Norbreck Castle Hotel3.0 out of 5.0
Recent guest reviews
Have too say staff very nice . Booked this thinking pol looks amazing for kids , what a let down an still had too pay for swimming very old, as my daughter said hotel smells like her pet rabbits hutch !!!!! , as for breakfast sausage s where not fit for human consumption or the scramble egg , stick too bacon eggs an toast . Coffee an tea think that came out from the sea !!! . Basically there is a lot nicer places in Blackpool for just a little bit more money
Having looked at the photos on booking.com I felt confident that this hotel was a nice place to stay for a couple of nights. The photos must be at least20 years out of date. The hotel is well overdue for a refurb. I was put off by the exterior - which cannot have seen a coat of paint since 1960! and the amount of rubbish and cigarette butts littering up the entrance areas and outside had to be seen to be believed. Surely it would not cost much to employ someone to tidy up out there once in a while - an while they were at it they could give the grass a trim - it's at least 6" long. The hotel is approximately 4-5 miles out of Blackpool and a nice walk. The tram stop is right outside the hotel and the special offer day passes or 3 day passes are really good value (they can be used on the trams and the buses) All in all we got what we paid for - a cheap couple of days away. However I do feel cheated by the photos we saw
We stayed here for two nights to meet with family for our nephews 10th birthday. The hotel is very tired and as many people have said desperate need of a refurb. There is wallpaper coming off of the walls in communal areas, and the rooms are very dated. I would imagine it would look the same today as 30years ago, just more 'worn' (including furniture and decor!) Our room was small and the first thing you noticed when opening the door was the smell of stale smoke (not pleasant!). The furniture is all very old and in need of replacing. The 'view' from the window was overlooking the flat roof with a lot of pipe work for the building. On the plus side, the bathroom was clean although one the plug had been put in the sink there was no way of removing it, and the overflow hole didn't work so once full there was no way to wash hands etc except in the shower (there was no bath). We would not recommend eating in the restaurant, there was very limited choice and what was there wasn't very nice (or good value). You can get better meals when you're out and about. The swimming pool is not free for anybody over 12, and children have to be accompanied in the pool by an adult (which I do not disagree with) but this means that you would always have to pay. It is also a long way out (approx. 4-5miles from the tower). It is not what I would call reasonable walking distance despite the website claiming it's near the main attractions. There is a tram stop outside the hotel, but again is all extra expense. Overall, not a pleasant experience and I would not ever book again to stay here. It seems that they are simply taking advantage of families on a budget. I did not think it was particularly cheap (we paid £120 for a double room for 2 nights room only) but there was a distinct lack of value for money.
Just returned from one night stay and my over all opinion is the building is massive and in need of a full uplift. What we noticed when we arrived was the litter and cigarette buts everywhere. There is a lot of cleaners and staff but to be fair the size of the building and grounds makes there job almost impossible. The rooms are clean but furniture is really old but functionable. Our room at back of hotel had a view of a corrigated roof. The lift was hitty missy long wait for it. The breakfast was really nice. You can also have a evening meal for £14 or theres a small counter in the bar area that does the usual seaside food with chips open till 9pm. The evening entertainment begins with bingo priced at £7 or £10 bundles of tickets there was 4 games for prize money between £30/£40. The cabaret after left a lot to be desired lasted about 1hour. Blackpool can be reached by local bus out front of hotel at £2.70 per person to far to walk.. To sum up the norbrek it must of been fantastic back in its time but now needs massive update. Cheap and chearfull staff lovely. Prob give it 4 out of 10.
At the price of £50 for a night through a website, we thought by looking at the pictures that we had saved at least 50% off the usual price. Unfortunately it was disappointing to find out this was not the case. You don't expect much for this price but you at least expect a clean room if not anything else. Before I point out the points I noted, the first room we were given was so bad we had to be changed into another room so my review is based upon both rooms overall. The second room was only a slight improvement to the first. 1. The whole building needs an upgraded exterior, it is old, dated; 2. The lobby area and main bar area looked quite clean, tidy and modern enough, the lifts functioned ok but were small and dated; 3. The rooms had multiple marks on the walls, botch job plasteric work, old and dirty windows, old and marked tables and cupboards, the bathroom was not clean, the ceiling had damp marks and some items had dirty marks (on the kettle) (on the wall near to beds) which looked as if they had not been cleaned properly for a while / possibly unhygienic. Needless to say, we did not use the coffee and tea making facilities in the rooms because of this. 4. The bedding and beds themselves appeared clean and adequate per se, but the correct type and configuration of the beds were not as agreed. This meant we had to share beds with the kids. 5. The widows were old, unclean and need a full replacement. I would have given 2 stars because the lobby, bar and other facilities looked clean and tidy (although we did not use them) -although I would not stay more than one night and I probably would not go back again unless it had a full refurbishment. But, I am afraid the quality of the rooms led to the lowest rating.
We stayed one night in March. It was just awful. We found the hotel extremely busy in the foyer/reception area. Lots of people stood in ten doorways smoking. It smelt disgusting. Turned out there was an AA convention there. If told this information we would NOT have stayed with our two young children. The hotel was in a very run down state and when we voiced our opinions it fell on deaf ears. The staff were not interested in the slightest
It was very cheap ,and considering what they charged me ,I thought it was great value for money, they don't make it out to be something it isn't. I would definitely stay there again ,it's not a great location,needs a bit of decorating but it is what it is ,certainly not cheap and nasty. I think people who have written bad reviews were expecting it to be like a castle. If you are looking for something ok and cheap this is definitely the right choice
When we arrived were not told there was a cheerleading competition on for 2 days the hotel was overrun with kids of all ages they were very noisy the Friday night was so noisy but it got worse on the saterday when we came down for breakfast we could not move for people sitting in the conservatory area doing make up and hair this went on all day by midmorning there must have over a hundred kids running about as there were kids coming from other hotels to compete when we were in the hotel we spent our time in our room as all areas of the hotel was being used by the dancers an we couldn't get a seat outside was a disgrace with beer glasses and takeaway food cartons lying everywhere even inside on tables in the conservatory as we are a couple in our sixeties the noise was too much to bear when we booked we were assured that they cater for people who are gluton free and they did have dinner that was but not breakfast and when I complained at reception and said all my husband couldl eat was bacon and beans was told well that's gluton free I think we should have been told when we were booking in that they had a competition on and we would have went somewhere else I emailed a complaint direct to brittania the company that owns the hotel but despite sending 2 emails they have not responded to either of them the rooms were clean enough but we did find hairs in the bath and the pillows
Dirty rooms, bed linen dirty- hairs all over (pubic ones)🤢 kettle appeared if someone had laid a log in it then turned it on. Could not sleep as beds where so uncomfortable. Breakfast was grim, dirty glasses, dirty tables. Tea did not taste like tea- might have recycled the dish water. Only blessing was I had only booked for 1night. Never again.
We attended a cheerleading competition here in July 2017 A lot of families with children, which is what it's all about. Bar area is a disgrace, dirty and tables not cleared. Sticky nasty tables and worn out furnishing. Bins overflowing all over. Man on little cafe part is just plan rude and is clearly in need of some customer service training. Bar staff were very pleasant. Toilets were also not cleaned often enough. Clearly when these events are on, more staff are needed to keep it clean and tidy. The outside of the hotel looks tired. Overlooking the sea, it could be such a super place to stay, but really does need lots of updating.
- Free WiFi in public areas
- Free parking
- Onsite dining
- Indoor pool
Norbreck Castle Hotel places you within 2 miles (3 km) of Genting Casino Blackpool and Cleveleys Front. This 480-room, 3-star hotel has an indoor pool along with free self parking and a fitness center. Also close to this Blackpool hotel are Gynn Square and Warbreck Hill Government Offices.
Enjoy a leisurely bite to eat at Castles Restaurant, the hotel's onsite restaurant. You can sip a beverage at the coffee shop/café. Start your day off with full breakfast, available for a fee.
The 480 rooms have coffee makers and desks. Guests can expect WiFi and TVs. Bathrooms offer hair dryers and free toiletries.
Guests staying at Norbreck Castle Hotel enjoy an indoor pool, a fitness center, and a spa tub. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this beach hotel include a sauna, free WiFi in public areas, and 6 meeting rooms.
Reviews from Trip Advisor
24% of guests recommend this hotelTotal of 5712 reviews