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BIG HOTEL LÀO CAI

3.0 star property

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Photo gallery for BIG HOTEL LÀO CAI

A hotel room with a large bed, a nightstand, a desk, a chair, a window with curtains, and a view of a mountainous landscape.
A coffee shop with a green awning and outdoor seating area.
A hotel room with a large bed, a desk with a computer, a window with curtains, and a painting of a landscape.
A person receiving a back massage with stones and flowers on a mat.
A reception desk with a 'BIG' logo, a sign reading 'RECEPTION', and a staff member standing behind it.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Housekeeping
  • 24/7 front desk
  • Kitchen

Explore the area

View in a map
503 Ð. Hoàng Liên, Lao Cai, Lao Cai, 330000
  • Place, Quảng trường Tp. Lào Cai
    ‪3 min walk‬
  • Place, Sapa Lake
    ‪44 min drive‬
  • Place, Sapa Catholic Church
    ‪45 min drive‬

Room options

View all photos for Superior Single Room

A hotel room with a large bed, a TV, a desk, and a window with blinds.

Superior Single Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Double Room

Family Double Room | Individually decorated, individually furnished, desk, laptop workspace

Family Double Room

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free WiFi

View all photos for Deluxe Double Room Single Use

A hotel room with a large bed, two bedside tables with lamps, a wooden headboard, a painting of a landscape, a wardrobe, a window with curtains, and a bunk bed with a blanket.

Deluxe Double Room Single Use

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Lao Cai

Located within a 5-minute walk of Quảng trường Tp. Lào Cai, BIG HOTEL LÀO CAI is within a few miles (5 km) of Hekou Customs Site. This 20-room, 3-star guesthouse has a full-service spa along with free in-room WiFi and free valet parking.
View more Guest Houses in Lao CaiOpens in a new window

What's nearby

  • Quảng trường Tp. Lào Cai - 3 min walk - 0.2 miles
  • China-Vietnam Border Crossing - 5 min drive - 2.1 miles
  • Sapa Market - 42 min drive - 24.5 miles
  • Sapa Lake - 44 min drive - 25.0 miles
  • Sapa Catholic Church - 45 min drive - 25.4 miles

Getting around

  • Lao Cai Train Station - 6 min drive

Restaurants

  • ‪Nhà Hàng Suối Cốc - ‬4 min drive
  • ‪Vietemotion Cafe & Restaurant Lao Cai - ‬3 min drive
  • ‪Le Bordeaux - ‬3 min drive
  • ‪Nhà Hàng Hồng Long - ‬17 min walk
  • ‪Terminus Restaurant - ‬3 min drive

About this property

BIG HOTEL LÀO CAI

Guests of BIG HOTEL LÀO CAI enjoy features like a full-service spa, free WiFi in public areas, and spa services. You can take advantage of free valet parking if you drive. The front desk is staffed 24 hours a day to help with access to locker space and concierge services.
Guests can expect to find free WiFi. Bathrooms offer rainfall showers, toothbrushes and toothpaste, and slippers. Balconies, sitting areas, and private yards are also available. Change of towels is available on request.
Guests can indulge in a pampering treatment at the guesthouse's full-service spa, Jolly Spa. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Onsite parking includes off-street options

Things to do

  • Full-service spa

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily

Accessibility

  • Hardwood flooring in room
  • No elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Restaurant dining guides
  • Shared kitchen access

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee for check-in between 6:00 PM and midnight

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the guesthouse at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai

Frequently asked questions

Is a free cancellation option available at BIG HOTEL LÀO CAI?

BIG HOTEL LÀO CAI offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at BIG HOTEL LÀO CAI?

As of Jul 14, 2026, prices found for a 1-night stay for 2 adults at BIG HOTEL LÀO CAI on Jul 16, 2026 start from $15, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of BIG HOTEL LÀO CAI?

This guesthouse is located in Lao Cai, just steps from Quảng trường Tp. Lào Cai. You'll also find China-Vietnam Border Crossing and Hekou Customs Site within a short drive.

Will I be able to park at BIG HOTEL LÀO CAI?

Yes, valet parking is offered for free at the guesthouse.

Is a spa located at BIG HOTEL LÀO CAI?

Jolly Spa is the guesthouse's spa and services include hot stone massages, reflexology, and aromatherapy.

Does BIG HOTEL LÀO CAI have a casino?

No, BIG HOTEL LÀO CAI doesn't have a casino.

Is there an indoor pool at BIG HOTEL LÀO CAI?

No, there is no indoor pool at this guesthouse.

Is BIG HOTEL LÀO CAI good for couples?

Couples staying at this guesthouse will appreciate amenities like a rainfall showerhead and slippers as well as hot stone massages.

Are there hot tubs at BIG HOTEL LÀO CAI?

No, this guesthouse doesn't have a spa tub.

Does BIG HOTEL LÀO CAI feature a restaurant that includes a breakfast menu?

No, BIG HOTEL LÀO CAI doesn't have a restaurant that serves breakfast.

Does BIG HOTEL LÀO CAI allow pets to stay for free?

No, pets aren't allowed at BIG HOTEL LÀO CAI.

Are there connecting rooms at BIG HOTEL LÀO CAI?

No, there aren't connecting guestrooms at this guesthouse.

Can I book a room with a balcony at BIG HOTEL LÀO CAI?

Yes, every accommodation at BIG HOTEL LÀO CAI comes with a balcony and some offer courtyard views.

BIG HOTEL LÀO CAI Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 2 out of 7 reviews
Rating 6 - Okay. 0 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, communication
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Pierre

Liked: Cleanliness, amenities, communication
The room was very clean and quite. The staff was polite, helpfull and respectfull. An good location near a park, a mountain walk, restaurant and grocery store. I would recommend this hotel to friends and familly.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Loi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and modern facility. Friendly staff. Reasonable price.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Shaina

Liked: Cleanliness, room comfort, communication

Budget Friendly

We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Thong

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel is new (only two years old), so everything looks new. Good WiFi, elevator available, firm bed, quick hot water, strong water pressure, helpful and polite staff, nice lightning setup, big fridge, internet TV, safe,quiet. However, no restaurants close by, no recommendations for anything from the hotel, unclear bus routes, lack of information about transportation to different parts of the province. So, it's inconvenient for travelers without private means of transportation.
Ridiculous design of the separating glass wall when water from the shower still wets the whole bathroom
Water runs around the glass wall to the exit hole under the sink
Stayed 2 nights in Jul 2025
Verified

8/10 Good

inchul

Liked: Cleanliness, amenities, room comfort, communication
Stayed 1 night in Nov 2024