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MainStay Suites Of Lancaster County

2.5 out of 5.0

Recent guest reviews

This hotel was perfect for our family of 4 (2 small children). The pool is in a nice little courtyard surrounded by the hotel. A neat little ice cream/mini golf place was within walking distance. Kitchen is big money saver on food, plus they have a good breakfast including waffles and eggs. We stayed here and enjoyed the Lancaster area plus Hershey which was only about a 25 minute drive away. The only negative is if you really like housekeeping to come in every day. It's not a big deal to us, but you have to request it and they didn't come the day we requested. The is a supply closet where you can get any extra towels or supplies you might need.

My wife and 2 year old stayed here. We saw a lot of 4 people families. Free breakfast and wifi is good. Make sure you specify smoking or non smoking preference though.

Great location tucked away in a quiet neighborhood. Good value and breakfast. Very friendly staff!

I requested a non-smoking room due to smoke allergies. Hotel blamed booking agency for not telling them about the request. Would not give me a non-smoking room. My room reeked of smoke and I had a terrible stay. Never using hotel or booking agency again. Neither care that they caused me health discomfort. Wrote to both after my stay and neither cared. Hotel was dirty and hotel staff were unprofessional.

We arrived late @ night due to traffic jam earlier. The only downside was that we were left keys to a smoking room. It really smelled awful. However, the next morning the staff cheerfully & apologetically changed us to a non-smoking room which was lovely and very adequate for our needs. We would stay there again.

The continental breakfast was well stocked. Rooms were clean and comfortable.

Very nice rooms. Great kitchen set up- felt just like home! Perfect for sports groups traveling for tournament and looking to save money by cooking at home! Would stay here again!

Absolutely great staff. Very caring, friendly and were willing to take the extra step. Room was better than your average with stove, frig, microwave, dishwasher. Did not like the idea that you basically took care of your own room (getting towels, cleaning etc.) but for family probably no big deal. Workout area was total disappointment (e.g. two bicyles) especially for a guy who loves to workout. Free breakfast was OK. No bar or resturant if you like that kind of addition to your hotel. I highly recommend for family on vacation.

Hotel had clean room,nice pool,good breakfast,helpful staff,nice grounds. Our original room had a defective shower head,so we were given a new room right across the hall.I thought this was quite considerate for moving all of our things.We were there to tour in and around Lancaster,and the hotel was not as close as it seemed.My mistake.Very close by was a nice ice cream parlor and miniature golf. All considered,clean,quiet,well staffed,full featured. One note:you have to request room cleaning and towel re-stocking.

Stayed at this hotel the night before a friend's wedding. Average and extremely dated rooms, but is a great value for those that don't need anything excessively fancy. Being a recent college grad, saving money is a big deal!

Rooms were clean. Free internet. You could check your email in the lobby with two computer terminals. Continental breakfast featured two "make your own Belgian waffle" stations. No maid service on the weekends; you have to get your own towels and accessories from a supply closet on the second floor. Likewise, dirty towels and sheets are left in a laundry bin located in same closet. Not a terrible inconvenience, but should be brought up. Rooms had full sized refrigerators and a stove top, microwave and utensils for cooking. Really nice if you plan on being there for a few days. Mountville was about 30 minutes to an hour from most Lancaster attractions, but that didn't bother us. Scoops restaurant features Turkey Hill ice cream. Yum! Didn't try pool; rained most of the weekend. It looked nice. There's also an exercise room which my kids used. I think they said there was the standard bike and treadmill. You can supposedly use the whirlpool and pool at the adjacent Sleep Inn, but I did not attempt to do so. All in all, a nice, quiet weekend stay.

Would definately stay at Mainstay again and or their sister hotels. They accomodated my sisters request with a wonderful BIG room. Even though it only had 2 double beds, the room was BIG.

"Queen" sized beds look more like full-sized beds...

First room was dirty. Talked to manager and they fixed problem immediately. balance of stay was great.

This trip had a late check in. The room was clean. Being an extended stay facility, everything needed was provided, including microwave popcorn! I would definitely stay there again.

Hotel was great! The rooms were of a good size. The staff was nice, the continental breakfast included fresh hot Belgian waffles (Yum-o!, and great coffee. The only down side, and it really wasn't that big of a downside, is that there is no weekend housekeeping. During the week they have lite touch and full cleaning, but nothing on the weekends. There is a stocked "Supply Closet" for you to use near the elevator with towels, linens, etc. if you need it. For the price and the location, i can change a set of sheet if needed. Overall A++++

We were visiting lancaster, Pa. and we wanted to stay at a hotel off the main highway but still close enough to our destination. This hotel was only 10 minutes away from everything which was great. The staff was very welcomimg and accomodating when we checked in. The rooms were clean and we loved all the amenities. The bed was a little uncomfortable though, too firm for my liking. There's a pizza, sub and ice cream shop just across the parking lot. You can alo play miniature golf there as well. We did feel rushed at checkout time, which was at noon. The housekeeping staff was knocking at the door at 10am. They called at noon, when we were on our way out the door, to make sure we were checking out.

Very quiet. Very Comfortable. It's a straight drive to the tennis center.

I enjoyed my stay here as the staff was very accomodating. The continental breakfast was great and was enjoyed. The pool heater was not working but the pool looked great!

Room options

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking

Queen 1 | Sleeps 4

Suite, 1 Queen Bed with Sofa bed, Smoking

Queen 1 | Sleeps 4

Guest reviews for MainStay Suites Of Lancaster County

Everyone (1) Couples (4) Family (9) Other (3) Friends (2)
4

perfect for family getaway

Everyone

This hotel was perfect for our family of 4 (2 small children). The pool is in a nice little courtyard surrounded by the hotel. A neat little ice cream/mini golf place was within walking distance. Kitchen is big money saver on food, plus they have a good breakfast including waffles and eggs. We stayed here and enjoyed the Lancaster area plus Hershey which was only about a 25 minute drive away. The only negative is if you really like housekeeping to come in every day. It's not a big deal to us, but you have to request it and they didn't come the day we requested. The is a supply closet where you can get any extra towels or supplies you might need.

By , from Huntington, WV on Aug 4, 2017

3

good short stay solution for bigger families.

Couples

My wife and 2 year old stayed here. We saw a lot of 4 people families. Free breakfast and wifi is good. Make sure you specify smoking or non smoking preference though.

By on Sep 2, 2013

4

weekend shopping spree

Families

Great location tucked away in a quiet neighborhood. Good value and breakfast. Very friendly staff!

By on May 21, 2013

1

did not honor request

Families

I requested a non-smoking room due to smoke allergies. Hotel blamed booking agency for not telling them about the request. Would not give me a non-smoking room. My room reeked of smoke and I had a terrible stay. Never using hotel or booking agency again. Neither care that they caused me health discomfort. Wrote to both after my stay and neither cared. Hotel was dirty and hotel staff were unprofessional.

By on May 9, 2013

4

quick getaway

Couples

We arrived late @ night due to traffic jam earlier. The only downside was that we were left keys to a smoking room. It really smelled awful. However, the next morning the staff cheerfully & apologetically changed us to a non-smoking room which was lovely and very adequate for our needs. We would stay there again.

By on Apr 3, 2013

4

friendly staff

Families

The continental breakfast was well stocked. Rooms were clean and comfortable.

By on Mar 18, 2013

4

perfect

Families

Very nice rooms. Great kitchen set up- felt just like home! Perfect for sports groups traveling for tournament and looking to save money by cooking at home! Would stay here again!

By on Dec 10, 2012

3

family friendly

Singles

Absolutely great staff. Very caring, friendly and were willing to take the extra step. Room was better than your average with stove, frig, microwave, dishwasher. Did not like the idea that you basically took care of your own room (getting towels, cleaning etc.) but for family probably no big deal. Workout area was total disappointment (e.g. two bicyles) especially for a guy who loves to workout. Free breakfast was OK. No bar or resturant if you like that kind of addition to your hotel. I highly recommend for family on vacation.

By on Jul 24, 2012

4

everything you need.

Families

Hotel had clean room,nice pool,good breakfast,helpful staff,nice grounds. Our original room had a defective shower head,so we were given a new room right across the hall.I thought this was quite considerate for moving all of our things.We were there to tour in and around Lancaster,and the hotel was not as close as it seemed.My mistake.Very close by was a nice ice cream parlor and miniature golf. All considered,clean,quiet,well staffed,full featured. One note:you have to request room cleaning and towel re-stocking.

By on Jul 4, 2011

3

good value

Couples

Stayed at this hotel the night before a friend's wedding. Average and extremely dated rooms, but is a great value for those that don't need anything excessively fancy. Being a recent college grad, saving money is a big deal!

By on Oct 4, 2010