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Altstadt Hotel Krone Luzern

3.0 star property

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Photo gallery for Altstadt Hotel Krone Luzern

Front of property
Reception
Triple Room | Minibar, in-room safe, desk, blackout drapes
Daily buffet breakfast (CHF 23 per person)
Standard Single Room, 1 Twin Bed | Bathroom | Free toiletries, hair dryer, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services

Explore the area

View in a map
Weinmarkt 12, Lucerne, CH-6004
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪3 min walk‬
  • Place, Hertensteinstrasse
    ‪3 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | Minibar, in-room safe, desk, blackout drapes

Standard Single Room, 1 Twin Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

9.0 out of 10
Wonderful
(76 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout drapes

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, blackout drapes

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Lucerne

Located in Old Town Lucerne, Altstadt Hotel Krone Luzern is next to Lucerne Town Hall and Mill Bridge. Each of the 29 rooms at this 3-star hotel includes a minibar, an espresso maker, and a TV.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • Hertensteinstrasse - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles
  • Lake Side Promenade - 9 min walk - 0.5 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Rathaus Brauerei - ‬3 min walk
  • ‪Zum Weissen Kreuz - ‬2 min walk
  • ‪Zunfthausrestaurant Pfistern - ‬2 min walk
  • ‪Bierliebe & Friends - ‬3 min walk
  • ‪Mill'Feuille - ‬2 min walk

About this property

Altstadt Hotel Krone Luzern

Guests of Altstadt Hotel Krone Luzern enjoy free WiFi in public areas, a business center, and a computer station. Valet parking is available for CHF 32 per day. The front desk has multilingual staff that can help with securing valuables, concierge services, and dry cleaning/laundry. This historic hotel also has laundry facilities.
Guests can expect free WiFi and TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and portable fans are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10 per pet, per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is available during limited hours. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Are free cancellation options available at Altstadt Hotel Krone Luzern?

Altstadt Hotel Krone Luzern provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Altstadt Hotel Krone Luzern?

As of Mar 28, 2026, prices found for a 1-night stay for 2 adults at Altstadt Hotel Krone Luzern on Mar 31, 2026 start from $134, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Altstadt Hotel Krone Luzern?

This hotel is situated in Old Town Lucerne, just steps from Lucerne Town Hall and Hertensteinstrasse, and within a short walk of Chapel Bridge. You'll also find The Swiss Path and KKL Lucerne less than a mile away.

Is there parking available at Altstadt Hotel Krone Luzern?

Yes, valet parking is offered for CHF 32 per day.

Does Altstadt Hotel Krone Luzern include a casino at the property?

No, Altstadt Hotel Krone Luzern doesn't have a casino.

Is there an indoor pool at Altstadt Hotel Krone Luzern?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Altstadt Hotel Krone Luzern?

Amenities that appeal to couples at this historic hotel include a minibar, heated floors, and an espresso maker.

Does Altstadt Hotel Krone Luzern have a hot tub?

No, there isn't a spa tub at this hotel.

Does Altstadt Hotel Krone Luzern have a restaurant that serves breakfast?

Yes, Altstadt Hotel Krone Luzern serves buffet breakfast each morning for a surcharge from its restaurant.

Does Altstadt Hotel Krone Luzern allow pets to stay for free?

Although they can't stay for free, pets are welcome at Altstadt Hotel Krone Luzern for a fee of CHF 10 per pet, per day.

Does Altstadt Hotel Krone Luzern have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Altstadt Hotel Krone Luzern?

No, at Altstadt Hotel Krone Luzern, there aren't any guestrooms that list a balcony.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 527 out of 1001 reviews
Rating 8 - Good. 356 out of 1001 reviews
Rating 6 - Okay. 89 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Kelly

Liked: Cleanliness, amenities, property conditions & facilities
Love it! Super clean
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location in the heart of Lucern. Super cute hotel with great service.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Dec 2025

8/10 Good

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great price for a single bed place in a convenient area. Friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jenny

Stayed 1 night in Dec 2025

8/10 Good

Olivia

Traveled with partner
Liked: Cleanliness, staff & service
Hotel was lovely and the location was perfect! Only con was the shower.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Modern clean room in a central location in Lucern - Just a short walk to the river and not too far from the train station.
Stayed 3 nights in Dec 2025

4/10 Poor

Dale S

Liked: Cleanliness
The room was cold even though the heater was turned on high. The water pressure for the shower was very low at times only spraying about three inches from the nozzle while on high.
Stayed 2 nights in Dec 2025

10/10 Excellent

Denise

Traveled with group
Liked: Cleanliness, property conditions & facilities
Location excellent. Room clean, large and had great view. Got a kettle and adapter from reception and held for the stay. Would highly recommend
Stayed 3 nights in Dec 2025

10/10 Excellent

JUAN

Stayed 2 nights in Dec 2025

10/10 Excellent

petronella

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in and out is smooth, very clean rooms, extremely close to all sites, train station, restaurants. Storage room for luggage was helpful.
Stayed 2 nights in Dec 2025

8/10 Good

Gina

Liked: Staff & service, amenities
Staff very friendly, excellent location, ideal valet parking (save dragging suitcases across the city). Only minor issue was dirty in the bathroom in front of the toilet bowl which due to it being late at night we just covered with a hand towel.
Stayed 1 night in Dec 2025

10/10 Excellent

MARIA

Liked: Cleanliness, amenities, property conditions & facilities
Accessible to everything , beautiful hotel and friendly staff
Stayed 3 nights in Nov 2025

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness, staff & service
Super location, nice staff. Very clean. Hot breakfast buffet was great. The downside the bathroom had a very tiny square curtained shower
Stayed 5 nights in Dec 2025

8/10 Good

Tami

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The location is a 10 out of 5
Stayed 3 nights in Dec 2025

10/10 Excellent

Glen

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Spacious, clean and quiet room at a reasonable cost. Easy walk from Luzern railway station and quick access to all the highlights of Luzern in its Christmas Market season. Very large grocery store available around the corner.
Stayed 1 night in Dec 2025

6/10 Okay

callie

Stayed 1 night in Nov 2025

10/10 Excellent

Nhu-Y, San Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is clean and staffs are friendly! It is close to station and most places, very convenient. Special thank to the gentleman at reception desk, who helped us order taxi! Uber is not very popular here.
Stayed 2 nights in Nov 2025

6/10 Okay

Nancy

Stayed 2 nights in Nov 2025

10/10 Excellent

Shelby

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean!
Stayed 2 nights in Nov 2025

10/10 Excellent

Diane

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff. Great location. Single room was well outfitted. Recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, friendly and helpful staff. Perfect location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christopher Gordon, BigBear Lake

Stayed 1 night in Nov 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff and excellent location
Stayed 3 nights in Oct 2025

8/10 Good

Sheryll

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Thank you for the personal touch
Stayed 2 nights in Oct 2025

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