Just okay. Asked for a different type of room when checking in and was told there were no king bed rooms available. If the parking lot was any indication, I'm guessing she didn't actually check. No coffee provided for the pot in the room but there is a less-than-enticing free breakfast.
The spartan fitness room was disappointing. Otherwise, the property met all expectations, and the staff was friendly and helpful.
Bedbug protocol is not followed. No pillow protectors on pillows. Non smoking rules not enforced. Bed, clock, lamp all broken. Bed skirt damaged and stained.Not worth saving the money.
Front desk staff was excellent, but the breakfast lady was a real piece of work. We went down for breakfast and we were 15 minutes early. She pretty much told us to leave and get out of her way. She told us we needed to read the signs posted all over the hotel that there were signs posted all over the hotel about the start time. She mentioned that she dropped a whole pan of sausage and eggs on the floor. She seemed to be really disorganized and panicky. She actually jerked tongs out of my hand because I was using them for eggs instead of sausage. We didn't cross her or talk back to her, but she just wouldn't let up on us. It was weird. Never ever have we been so mistreated at a hotel.
The room was big , staff friendly. It is close to campus
Nice hotel at a convenient location. Very friendly staff.
The breakfast cook was amazing! very personable and spent personal time developing time to work with child guests to teach them baking. She really made our stay feel extra special.
Hotel staff were beyond wonderful! We were in town for a tennis tournament, and they were so accommodating with late checkouts and additional nights. We so appreciated their flexibility and willingness to work with us to make our stay easy. Great location too!
Very friendly, great breakfast and area to eat breakfast. Really clean . Will stay again
Our kids ages 9 - 14 boys & girls stayed there for the spring break. We stayed in the 2bed & 2 bath suit. Not bad, had a kitchenette ( silverware, dishes, 2 stovetop, dishwasher, microwave and refrigerator). The kids especially liked the indoor pool. The daily hot breakfast was convenient, scrambled eggs, sausage, oatmeal, cold cereal, yogurt, tea/ coffee etc. They had complimentary dinner the 1st 2 nights we stayed there although we were told the dinner was not routine but just something they had going for March 2018. The staff were nice. The only minor thing was we expected the room to have USB outlets for cellphone and devices charging. This we’ve seen in other hotels. Granted there were outlets but we didn’t have charger heads. We were used to using charging cables plugged into USB outlets on walls or alarm clock etc.
Enjoyable and restful ! I’d recommend this if you’re in the area. Convenient to MSU
Sleep the best I have in years. Quiet and comfortable.
The facility clean great comfort eccellent room clean grwat lication.
Everything was clean and nice. There were no issues.
We very much enjoyed our stay at the Okemos, MI Staybridge Suites hotel. We booked a room based soley on location, and were happy with the little amenities that came with the room; refrigerator, cook top, d/w, in a very chic little kitchenette. The queen bed was comfortable and there was a pullout sofa we did not use. The outdoor courtyard with several gathering spaces each with individual gas grills is something we will use next time we stay (same with the pool and laundry!) We recommend this property.
Staybridge Suites Lansing - Okemos, an IHG Hotel is located within a few miles (5 km) of Ferguson Park and Wonch Park. This 95-room, 3-star hotel welcomes guests with conveniences like an indoor pool, free in-room WiFi, and free self parking.
Free buffet breakfast is served each morning from 6:00 AM to 9:00 AM. For a nice break, mingle with other guests at the free daily manager's reception.
All 95 air-conditioned accommodations feature kitchens and space to spread out with dining areas and sitting areas. Guests can expect 32-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Other standard amenities include sofa beds, coffee makers, and free local calls.
Guests staying at Staybridge Suites Lansing - Okemos, an IHG Hotel enjoy an indoor pool, a fitness center, and a spa tub. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.
Just okay. Asked for a different type of room when checking in and was told there were no king bed rooms available. If the parking lot was any indication, I'm guessing she didn't actually check. No coffee provided for the pot in the room but there is a less-than-enticing free breakfast.
Good evening Jules, We hope you are doing well. We would to apologize for any inconvenience. We will put your review into consideration. Thank you for your time and we look forward to seeing you again. Thank you Kind regards, Management
The spartan fitness room was disappointing. Otherwise, the property met all expectations, and the staff was friendly and helpful.
We will put your feedback into consideration. Thank you for staying with us, we look forward to seeing you again.
Bedbug protocol is not followed. No pillow protectors on pillows. Non smoking rules not enforced. Bed, clock, lamp all broken. Bed skirt damaged and stained.Not worth saving the money.
Front desk staff was excellent, but the breakfast lady was a real piece of work. We went down for breakfast and we were 15 minutes early. She pretty much told us to leave and get out of her way. She told us we needed to read the signs posted all over the hotel that there were signs posted all over the hotel about the start time. She mentioned that she dropped a whole pan of sausage and eggs on the floor. She seemed to be really disorganized and panicky. She actually jerked tongs out of my hand because I was using them for eggs instead of sausage. We didn't cross her or talk back to her, but she just wouldn't let up on us. It was weird. Never ever have we been so mistreated at a hotel.
The room was big , staff friendly. It is close to campus
Nice hotel at a convenient location. Very friendly staff.
We do deeply apologize about the issues you may have faced during your stay-(rating 1/5). We would love to hear from you on what the issue was so we can look into it Thanks again , Have a Great Weekend