Horrible hotel, junkies all over moving in and out all day l night. Couldn't sleep Bathroom are dirty, we didn't even brush our teeth of how dirty and ugly that hotel looks like. It smells like crack all over the hallways The rooms smells horrible and my AC didn't work in my room. Worst hotel ever stay away
I really liked how clean the bathroom looked. It was sparkling. The room was clean as well. Also, the breakfast was good, especially the eggs which tasted good and fresh. A lot of times I dislike the scrambled eggs at the hotels because they are all watery and in such tiny pieces and they don’t taste good
Just your basic hotel nothing to special. It could be cleaned better.
I booked this property because there was a heat wave in my area and I wanted a pool. It was great. My two boys were very pleased. Clean, w ehad the pool all to ourselves all day. I cannot complain.
I liked that the a.c. was already on in the room. Guest services agent at check in was really nice. The colors felt vintage in a drab way. Overall the room did not feel dirty but a slightly worn feel.
This was a good value in the area of Millersville.
The pool was bigger than most and there was a nice hot tub. Breakfast were very nice but the poor girl running things was overwhelmed and needed help. The workout room had great machines. The staff was polite and friendly. The room was dirty and the bathroom was moldy and we had NO hot water both nights. The staff was very apologetic and you could tell very afraid of the 'manager.' The manager was a complete jerk and told our entire group that there was nothing wrong with the boiler, until I told him I would be filing with my credit card company. He gave us 25% of the room.
Nice, clean, a little far from attractions like.Dutch Wonderland.
Windows had black stuff. Yuk. Doors unpainted. Bed too spingy. Average hotel. U get what you pay for. Safe, breakfast, soundproof what else does a family want.
I arrived at the hotel 10 mins before check in and had to wait about 20 more minutes for someone to show up to check us in. There was a sign there saying to call a phone number which was for the front desk but of course there was no one there. When the person arrived she didn’t even apologize. We needed to use the computer to print our tickets and the internet wasn’t connecting asked the same girl at the Fe desk and she said that the wind might be causing an issue and she didn’t know what to do. She didn’t even try to help. The rooms are comfortable and clean. They are spacious. The fitness center had two treadmills and none of them worked which was upsetting because I run everyday and it was too cold to run outside. The breakfast was very good with a good selection. Overall my stay was ok but I would not choose this location again just because of the issue with the fitness center and the staff.
Smells like cigarettes in the hallways pretty bad. Staff was very friendly. Rooms are a bit grungy. Hair still in bath tub, dirt around tub & fridge had hair in it. Room service decided to defrost my fridge with my stuff in it so the water leaked over everything and soaked the carpet.
After a long day drive I had 4 children ages 3 - 13 wanting to swim. The water of the indoor pool was ice cold. The hot tub did not work and it wasn't hot either. The toilet was not fastened to the wall. The nails in the tact strip were exposed and went through my foot. Refused to give me adjoining rooms. This place is terrible. I only booked it because of the pool and 4 of 5 stars. For $!28 a night I should have got more.
Desk staff was not extroverted or friendly in their engagement with guests.
Front desk person not friendly and looked like he was being bothered to do his job. Room had a locker room smell. Windows could not be opened so we had to deal with it. Carpet teared. Toilet moved like it was not locked into place when you sat on it. Bright huge yellow spots stains on bed covers, yuck. Light in bathroom automatically turned on whenever you enter the bathroom. You could not turn off this feature so it was as bright as a stadium at 4 am when you needed to go use it. Really woke you up. Breakfast was the usual fake meat and cold bakegoods. It was 25 mins away from everything in lancaster. Don't know how it can be called lancaster comfort inn. Maybe it is on the boarder. The "updated" features looked slopy and rushed. Mistake to book.
Bathroom had black mold and could not take a bath after long journey as tub stopper didn’t wor ( tried calling desk multiple times but no answer) Decided seeing as I hadn’t been able to take a bath I’d try the spa in the morning when it opened - not working. Told desk, they said maintenance would come, never did. As a hospitality professional myself I tend to know back of house and would say that there was no reason for the things I’m complaining about.
Located within 2 miles (3 km) of Boulders Mini Golf, Comfort Inn Lancaster County places you within a few miles (5 km) of Leisure Bowling & Golfing Center. This hotel has 60 rooms and welcomes guests with conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Start your day off right with a free on-the-go breakfast, served each morning from 8:00 AM to 10:00 AM.
All 60 rooms feature microwaves, refrigerators, and coffee makers. 32-inch TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are other standard amenities.
Comfort Inn Lancaster County offers an indoor pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking if you drive. The 24-hour front desk has staff standing by to help with luggage storage, tours or tickets, and dry cleaning/laundry. Additional amenities include a 24-hour business center, free newspapers, and laundry facilities.
Horrible hotel, junkies all over moving in and out all day l night. Couldn't sleep Bathroom are dirty, we didn't even brush our teeth of how dirty and ugly that hotel looks like. It smells like crack all over the hallways The rooms smells horrible and my AC didn't work in my room. Worst hotel ever stay away
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
I really liked how clean the bathroom looked. It was sparkling. The room was clean as well. Also, the breakfast was good, especially the eggs which tasted good and fresh. A lot of times I dislike the scrambled eggs at the hotels because they are all watery and in such tiny pieces and they don’t taste good
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are thrilled to hear you enjoyed your stay. I will pass your compliments on to our housekeeping supervisor and breakfast staff. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
Just your basic hotel nothing to special. It could be cleaned better.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
I booked this property because there was a heat wave in my area and I wanted a pool. It was great. My two boys were very pleased. Clean, w ehad the pool all to ourselves all day. I cannot complain.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
I liked that the a.c. was already on in the room. Guest services agent at check in was really nice. The colors felt vintage in a drab way. Overall the room did not feel dirty but a slightly worn feel.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,
This was a good value in the area of Millersville.
The pool was bigger than most and there was a nice hot tub. Breakfast were very nice but the poor girl running things was overwhelmed and needed help. The workout room had great machines. The staff was polite and friendly. The room was dirty and the bathroom was moldy and we had NO hot water both nights. The staff was very apologetic and you could tell very afraid of the 'manager.' The manager was a complete jerk and told our entire group that there was nothing wrong with the boiler, until I told him I would be filing with my credit card company. He gave us 25% of the room.
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!