodeled but some of the common areas (floor ice and vending machine rooms) could use a bit of a refresh. I generally stay somewhere within the SPG family when I travel and would come back to the Indianapolis Westin when possible.
It was a comfortable stay in a very nice hotel that is close to all of the downtown action in Indy. A reminder: the "in house" and valet parking is extremely expensive.
Very nice staff will stay again. Answered all my concerns. Let me stay an extra night with no reservation.
Located in Downtown Indianapolis, The Westin Indianapolis is adjacent to Indiana Convention Center and within a 10-minute walk of other popular attractions like Lucas Oil Stadium. This hotel has 574 rooms and welcomes guests with conveniences like a restaurant, a 24-hour gym, and free in-room WiFi.
This hotel is home to a family restaurant and a bar/lounge. You can get a quick energy boost at the coffee shop/cafe. Start each morning with cooked-to-order breakfast, available for a fee from 6:30 AM to 10:00 AM.
Guests can expect 55-inch flat-screen TVs with digital channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and laptop-compatible safes are other standard amenities. Housekeeping is available on request.
The Westin Indianapolis features a 24-hour gym, free WiFi in public areas, and conference space. Valet parking is offered for USD 54 per day. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include a business center, express check-out, and a porter/bellhop.
We had a wonderful stay at the Westin for the Maskfest event. The staff was so kind and helpful and the hotel was the cleanest hotel I have ever stayed in. They also make wonderful coffee in the mornings and pizza for dinner! We will be back next year!
Great room
Dear Paul,We're so happy to know that our amazing accommodations impressed you at The Westin Indianapolis, and that you had a spectacular time overall! It would be a pleasure to host you again the next time you come to the area, so please, hurry back!
They are doing their best but everything just getting run down.
Dear Jon, Thank you for sharing your insights. While we're glad you found our team to be helpful and attentive, we apologize if your stay wasn't what you had hoped it would be. We are currently renovating our property, and we hope you will come back to see our improvements when our project is complete. Our team is confident that we can deliver the quality experience you expected, and we hope you will give us another chance to prove this.
Entire Stay was peaceful ..
Dear Tamieca, Our team aims to make the experience of every one of our guests relaxing and enjoyable, and we're glad that this was your experience with us! We would love nothing more than to welcome you back to The Westin Indianapolis, so come and see us again in the future.
Dear Susanna,Thank you for sharing how much you enjoyed your visit to The Westin Indianapolis. We are delighted to hear that you enjoyed our Maskfest event and that you had pleasant interactions with our friendly staff. Please come back and see us again soon!