2nd time I’ve stayed for multiple nights and no housekeeping service. No value for what I’m paying.
I purchased breakfast in my rate at time of booking reservation. Their restaurant was closed so no breakfast. My roommate was not adjusted to reflect that. Also my room was never cleaned by housekeeping. Beds never made and no new towels and trash not taken out.
They nickel and dime you with extra charges. 13$ for wifi. 11 to park in public garage. They charge parking on Sunday and the lot was free on Sundays
Great location, modernized bar and common area. Friendly check in, up to date room
The pool temp was very cold and the sauna didn’t heat up properly ... annoying For all 5 of us after the game. The lobby was lovely, beds comfy and we liked the Netflix ready smart TV. LOVED the free shuttle service to the FB game.
Check in staff was very professional and friendly.
It was beautiful and they made accommodations for parking even though their structure was out of commission. The rooms were also very modern.
All was good and I will stay again. One thing I would like to see is that there is free parking for the guests. Other than that it was goods
Clean comfortable room. Friendly staff and convenient parking.
Excellent hotel. Clean with great staff and location
I needed a room close to the business I was conducting in East Lansing, and found the Marriott most convenient and available. While four hundred dollars for two nights caused some sticker shock, I found out that room wi-fi AND breakfast were both additional charges. This is even more a problem since NONE of the nearby restaurants was open for breakfast. I travel frequently in the US and abroad and find this to be the opposite of what most hotels offer. I will not consider Marriott when booking a room in the future because of this.
The hotel décor in the lobby area was beautiful! Rooms were updated, clean and very comfortable. Walking distance to a lot of shopping and restaurants. Had some issues getting to our floor (#5) in the elevator by using the key. Other than that, our stay was great!
We came for our anniversary and Katherine at check in was awesome! The room was clean and warm. The hotel is situated close to bars. Downside is no free internet and pay to park.
Had a very nice stay at this Marriott. The rooms were very clean the pool also very clean which is a bonus.
For visiting family, the hotel location was ideal and it would have been an average hotel stay except for two reasons: First, an unpleasant odor came in through the air vents later in the evening. Although the smell remained only for about an hour, it definitely diminished the enjoyment of the room. Second, I had a minor allergic reaction to something in the room, most likely the detergent used on the linens. There are other hotels in the area and we will be choosing them for our next visit.
This hotel had good service and the rooms were clean
I stay at many hotels. The bed was very uncomfortable the carpet was sticky, not soft. I felt the pricd was high for the comfort of the hotel. Also needed to pay for parking which I do not remember it being stated on the web site. It was very close to things in East Lansing.
Very clean, although beginning to show age. Restaurant was great!
I picked the Marriott because of its location - proximity to the MSU campus. The staff is polite and accommodating; and the room is clean and relatively spacious. But I find the bed a bit too soft for my taste. Also there is no mini-bar which i find strange (not that I normally use it). The best pat of the hotel is that it provides complimentary shuttle to the airport.
Located in Grand River, Marriott East Lansing at University Place is a leisurely stroll from popular sights such as Eli and Edythe Broad Art Museum and Spartan Stadium. This 182-room, 4-star hotel has 2 restaurants along with conveniences like an indoor pool and a 24-hour fitness center.
Enjoy dining at one of 2 onsite restaurants including Bistro 43, which specializes in American cuisine. Order from room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge. For your convenience, a full breakfast is served for a fee on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to noon.
All 182 rooms feature coffee makers, free weekday newspapers, and safes. Smart TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include phones, ironing boards, and desks.
Guests of Marriott East Lansing at University Place have access to an indoor pool, a 24-hour fitness center, and a sauna. If you drive, self parking is USD 13 per day, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include WiFi in public areas, conference space, and a 24-hour business center.
2nd time I’ve stayed for multiple nights and no housekeeping service. No value for what I’m paying.
I purchased breakfast in my rate at time of booking reservation. Their restaurant was closed so no breakfast. My roommate was not adjusted to reflect that. Also my room was never cleaned by housekeeping. Beds never made and no new towels and trash not taken out.
They nickel and dime you with extra charges. 13$ for wifi. 11 to park in public garage. They charge parking on Sunday and the lot was free on Sundays
Great location, modernized bar and common area. Friendly check in, up to date room
Dear Teemer, Thank you for staying with us. We are happy that you enjoyed your stay and look forward to hosting you again soon.
The pool temp was very cold and the sauna didn’t heat up properly ... annoying For all 5 of us after the game. The lobby was lovely, beds comfy and we liked the Netflix ready smart TV. LOVED the free shuttle service to the FB game.
Check in staff was very professional and friendly.
It was beautiful and they made accommodations for parking even though their structure was out of commission. The rooms were also very modern.
All was good and I will stay again. One thing I would like to see is that there is free parking for the guests. Other than that it was goods
Clean comfortable room. Friendly staff and convenient parking.
Dear Anonymous, We are sorry that our charges for services, like wi-fi and parking, did not meet your expectations. Although we understand your preference for these services to be free, we believe that we charge a fair price for high quality internet and convenient parking. Also, to clarify, although the City does offer free parking on Sundays beginning at 5 AM, there is still a fee for overnight parking. Our fee of $11 per day for overnight guests represents a discount off the $15 daily maximum. We appreciate your business and your feedback.