Completely broken; and not well maintained. No fan in the suite, extremely hot and bathroom in very poor condition.
This place is set in gorgeous South Lake Tahoe, but had it been anywhere else there is no way they could charge as much as they did! It was filthy everywhere. The walls were brown but the paint was obviously not. We were charged for 2 queens, but they were full size beds, not too mention uncomfortable. Outside the upstairs walkways are rotting away and it was terrifying to walk on. I could have dealt with everything except the filth.
It was a place to sleep. It had a good location with lots of restaurants nearby. I knew when I booked the place not to expect too much, and I was ok with that. We stayed two nights, and no one had come to bring fresh towels of tidy up the room. The stay was just OK. It was a place to sleep, and there were plenty of channels to watch on TV.
Lobby was dreary at check-in. Room was clean but small and missing one of the lamps next to the bed. Entrance on our first floor room was in an alleyway. Bedspread had a cigarette burn on it. Breakfast was bare bone with no sugar substitutes available and when asked about it the attendant didn’t seem to know what what they were. My wife and have been traveling cross country for a month and this was our only disappointment. Definitely not a good value property.
Great for family getting away. We had a split room which made it easy to put kids to bed and let mom and dad relax in privacy. Rooms are clean, not overcrowded with to much fuss and affordable. Staff was extremely polite and professional. We would definitely stay again.
It was an OK place if you're not picky. I understand July is sky high time for these hotels to raise their prices but, comm'on $115 a night. Water keeps going off. If not, it's just hot or cold water running in the shower. Bathroom space small. Staff alright if you don't have a conversation with them because, it's hard to understand when THEY barely speak English. When we got in to our room, there were plastic cups under the night stand Lord knows how long it's been there.
Good service, accommodated late check-in and promptly responded to power outage in bathroom. Uncomfortable King bed (could feel the springs). Shower ONLY no bath for kids (probably said that somewhere, but I didn't notice). Quiet, good stay otherwise.
Room carpet was very dirty turning our socks black, but staff was friendly and nice to let us use the microwave. Loud with room next to chapel during a late night wedding.
Sincerely, I did not complain at the hotel just because I am not like that. Now, I am doing this review hoping that this hotel take action to improve. It has a great location. The guy in the front desk was very nice.... There was not phone to call the front desk, there was not cable and the tv was not working...
Close to Barton Memorial Hospital where I was to check in on Monday.
Located in Highland Woods within a short walk of Magic Carpet Golf, Sunray Tahoe Hotel is within a mile (2 km) of Lake Tahoe Historical Society Museum. This 30-room motel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free continental breakfast is offered each morning.
All 30 air-conditioned rooms provide free local calls, safes, and desks. Guests can enjoy satellite TV and stay connected with free WiFi and wired Internet. Free toiletries are also included.
Guests staying at Sunray Tahoe Hotel enjoy free WiFi in public areas, free newspapers, and a garden. If you drive, put free parking to good use. Front-desk staff are standing by 24/7 to assist with any requests. Additional amenities include wedding services and barbecue grills.
Completely broken; and not well maintained. No fan in the suite, extremely hot and bathroom in very poor condition.
This place is set in gorgeous South Lake Tahoe, but had it been anywhere else there is no way they could charge as much as they did! It was filthy everywhere. The walls were brown but the paint was obviously not. We were charged for 2 queens, but they were full size beds, not too mention uncomfortable. Outside the upstairs walkways are rotting away and it was terrifying to walk on. I could have dealt with everything except the filth.
It was a place to sleep. It had a good location with lots of restaurants nearby. I knew when I booked the place not to expect too much, and I was ok with that. We stayed two nights, and no one had come to bring fresh towels of tidy up the room. The stay was just OK. It was a place to sleep, and there were plenty of channels to watch on TV.
Lobby was dreary at check-in. Room was clean but small and missing one of the lamps next to the bed. Entrance on our first floor room was in an alleyway. Bedspread had a cigarette burn on it. Breakfast was bare bone with no sugar substitutes available and when asked about it the attendant didn’t seem to know what what they were. My wife and have been traveling cross country for a month and this was our only disappointment. Definitely not a good value property.
Great for family getting away. We had a split room which made it easy to put kids to bed and let mom and dad relax in privacy. Rooms are clean, not overcrowded with to much fuss and affordable. Staff was extremely polite and professional. We would definitely stay again.
It was an OK place if you're not picky. I understand July is sky high time for these hotels to raise their prices but, comm'on $115 a night. Water keeps going off. If not, it's just hot or cold water running in the shower. Bathroom space small. Staff alright if you don't have a conversation with them because, it's hard to understand when THEY barely speak English. When we got in to our room, there were plastic cups under the night stand Lord knows how long it's been there.
Good service, accommodated late check-in and promptly responded to power outage in bathroom. Uncomfortable King bed (could feel the springs). Shower ONLY no bath for kids (probably said that somewhere, but I didn't notice). Quiet, good stay otherwise.
Room carpet was very dirty turning our socks black, but staff was friendly and nice to let us use the microwave. Loud with room next to chapel during a late night wedding.
We appreciated your review because that allow us to improve our service. As you see we are family own business and the building is old, we will do our best to upgrade facilities. A guest like you we will consider as a very good friend, so we wish can give you a better service in the future. If you can address the room number has problem's that we can take care the problems sooner, thank you for your business. Best regards!