Grand Hotel Cadenabbia4.0 out of 5.0
Recent guest reviews
Having refused the first room because of dark and dreary we were given another the next day which was also dark and dreary .. little daylight ,very depressing. Our fellow travellers asked for a change also for the same reason . On the plus side meals were good and the views from 5th floor restaurant overlooking the lake were impressive. Very little to do near hotel you have to get bus or boat. Have to mention cleaning staff who were excellent and reception and waiters also very good . Very dated Grand hotel needs updating.
Lovely good size room overlooking the lake. Really good food with plenty of choice. A large buffet for appetizers and various starters also extra 4 choices for starters and main off the menu and a large buffet to choose your dessert from .The bus stops right outside the hotel and the boats for lake crossings are a few minutes walk away. A small outdoor pool which was warm enough and plenty of towels. Pool edges ready for a bit of a clean. Enjoyed our visit.
BEWARE!!! If you pay for a lake view room, what none of the brochures tell you is that there is a main road right outside, so don't expect to sit on the balcony and admire the view you paid extra for unless you really like traffic noise and fumes, you can't even sit in the room with the doors open because of the noise and fumes. This is NOT a 4 star hotel, the rooms are small, need updating and cleaning, the carpets in most parts of the hotel need replacing, the lobby needs a good dusting. This may have been a "Grand " hotel in the past but not today, a very good example of a company trading on it's past name. There is no air conditioning in the dining room, we were there during the heat wave, temperatures in the 80's so dining very uncomfortable, and staff didn't have the sense to open windows and doors BEFORE the dining room opened. I would not recommend this hotel at all, very disappointed.
The hotel lobby, reception, dining area and terraced bar are amazing. The bedrooms leave a lot to be desired, The rooms are very dingy, we didn't ask for lake view and ours backed onto a children's play area. The shower in the bath was a hand held shower head fixed to the wall, no shower screen or curtain and you had to sit in the short bath to be able to have a shower and wash your hair. There was no balcony or wine glasses in the room. The toiletries were only replaced once and even removed completely the day before we flew home. There is an antipasti buffet area which served the same food every day, the evening meal was a varied three course with choices of main meal. Breakfast was very limited and if you wanted fried eggs, mushrooms or baked beans you had to pay extra. If the weather is bad, there isn't room in the bar for all the guests, but on a nice evening the terrace is beautiful with gorgeous views. This is not the four star standard I am used to
I recently stayed here as part of an organised tour and thoroughly enjoyed the experience. We choose not to book a lake view room because of comments here about traffic noise from the busy road outside. The room to the rear was very comfortable and the bathroom was fine once we adjusted to the shower in bath. On two occasions we had a problem with our room safe which was attended to immediately on contacting reception. I suspect the problem was our own, making errors on the safe keypad. The public rooms are superbly decorated with fine art pieces and period furniture. The dining experience was excellent with a wide range of food on offer. The dining room staff dealt with a special diet requirement most professionally and were most attentive that alternatives were available as required. I would mention Guiseppe and Nicoleta especially as being superb ambassadors for this hotel in their attentive care of guests in the dining room. Likewise, the reception staff were most courteous and professional. If returning to the mid Lake Como area I would not hesitate in returning to this hotel. We had a great time here.
we stayed here for a week holidays the food was the best I have every had in any hotel should be 5 star staff were lovely and very attentive sea view was lovely I would to go back I have stayed in lots of hotels but this was the best
Great hotel friendly and helpful staff. Breakfast good quality but evening meal especially starters and main course poor quality and amount. Hardly ate in evenings as food was not to my taste. Bar drinks eg G&T more than double the price elsewhere. Nice hotel rooms but bathroom on mezzanine floor no good if you're elderly. Poor quality towels.
Hotel is in a great location on the lake with wonderful views across to Belagio, which is a lovely place to visit. Ferry and shuttle boats all very near and bus stop outside hotel. We had a junior suite which was very spacious although your typical old Italian style, so if you're looking for a really modern hotel this isn't for you. We liked the charm and architecture of this old hotel. Food was plentiful and varied, and I loved the salad buffet starter and wasn't able for the soup or pasta course plus the main course and buffet desserts...which is a must to leave room for! Only minus point was not one British channel on the tv, so no sky news to keep up with what's going on, entertainment not on that often , but otherwise all good as we were a bit worried after reading some of the reviews, but nothing to worry about..
We stayed here recently as part of an organised trip. We paid extra to get a Lakeview and it was certainly worth it. The rooms were very clean and whilst the hotel is slightly dated it has the atmosphere of a Grand Dame hotel. Wonderful. The food was really good and the choices were fanatic. Staff were lovely and attentive. There is a great roof terrace for drinks and the views are amazing. The location is very good as it is only 3/5 mins walk to the car ferry which will take you across to Bellagio or Varenna where you can use the rain. The possibilities are endless. Next door is Villa Carlotta which is certainly worth a visit. There are la lot of attractions nearby also.
Having just spent a week in this hotel I have mixed emotions. Firstly the hotel is right on a very busy road so wandering around in the evening shopping etc is a no no there are bars next to the hotel but not very exciting and the hotel entertainment wasn't great. On a positive note the views were incredible if you have a lake view. We upgraded our room to a lake view as the first room we had was awful very small and looked like a garage conversion. It cost 280 euros to upgrade which we are now trying to get back from Riviera travel. Once upgraded our views were spectacular. The food was good a bit repetitive on the buffet but there was always a choice of at least three mains. If you don't like lots of people this hotel is not for you. Very busy at meal times. Riviera did reserve tables if you went at 7 for dinner. Hotel is generally in need of a refurbishment although the reception area looks 5 star some of the other areas are a bit dated. The pool was a bit of a trek to get to and not always leaf free! Hotel very clean and most of the staff were helpful and friendly. Brilliant views from the restaurant and bar and if you fancied a processco for breakfast it was on ice waiting with the water!
Reviews from Trip Advisor
66% of guests recommend this hotelTotal of 1047 reviews