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Altstadt Hotel Krone Luzern

3.0 star property

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Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast for a fee
Front of property
Standard Single Room, 1 Twin Bed | Bathroom | Free toiletries, hair dryer, towels, soap
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Weinmarkt 12, Lucerne, CH-6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Hertensteinstrasse
    ‪3 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

8.0 out of 10
Very good
(5 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

9.0 out of 10
Wonderful
(82 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

About the neighborhood

Lucerne

Located in Old Town Lucerne, Altstadt Hotel Krone Luzern is adjacent to Lucerne Town Hall and within a 5-minute walk of other popular sights like Chapel Bridge. Each of the 29 rooms at this 3-star hotel includes a minibar, an espresso maker, and a TV.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • Hertensteinstrasse - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles
  • Lake Side Promenade - 9 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Zum Weissen Kreuz - ‬2 min walk
  • ‪Rathaus Brauerei - ‬3 min walk
  • ‪Mill'Feuille - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Sip Café & Bar - ‬1 min walk

About this property

Altstadt Hotel Krone Luzern

Guests of Altstadt Hotel Krone Luzern enjoy free WiFi in public areas, a business center, and a computer station. Valet parking is available for CHF 32 per day. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry. This historic hotel also has laundry facilities.
Guests can expect free WiFi and TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and portable fans are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Exterior
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8.4 out of 10, Very Good, 765 reviews
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The price is $521
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10 per pet, per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is available during limited hours. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Are free cancellation options available at Altstadt Hotel Krone Luzern?

Altstadt Hotel Krone Luzern provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Altstadt Hotel Krone Luzern?

As of Jun 21, 2026, prices found for a 1-night stay for 2 adults at Altstadt Hotel Krone Luzern on Jun 24, 2026 start from $317, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Altstadt Hotel Krone Luzern?

This hotel is situated in Old Town Lucerne, just steps from Lucerne Town Hall and Chapel Bridge. You'll also find Hertensteinstrasse and The Swiss Path less than a mile away.

Is there parking available at Altstadt Hotel Krone Luzern?

Yes, valet parking is offered for CHF 32 per day.

Does Altstadt Hotel Krone Luzern include a casino at the property?

No, Altstadt Hotel Krone Luzern doesn't have a casino.

Is there an indoor pool at Altstadt Hotel Krone Luzern?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Altstadt Hotel Krone Luzern?

Amenities that appeal to couples at this historic hotel include a minibar, an espresso maker, and a heated floor.

Does Altstadt Hotel Krone Luzern have a hot tub?

No, there isn't a spa tub at this hotel.

Does Altstadt Hotel Krone Luzern have a restaurant that serves breakfast?

Yes, Altstadt Hotel Krone Luzern serves buffet breakfast each morning for a surcharge from its restaurant.

Does Altstadt Hotel Krone Luzern allow pets to stay for free?

Although they can't stay for free, pets are welcome at Altstadt Hotel Krone Luzern for a fee of CHF 10 per pet, per day.

Does Altstadt Hotel Krone Luzern have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Altstadt Hotel Krone Luzern?

No, you won't find guestrooms with balconies at Altstadt Hotel Krone Luzern.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 535 out of 1002 reviews
Rating 8 - Good. 353 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 17 out of 1002 reviews
Rating 2 - Terrible. 11 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

RICHARD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great hotel location
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bhavin

Liked: Cleanliness, amenities, property conditions & facilities
Great place, location and facility - would highly reccomend.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Joshua

Liked: Cleanliness, staff & service, amenities
Very friendly staff, excellent location. Room a little small but clean. Would stay here again.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Evan M

Liked: Cleanliness, amenities, property conditions & facilities
Helpful and friendly staff. Excellent location in a beautiful city.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Accessible to everything , beautiful hotel and friendly staff
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

AZUCENA

Liked: Cleanliness, property conditions & facilities
The room was absolutely clean and the beds very comfortably, the staff amazing
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and simple amenities. The room was a nice size, high ceilings. The beds were two twins (perfect for my son and I) and were very comfortable.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Shanna

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this hotel was excellent! Great location, spacious and clean room, kind and helpful staff. Highly recommend!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ethel May

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, fresh sheets and friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and excellent location
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Megan Zoe

Liked: Cleanliness
Great location! The room was clean and nice.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the heart of Lucern. Super cute hotel with great service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very walkable to visit the city
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly and helpful staff. Perfect location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and large rooms
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have a great stay in this hotel! The location is walkable from train station and nearby Coop is convenient for quick purchase. Received Lucerne guest card before the stay. Room is clean. Only a minor feedback is pillow is too soft for my preference. Would stay here again
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Olivia

Liked: Cleanliness, staff & service
Hotel was lovely and the location was perfect! Only con was the shower.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

wesam

Liked: Cleanliness, amenities, property conditions & facilities
Wonderfull stuff . You feel home
Stayed 1 night in Feb 2026
Verified

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a single bed place in a convenient area. Friendly staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
I loved this hotel! Beautiful room overlooking a quaint street. Super friendly staff. It made me happy!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

petronella

Liked: Cleanliness, amenities, property conditions & facilities
The check in and out is smooth, very clean rooms, extremely close to all sites, train station, restaurants. Storage room for luggage was helpful.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to various parts of Lucerne
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Joan Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel! Close to shopping, restaurants and historic sights. We loved it!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Ferry

Liked: Cleanliness, staff & service, amenities
Great experience
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Modern clean room in a central location in Lucern - Just a short walk to the river and not too far from the train station.
Stayed 3 nights in Dec 2025