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This was my first night in a Tru by Hilton. I’m a very happy Hilton Honors Member who usually stays at Hilton Garden Inn’s or Hampton Inn’s. This was my best Hilton experience. A super comfortable bed, great shower, and a breakfast way above my expectations. Wayne at the front desk was the best part of the stay. He was friendly, funny, and polite. Whatever they’re paying this guy, it isn’t enough. I’ll return anytime I need a great sleep and breakfast.
the room was extremely SMALL. do not like the absence of toilitries. HORRIBLE CEREAL in the breakfast place. GET GOOD ADULT CEREAL !!! ALSO - needs more and better breakfast foods !!! ALSO - SMOKING AREA IS IN FRONT AS YOU GO INTO THE DOORS!!!! i had to walk thru people's smoke and i'm NOT going to do that !!!! DID NOT LIKE AT ALL !!!
We are in our mid-50's and felt that we had stepped into a nursery school environment with all the primary colors everywhere -- so we felt a little out of place, but not their fault. The hotel is brand new, very clean, very hip, and perfect for our 20 something kids with all the digital solutions and the immediate gratification available for food/drinks for a hotel without an actual restaurant. While this would not be our first choice to stay at again, I truly believe it was an 'age thing' for us and not the hotel. This is a nice hotel that would appeal to most people under 35 ish.
Very modern from lobby to rooms. At first it felt a little cold in appearance but we quickly aclimated outselves to the new look and feel. The staff was very good. Had more staff than usual. Odd shape of waffles looked like hot dog rolls but tasted good. Didn't have extra dark coffee but single version was adequate. Would have also liked cut fruit but liked the way the bagels and donuts were on pegs. Large area for guests included pool table and other games.
Hotel lobby was clean upon entrance and room, bedding and bathrooms were also clean and also the staff was very friendly, nice place to stay while visiting out of town for my son's high school football game.
The staff was welcoming when we checked in. Informative on the various restaurants in the area. Our room was clean. I love the walk-in shower, no tub. The hotel encourages guests to recycle. Breakfast was good. Large selection of cereals. We didn’t get try the pool table but will the next time when we stay at this hotel.
Great lobby for meeting friends and hanging out Functional gym Pretty good breakfast Funky and fun color scheme Truly the softest bedding I’ve ever slept on. It’s worth spending $30 more dollars than at the other chain hotel, in my opinion
One of the best experiences in awhile! It’s like a brand new hotel. Staff is great! And beds super comfortable and I sleep on a top of the line Tempurpedic at home. Bella the Service Dog and Blue the ESA in Training gave it high Paws!
Easy checkin and out, pleasant staff, clean room, green aspect (recycling) which I liked and free breakfast with eggs. I wish they would carry green aspect to lobby and breakfast.. recycle and less disposable and plastic!
I’d like to see just a bit more breakfast and maybe a guest reception with cocktails and snacks. I liked the modern feel and the cleanliness of the new property. The eco friendly was new to me but it worked!
Tru by Hilton Lake City places you next to Suwannee River and within 2 miles (3 km) of Lake City Mall. This hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.
Free full breakfast is included with your stay and awaits you each morning.
All air-conditioned rooms provide refrigerators, safes, and ironing boards. Guests can expect free WiFi and 55-inch LCD TVs. Bathrooms offer hair dryers and free toiletries. Desks are also standard.
At Tru by Hilton Lake City, guests enjoy an outdoor pool, a fitness center, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a 24-hour business center, coffee/tea in a common area, and laundry facilities.