4/10 Poor
Kerry G.
Dec 31, 2025
Liked: Cleanliness
We rented Eagle Landing at Rumbling Bald through VRBO for the dates of December 24-28, 2025 to be used as a family vacation with 7 of our adult children who traveled from Virginia, Florida, and other parts of North Carolina to attend our family trip. On the morning of December 24, Ryan from Rumbling Bald called to tell me that there was a water line break at Eagle Landing, and we would be provided alternate accommodations. Needless to say I was disappointed, but open to the alternate accommodations that Rumbling Bald could accommodate at the last minute. Ryan explained that Duffer's Delight was available and could accommodate the size of our group. I asked Ryan if I could have the address of the new reservation and he said that he doesn't typically give out the address before 4:00 pm check-in, but in this case he would provide it so that the parties that were driving in from out-of-state could have a destination to put into their GPS. I found that odd since it was the day of check-in, and I have always received an email from VRBO with the rental address and check-in information. Regardless, I hung up to await further details in an email that Ryan assured he would send. The email arrived shortly after, and I noticed a few things that were not what I was expecting or desiring for our trip. These were things that we distinctly looked for in our original reservation: 1. The new accommodations were not within walking distance to water. 2. The new accommodations did not have a fi
Kerry G.
Stayed 4 nights in Dec 2025