Altstadt Hotel Krone Luzern

3.0 star property
Historic hotel in Lucerne with a restaurant

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Photo gallery for Altstadt Hotel Krone Luzern

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes
Reception
Quadruple Room | Bathroom | Free toiletries, hair dryer, towels, soap
Front of property
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Housekeeping
  • Laundry
  • Pet friendly

Explore the area

Map
Weinmarkt 12, Lucerne, CH-6004
  • Lucerne Town Hall
    ‪2 min walk‬
  • Chapel Bridge
    ‪3 min walk‬
  • KKL Lucerne
    ‪8 min walk‬
  • Zürich (ZRH)
    ‪52 min drive‬

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Room options

Quadruple Room

8.8 out of 10
Excellent
(13 reviews)
  • 355 sq ft
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Standard Single Room, 1 Twin Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

9.0 out of 10
Wonderful
(66 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Triple Room

8.6 out of 10
Excellent
(7 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Lucerne

Located in Old Town Lucerne, Altstadt Hotel Krone Luzern is next to Lucerne Town Hall and Mill Bridge. Each of the 29 rooms at this 3-star hotel includes a minibar, an espresso maker, and a TV.

What's nearby

  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 3 min walk - 0.2 miles
  • KKL Lucerne - 8 min walk - 0.4 miles
  • Chateau Guetsch - 12 min walk - 0.6 miles
  • Swiss Transportation Museum - 4 min drive - 1.8 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Zurich Airport (ZRH) - 61 min drive

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬1 min walk
  • ‪Restaurant Opus - ‬3 min walk

About this property

Altstadt Hotel Krone Luzern

Historic hotel in Lucerne with a restaurant
Guests of Altstadt Hotel Krone Luzern enjoy free WiFi in public areas, a business center, and a computer station. Valet parking is available for CHF 32 per day. The front desk has multilingual staff that can help with securing valuables, luggage storage, and dry cleaning/laundry. This historic hotel also has laundry facilities.
Guests can expect free WiFi and TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Minibars, espresso makers, and portable fans are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Valet parking on site (CHF 32 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: CHF 23 for adults and CHF 16 for children
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Built in 1800
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium digital channels

Food and drink

  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Heated floor
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Hotel des Balances, Weinmarkt, Lucerne]
For any questions, please contact the property using the information on the booking confirmation
Check-in 11 PM-6:30 AM takes place at the Hotel des Balance across the street. The Hotel Krone Lucerne is located in a pedestrian-only zone. Cars are allowed to park in front of the hotel only during arrival and departure.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 10 per pet, per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 23 for adults and CHF 16 for children
  • Valet parking fee: CHF 32 per day
  • Pet fee: CHF 10 per pet, per day
  • Late check-out fee: CHF 50.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 25
The front desk is available during limited hours. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Best Western Hotel Krone
Best Western Hotel Krone Lucerne
Best Western Krone
Best Western Krone Lucerne
Best Western Lucerne
Lucerne Best Western
Hotel Krone Lucerne
Krone Lucerne
Hotel Krone
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Krone Luzern
Altstadt Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel
Altstadt Hotel Krone Luzern Lucerne
Altstadt Hotel Krone Luzern Hotel Lucerne

Frequently asked questions

Are free cancellation options available at Altstadt Hotel Krone Luzern?

Altstadt Hotel Krone Luzern provides free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.

What is there to do within easy reach of Altstadt Hotel Krone Luzern?

This hotel is situated in Old Town Lucerne, just steps from Chapel Bridge and Lucerne Town Hall, and within a short walk of Jesuit Church. You'll also find The Swiss Path and KKL Lucerne less than a mile away.

Will I be able to park at Altstadt Hotel Krone Luzern?

Yes, valet parking is offered for CHF 32 per day.

Does Altstadt Hotel Krone Luzern include a casino at the property?

No, Altstadt Hotel Krone Luzern doesn't have a casino.

Is there an indoor pool at Altstadt Hotel Krone Luzern?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Altstadt Hotel Krone Luzern?

Amenities that appeal to couples at this historic hotel include a minibar, heated floors, and an espresso maker.

Does Altstadt Hotel Krone Luzern have a hot tub?

No, this hotel doesn't have a spa tub.

Does Altstadt Hotel Krone Luzern have a restaurant that serves breakfast?

Yes, Altstadt Hotel Krone Luzern serves buffet breakfast each morning for a surcharge from its restaurant.

Does Altstadt Hotel Krone Luzern allow pets to stay for free?

Although they can't stay for free, pets are welcome at Altstadt Hotel Krone Luzern for a fee of CHF 10 per pet, per day.

Are there connecting rooms at Altstadt Hotel Krone Luzern?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Altstadt Hotel Krone Luzern?

No, there aren't any guestrooms with balconies at Altstadt Hotel Krone Luzern.

Altstadt Hotel Krone Luzern Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 501 out of 1002 reviews
Rating 8 - Good. 384 out of 1002 reviews
Rating 6 - Okay. 92 out of 1002 reviews
Rating 4 - Poor. 12 out of 1002 reviews
Rating 2 - Terrible. 13 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property looks nicer online than in person. No air conditioning either which is rough when Switzerland is having a heat wave. Shower curtain kept falling off. Elevator is tiny. Wouldn’t stay here again. Surprised it has a 3 star rating honestly
Stayed 2 nights in Jun 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Rhodora

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Zayda

Stayed 1 night in Apr 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in a great location. Beauty city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Old Town Lucerne Hotel

Stayed 2 nights in Mar 2025

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large clean modern room. Staff was very helpful, especially prior to our stay, with answering questions. They made some great restaurant suggestions and helped with information to day trip to Mt Pilatus. Our beautiful room had 2 windows that opened up to the plaza and fountain below, but was surprisingly noisy (loud people outside at night). It’s in a great location, but not in a main foot traffic area. I would definitely stay there again!
Stayed 2 nights in Mar 2025

8/10 Good

Quynh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
fantastic location 12 min walking from the train station, comfortable bedding, is clean. they offer luggage storage before check-in but it is not secured by anything so a little sketchy. the bathroom faucet in my room was leaky, which was annoying. would stay again though, price was fine.
Stayed 2 nights in Mar 2025

10/10 Excellent

Qing-Xin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Luis, Tucson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in old town Lucerne.
Stayed 2 nights in Mar 2025

6/10 Okay

Jessica

Traveled with partner
Liked: Staff & service
Great location. Helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Gregory

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff.
Stayed 2 nights in Mar 2025

10/10 Excellent

Giffen, Bel Air

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, spotless, great staff, in the heart of Lucerne's Altstadt...highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Marcie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is excellent. In the middle of everything.
Stayed 1 night in Feb 2025

8/10 Good

CHUN YIN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff is friendly and helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Monroe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

CHEW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful scenery

Stayed 2 nights in Feb 2025

8/10 Good

Paul

Stayed 2 nights in Jan 2025

10/10 Excellent

Lezlie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome hotel. 10' walk from train station and no stairs (however, there are cobblestones). The front desk staff were particularly awesome. I forget her name, but one of the ladies was so helpful when my husband needed some medical help. Very much appreciated! The only small negative is that the soap dispensers were VERY hard for me to squeeze (both shower & sink) to get soap dispensed - but I do have arthritis :( Other than that, don't hesitate to book these lovely, yet affordable hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Helpful staff. Large room.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

JESUS ENRIQUE SANCHEZ, EL PASO

Stayed 13 nights in Dec 2024

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities
This is a fantastic place to stay. Right in the middle of everything. If you opted in for their breakfast very nice and the price is fair. Rooms are clean and a good size. Staff was friendly and very helpful Great stay
Stayed 2 nights in Dec 2024