Skip to main content
Beginning of main content

Lancaster Budget Host Inn & Suites

2.5 out of 5.0

Recent guest reviews

Stayed here overnight last weekend and we woke to bed bug bites all over legs. Had to spend the rest of weekend washing all the clothing and the luggage and treated the car with special spray and not being able to spend the weekend at the home of our friend since we did not want to infect them. When I called the hotel the next day, they send they would send housekeeping and I told them they would need something stronger than housekeeping. I also asked for a manager since I wanted a full refund. No manager called me back that day, not the following day when I called again. I ended up calling Orbitz who handled the situation very professionally and was issued a full refund. Thank you Orbitz! Moral of the story is DO NOT STAY HERE IT IS GROSS.

This hotel is rundown, dirty, and outdated. I wI'll not stay here again.

Staff was nice. The rest of our experience, not so much. Breakfast items were stale, rooms appeared to not have been updated in decades, windows were small and felt like being in a jail cell, bathroom door didn't shut correctly, the room hadn't been dusted, fridge was miniature, tv only had a few channels, and it was not worth the money saved in our opinion. When we woke in the am, the floor and bedding had moisture in it/on it from whatever was happeneing with the ac. I picked a pillow up of the floor and it was actually damp/wet. The water park feature would have been an additional fee on top of our room rate had we chose to use it. When we booked, it appeared to be included in the price which was not the case. I will say our bed and pillows were comfortable and clean though and the staff was hospitiable? Just not the place for us.

We checked in early and got our Caribbean Indoor Water Park passes right away. Excellent front desk staff took good care of us. Rooms were interconnected and comfortable. Breakfast was very good and kept well stocked. Really enjoyed our family stay and highly recommend this hotel!

Smells, TV doesn't work, water too hot, bet not good, too nosy, .......

When I checked in all went well. Was asked if I wanted my water park tickets that evening or the next day. We chose next day. The next day came and when I asked they said we don't get any tickets. I clearly booked this with tickets involved. The manager clearly would not give me the tickets saying I didn't pay for it. They stated I only paid 60.00 when it was 80 that I paid. truly a bad idea going there never again. Wallpaper peeling from the walls , door lock broken, they don't clean the blankets or bed spreads. no coffee maker available . Never again

Room was clean and pillows were very soft. Bed is firm. Our room had no microwave or iron, but it was fine. Great room on a budget. All staff was extremely friendly and kind. Definitely do the Water Park! Water Park Staff was very friendly and attentive. The slides are fast. Hot tub with waterfall was fun. Great for kids or even adults!

We were very impressed with the cleanliness and overall appearance of the room. The lack of visible staff was a little disconcerting as we needed extra trash bags in the room for our dirty laundry and could not find anyone to ask. Also we a little upset that there was no coffee pot in our room or any available anywhere in the hotel except for during breakfast hours but overall was very pleased with the hotel and would definitely stay again!!!

When we arrived our room was uncomfortably warm (August). The air conditioner did not work at all in the room. The phone cord was out of the phone and the line was broken out of the phone. I told the front dest and they stated that they would notify someone. Well, we ended up staying all night in that room waiting for "someone" to show up. The next morning I tried to call the front desk, no answer. I called 3 or 4 times and let the phone ring 20 times minimum. When they finally answered I told them that I couldn't spend another night in that room, and nobody ever came to address the issues. They moved us to another room. No problems in that room. We stayed here for 4 nights. I just wish that they were more upfront and moved us during our first night instead of making me think that they would fix the problems. Every morning they ran out of eggs and waffles by 8am. You have to get to breakfast really early, they skimp on food. The quality of the breakfast was ok at best (when there was food). This seemed to be a common complaint with the other guests as well. The pool walls were slimy, my kids both slipped when trying to get into the pool. I almost slipped as well (not because of the water, because of the slimy surface). I probably won't stay here again. I would rather spend the extra money for better service and quality. It was pretty run down, not what I expected. If the customer service had been better I might have been able to overlook the other stuff. I was here with my wife and two children.

Hotel very old.my room had abad musty smell,staff very nice . Would not stay again or recommend it to others,

She and her children had a wonderful time!!!! The breakfast was outstanding for she and the kids. They loved the indoor water park.

Several years ago the hotel was clean and well run. Just walking across the floor made my socks black. There was mildew in the shower. Could not get on the internet. Was not worth the $109 we spent at all. The staff were friendly enough.

Wi fi was bad. rooms need some work done over all it was an ok stay

Room has black mold in both the room and bathroom. Told staff and when she looked she made cleaning staff come with her along with tile cleaner. She tried to tell us that it was a water stain. She then offered to have cleaning staff clean it with tile cleaner. The kids did enjoy the water park.

No microwave in the room. Don't expect anything from the front desk. Must login every 3 hours for internet. $12 charge for water park each day. I stayed for new year's eve. Every one come out and hoot yell scream at 12am for 15 minutes. Great location.

Great water park inside hotel. Awesome location for convenience. Overall it was a great place to stay and visit.

We knew it is a budget motel and did not have much expectation. But our stay was quite comfortable, and it was better than we expected. We booked 2 adjacent rooms, and the rooms were quite spacious. The location is close to everything.

The Inn's pictures on the website shows only front of building and looks nice but form side pictures you can see it is not what you expected if we would see the whole building pictures. Staff is rude, doesn't speak good English. We requested crib on reservation but we needed to pay extra $20 and nobody told us about it, plus it was not a crib, it was single bed which didn't work for our 2 years old child. Front desk didn't explain about payment. The room was ok but with very old pillows and we found a bug climbing our laggage. I didn't feel conffortbale to stay there and would never come again for this price. Was cheap type of motel...

Breakfast options can be improved. Location is great. Pool and room were good. Cleanliness was acceptable. Staff was cordial. Decent Value. There is room for improvement.

Room was clean and surprisingly large. The continental breakfast was very limited-- coffee and a sweet prepackaged roll. My teen children enjoyed the pool and this inn was super well-located. Perfect for a one night stay.

Room options

Standard Room, 2 Queen Beds

Queen 2 | Sleeps 5

Guest reviews for Lancaster Budget Host Inn & Suites

Everyone (4) Couples (17) Business (1) Family (39) Friends (4) Other (4)
1

bed bugs!

Everyone

Stayed here overnight last weekend and we woke to bed bug bites all over legs. Had to spend the rest of weekend washing all the clothing and the luggage and treated the car with special spray and not being able to spend the weekend at the home of our friend since we did not want to infect them. When I called the hotel the next day, they send they would send housekeeping and I told them they would need something stronger than housekeeping. I also asked for a manager since I wanted a full refund. No manager called me back that day, not the following day when I called again. I ended up calling Orbitz who handled the situation very professionally and was issued a full refund. Thank you Orbitz! Moral of the story is DO NOT STAY HERE IT IS GROSS.

By on Aug 17, 2017

2

rundown, dirty, and outdated

Everyone

This hotel is rundown, dirty, and outdated. I wI'll not stay here again.

By on Jul 8, 2017

2

not the hotel for us.

Everyone

Staff was nice. The rest of our experience, not so much. Breakfast items were stale, rooms appeared to not have been updated in decades, windows were small and felt like being in a jail cell, bathroom door didn't shut correctly, the room hadn't been dusted, fridge was miniature, tv only had a few channels, and it was not worth the money saved in our opinion. When we woke in the am, the floor and bedding had moisture in it/on it from whatever was happeneing with the ac. I picked a pillow up of the floor and it was actually damp/wet. The water park feature would have been an additional fee on top of our room rate had we chose to use it. When we booked, it appeared to be included in the price which was not the case. I will say our bed and pillows were comfortable and clean though and the staff was hospitiable? Just not the place for us.

By on Jun 27, 2017

5

perfect choice

Families

We checked in early and got our Caribbean Indoor Water Park passes right away. Excellent front desk staff took good care of us. Rooms were interconnected and comfortable. Breakfast was very good and kept well stocked. Really enjoyed our family stay and highly recommend this hotel!

By , from Waynesboro on Nov 14, 2016

2
Everyone

Smells, TV doesn't work, water too hot, bet not good, too nosy, .......

By on Apr 5, 2016

1

horrible choice

Couples

When I checked in all went well. Was asked if I wanted my water park tickets that evening or the next day. We chose next day. The next day came and when I asked they said we don't get any tickets. I clearly booked this with tickets involved. The manager clearly would not give me the tickets saying I didn't pay for it. They stated I only paid 60.00 when it was 80 that I paid. truly a bad idea going there never again. Wallpaper peeling from the walls , door lock broken, they don't clean the blankets or bed spreads. no coffee maker available . Never again

By on Dec 7, 2014

4

fun water park with friendly staff!

Couples

Room was clean and pillows were very soft. Bed is firm. Our room had no microwave or iron, but it was fine. Great room on a budget. All staff was extremely friendly and kind. Definitely do the Water Park! Water Park Staff was very friendly and attentive. The slides are fast. Hot tub with waterfall was fun. Great for kids or even adults!

By on Sep 23, 2014

4

budget host inn lancaster

Families

We were very impressed with the cleanliness and overall appearance of the room. The lack of visible staff was a little disconcerting as we needed extra trash bags in the room for our dirty laundry and could not find anyone to ask. Also we a little upset that there was no coffee pot in our room or any available anywhere in the hotel except for during breakfast hours but overall was very pleased with the hotel and would definitely stay again!!!

By on Aug 20, 2014

2

wouldn't stay here again.

Families

When we arrived our room was uncomfortably warm (August). The air conditioner did not work at all in the room. The phone cord was out of the phone and the line was broken out of the phone. I told the front dest and they stated that they would notify someone. Well, we ended up staying all night in that room waiting for "someone" to show up. The next morning I tried to call the front desk, no answer. I called 3 or 4 times and let the phone ring 20 times minimum. When they finally answered I told them that I couldn't spend another night in that room, and nobody ever came to address the issues. They moved us to another room. No problems in that room. We stayed here for 4 nights. I just wish that they were more upfront and moved us during our first night instead of making me think that they would fix the problems. Every morning they ran out of eggs and waffles by 8am. You have to get to breakfast really early, they skimp on food. The quality of the breakfast was ok at best (when there was food). This seemed to be a common complaint with the other guests as well. The pool walls were slimy, my kids both slipped when trying to get into the pool. I almost slipped as well (not because of the water, because of the slimy surface). I probably won't stay here again. I would rather spend the extra money for better service and quality. It was pretty run down, not what I expected. If the customer service had been better I might have been able to overlook the other stuff. I was here with my wife and two children.

By on Aug 17, 2014

1

hotel

Families

Hotel very old.my room had abad musty smell,staff very nice . Would not stay again or recommend it to others,

By on Jul 21, 2014