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Grand Hotel Cadenabbia

4.0 out of 5.0

Recent guest reviews

As others have said, the hotel has character. It is showing its age in some areas and one could see where the joins were between the original building and the expansion into the adjacent buildings. This led to rooms with the same description (say, “Lake View”) being significantly different in size. There was a free safe in all the rooms occupied by our party. Our shower head was fitted to the wall over the bath at a head height of about 1.4m. This made using the shower most inconvenient. The head was detachable from the bracket but there was no height adjustment. We had a shower screen to contain the spray bit water still went onto the bathroom floor. Others didn’t even have a curtain to contain the spray, meaning the floor was awash. Views from lake view rooms and from the roof terrace were fabulous. It was very pleasant to return from a day’s excursion and join others for drinks on the fourth floor terrace before making our way to the fifth floor dining room. This gave great views over the lake and to the mountains in the distance. At dinner, a big selection of antipasti and sweets was available from the extensive buffet. Cooked second and main courses were brought to the table by friendly staff. There was an extensive, slightly expensive, wine list. Breakfast was all buffet. The dishes were regularly restocked, offering a wide range of choices. As is general on the continent, bacon was edible but not good. The lifts were rather temperamental and they often went in the opposite expected direction with no apparent reason. It was possible to be taken up and down to floors other than the one we were trying to reach. Lake ferry stops were only a few hundred metres away from the hotel. Specially hired boats called at an even nearer jetty.

Still here and taking time to craft an accurate and representative review. In many ways ok but let down in a few key areas. The title reflects the size of the bath, height of both the shower (!) and sink. More to follow. Consider other options before booking. Happy to take questions.

Just packing up to leave for home, had a wonderful week here by Lake Como , the hotel was good, had a bit of a problem when we first arrived , we had booked lake view with Balcony , we were told the room was not available for the one night but would be ready for the following day , it was very late and so we just accepted it, sadly it was no balcony and a view of the fire Escape , but true to their word the following day we had the room we had booked , the hotel sorted out the luggage etc and gave us a lovely meal in the restaurant as compensation , we felt they couldn't have handled it better, the hotel is clean, and spacious , the staff are pleasant and seemed helpful if we wanted any information etc , the food was fine , lots of choice, constantly refilling the buffet breakfast , and evening buffet , choice of starters , main meals and sweets and lots of fresh fruit available, close to all amenities so we felt it was a good choice, the view of the lake from our balcony was stunning. Lots of things to do and see, but still remains quiet and peaceful , nearby no trip would be complete without a trip to the nearby Bar Victoris , this is a must , beautiful views of the lake from a shady terrace , they do a wonderful afternoon tea with real Yorkshire tea, and teapots with knitted cosys on , a yummy selection of cakes , or a well chilled beer , some nights there is entertainment , or large screen football, we went on Tuesday night when Me Franco was on , fabulosity Italian tenor, who entertained everyone ,mine hosts were excellent , couldn't do enough to make sure you had a great evening , this place is a must . We did several trips , including St Morirz , they all seemed good value , we travelled with Ingams travel who seemed to be very efficient and helpful , I could go on, we have had a ball and cannot wait to come back to this fabulous place

What a wonderful Grand hotel right on the road running along the lake. The rooms are spacious and so grand , just like living in one of those old glam castles. We had a amazing large balcony that overlooked the lake across to Bellagio. There was amazing views up on the bar deck area that is used for weddings etc with broad amazing views of the lake , Bellagio and all the ferries and boats on lake. We could not wait to get back mid late afternoon to spend time up there. Service was ok but not special with reception on poor side which seems strange as Hotel very popular with English it seemed. This was really only negative as ideal location catch any type ferry or other transport as on road. We had great fun in short time visiting by water the many fab towns on lake.

Situated on a main road the views across the lake were the best of all the Italian lakes we have been to. Definitely worth paying extra for a lake view, tho our balcony was small and the concrete balustrade was at eye height when you sat down, which did obstruct the view. Food was as described by everyone else, great starter buffet, poor quality pasta and main and good buffet sweet with plenty of choice tho if you had stopped off in the bar for a pre dinner cocktail [ and their were plenty on offer] you might find there was not any fruit left. On our first night I found a hair in my main course, which the nice waitress apologised for, but no compensation was offered[ At home I would have expected a free drink at least]. Our first three days were heavy thunderstorms which lead to our neighbours being flooded from the ceiling and had to spend a night with towels on the floor and the smell of mould before being moved into a new room. The pool was the coldest I have ever swam in, and so I only had one swim. Also this was hard to access for anyone with mobility problems and the long downward path was slippery in places. The lift was very dodgy and after waiting a long time for it you often ended up in the wrong place! A bit frustrating sometimes. Thunderstorms also made the free room safe not work on 3 occasions, but the reception staff attended straight away to rectify this[ at no cost as stated in someone else's review]. It is easy to find negatives to comment on but I must also stress the good points:The staff were mostly very friendly and remained cheerful even tho they were clearly overworked and for long hours. Reception staff were very helpful. Thompson reps were excellent both in resort and very attentive to my disabled husband travelling to the airport. All said I would happily stay there again as no where is perfect and this is a fabulous base to travel around the lake from the nearby ferries, and also the Villa Carlotta is right next door and has the most beautiful gardens to explore!

The Hotel has a beautiful view over Lake Como especially from the restaurant area. The Hotel food was very poor most main courses' arrived cold. The salad buffet was the highlight of the main course The Riviera rep Matt was very very good explaining everything and organising the day excursions

After reading previous comments on this hotel regarding the traffic noise and small portions of food, we were a little apprehensive about our stay, but we were pleasantly surprised. The hotel was excellent, it’s in a perfect position for visiting other towns around Lake Como and only a very short walk to the ferry stop. As for the food at the hotel, some of the main courses were smaller portions than we would have at home, but with the fantastic choice of salads and pasta to start with, there is no need for a massive main course. They also had a good selection of desserts and fresh fruit. The entire hotel was spotlessly clean, including our room, and toiletries were replenished daily. We had a lake view room with a juliette balcony which was lovely, there was traffic noise if you left the doors open, but at night we closed the doors and put the air conditioning on low and there was no problem. The AC was very quiet. There was a nice area to relax by the pool or on the terrace - but the swimming pool was cold..!! Someone also mentioned there are not many places to eat or shop near the hotel, well there are plenty of little restaurants, some small souvenir shops, a pharmacy and a little supermarket all within a short walk. We would definitely stay at the Grand Hotel Cadenabbia again.

Our room was spotless and very comfortable.Beautiful outside cafe area on fourth floor with great views over the lake. Swimming pool small but lovely. It is situated on a main road,however, and care is needed as Italian drivers don't seem to understand zebra crossings!!

An older building that has been sympathetically modernised. Some lovely public areas. Bedrooms are a good size with high ceilings and high spec modern shower room (with bidet!). View from front bedrooms, dining room (on 5th floor) or lounge bar (4th floor) is stunning. Swimming pool is hard to access - either down rough path from 4th floor or up steps and through rather scruffy garden from 1st floor. Entry to the pool itself would be difficult for those with mobility problems. Hotel is on road along west shore of lake. Level walks in both directions along lake shore, but restrictions on space mean that the path is not continuous, and you will need to cross the road at times to continue on a footpath. Traffic sometimes builds up because of the narrowness of the road, but is not 'heavy' in the context of urban areas, and there are frequent marked 'zebra-type' crossings (most but not all stop for pedestrians on these - but watch out for motor cyclists). For those from the British Isles, remember to look LEFT first! Hotel is convenient for buses and is close to stops for the regular boats ferrying up/down/across the lake to other villages. The breakfast buffet provided a wide range of options including breads, meats, cheese, yoghurt, cereals etc. There was also what I felt this was the worst attempt at providing a hot option I have seen in an hotel - bacon with more fat than lean varying from undercooked to burned, vulcanised scrambled eggs with burnt scrapings from the pan, halves of a frankfurter type sausage and hard boiled eggs. However an excellent breakfast could be enjoyed from the cold options. First course for dinner was an excellent and varied buffet based around salads, offering many cold meats, fish, seafood, and vegetables of many sorts e.g. potato salad, pickles, cold al dente cooked vegetables e,g, artichoke asparagus cauliflower. While many dishes were available each evening, there was some attempt to include variation e.g. different sauces. Main courses were Italian style - two smaller main courses; each had a choice of 3 dishes. I had hoped that this would ensure delicious freshly cooked food. Sadly I have to say that the hot food cooking was well below four-star standard, sometimes even poor. I experienced food which was overcooked, flavourless and poorly presented. For example, in the first main course, soups varied in quality, but some seemed watery while the cream of chicken was not creamy. A pasta dish was described as 'with anchovies'; not only could no anchovies be seen, but there was no taste of fish or saltiness!! In the second main course, I was given dishes where the veal was tough, potato wedges cooked on one side, 4 american fries as a portion, not crisped etc. One evening we were promised an extra large slice or salmon - it was half a slice from a small salmon (though in general the fish were more acceptably cooked). The temperature of food was variable, even on the same plate - cold wet spinach is horrible. The choice of accompanying vegetables was sometimes strange to understand, and there was no care in presentation. Waiting staff worked hard but sometimes seemed to lose focus. Housekeeping was always excellent

Comfortable clean rooms with wonderful views across to Bellagio. Busy road during the day is not really a problem and not at all at night. Breakfast has plenty of choice but try to keep all the coffee machines working! Evening starter and sweet buffets excellent but the 2 served courses were not always very warm nor tasty. Staff are lovely and work their socks off in a very demanding situation. Where the idea that they are not friendly comes from , heaven knows. The staff are helpful and friendly in all areas of the hotel Hotel is convenient for 2 ferry stops and although the resort has little there, it is a good base with a few shops and good cafés for lunches. Thomson staff in the resort and airport were excellent. If there was a down side to the hotel, it was not their fault. One tour company had a large section of the dining room and made their presence all too obvious . As an senior(yep cheaper ferry fares!!) but working class girl I was sad to see that quite a few gents of that party could not be bothered to change into long trousers in the evening despite the fact many diners made an effort to "dress for dinner". Although obviously choosing not to be a stuffy hotel, GH Cadenabbia still has an air of grandeur and shorts in the evening are a little sad. Many good points then : impressive entrance, good rooms with some bathrooms being upgraded (it must be a mammoth task caring for a building of this age),lovely views, pleasant bar and terrace and a friendly staff.

Via Regina 1 Griante CO

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet parking
  • Onsite dining
  • Outdoor pool

Located in Cadenabbia within 2 miles (3 km) of Villa Carlotta, Grand Hotel Cadenabbia is within a few miles (5 km) of other popular sights such as Villa del Balbianello. This 192-room, 4-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free valet parking. Villa Melzi and San Giacomo Basilica are also close to this Griante hotel.


Dining

Enjoy dining at Ristorante Le Serre, one of 2 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Rooms

All of Grand Hotel Cadenabbia's 192 air-conditioned rooms provide minibars, ceiling fans, and phones. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, free toiletries, bathrobes, and bidets. Rooms also include desks.


Property features

Guests staying at Grand Hotel Cadenabbia enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free valet parking, as well as an airport shuttle for a fee (available on request). Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a meeting room, a garden, and a fireplace in the lobby.

Room options

Superior Double or Twin Room, Balcony, Lake View

Full 1 | Twin 2 | Sleeps 3

Standard Triple Room, Garden View

Full 1 | Sleeps 3

Family Room

Queen 1 | Sleeps 4

Double or Twin Room, Lake View

Full 1 | Twin 2 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 985 reviews