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Recent guest reviews

When I checked in, they charged a lot higher fees than what was quoted on the booking and the Orbitz confirmation email. When confronted with this fact they were only willing to drop some of the extra fees. Complete bait and switch tactics. You don’t have a choice but to pay them whatever sleepy extra prices that they don’t disclose up front, as you are on an island with limited other options. The slider doors were almost impossible to open. My grandma got stuck on the balcony because she couldn’t open the doors. The bathtub floor was blackened from age whereas it’s supposed to be white. The bed was terribly back pain inducing uncomfortable, forget about the pullout sofa bed. The unit was worse than the cheapest and sleepiest motels you would find on the side of any state highway.

No airconditioning & no maid service and has to get the toiletries everyday

It was close to so many amenities, from grocery shopping to scooter rentals to restaurants.

Carpeting in the bedrooms was filthy. Shower in master bath did not work and could only use it if we wanted to bathe. The second shower worked as expected.The photos of the property do not specifically reveal that there is about an 8 ft drop between the grassy area and sandy beach. The beach area in front of the property is mostly large rocks without much of a sandy area to lounge. The grounds were nicely landscaped.

The view was the only good thing about this property. Bad: no ac., rude front dest man, room not as pictured we even watched a video of the room we were getting after calling to confirm our room numbers. ( mulitiple rooms for wedding) missing furniture not enough to sleep all of us, no washer and drier as pictured we had to pay to do laundry and wash our own towels. Paid over 200 cleaning fee but even have to take own trash out and replenish shampoo, dish soap ect. We also asked when we called before booking if we could smoke out on the deck they said yes just not in the room when we got there we were told we couldnt. The key to the pool area didnt work for non of our rooms. I could go on and on. I will not book here again.

The place was like home. And the sunset at. The resort was beautiful. There is many shopping places around

No ac, door broken, dishwasher broken, false advertisement

close to the ocean...good area. Many stores around this area.

Off the beaten path, quiet and right on the beach. Simple, easy and affordable with a good service. More of a homey feeling than the hustle and bustle and confusion of one of the top dollar resorts. No a/c, but the rooms are well ventilated and its just a great feeling breathing fresh air all night instead of canned air.

There were amenities that the condo owners had in their places that we utilized (such as extra beach towels, boogie boards, beach chairs). The locations of the two condos unfortunately were near the street where we could hear car traffic, service trucks and garbage removal.

We had a great ocean view! So, the lack of air conditioner and a none working fan in a bathroom were not too bad after all.

Close to the beach. Walking distance to shops. great location would recommend to a friend.

I can’t believe I was charged for a room in the condition it was. I think any inspector would condemn it The bathroom door and bedroom door or sliders that when Harley clothes. The floor was all wet spongy carpet. Doors were missing on the cabinets. Rust all over the fridge. We upgraded for a charge. Can’t believe we were even charge the first three nights for the room it was so bad

Ceiling Fans didn't work (a problem when there was no a/c), beds were hard as rock, very old decor & old & worn sheets/couch pillows. Bathroom tub & drains were rusted, shower drain didn't drain properly. Was told that there was no room service to get new bath towels or change of sheets for the 9 days we were there. Was told that we had to buy any extra toilet paper or toiletries (initial supply was 2 rolls of toilet paper. No fully closing doors on bathroom or bedrooms, just sliding doors that were not held in place & banged around with any wind. Jackhammering outside our lanai for the week, which was not disclosed when we booked the hotel.

Lower Honoapiilani Rd. Lahaina HI

Hotel highlights

  • Free WiFi in rooms and public areas
  • Outdoor pool
  • Concierge services
  • Laundry facilities

Castle Paki Maui places you next to Honokowai Beach Park and within a 5-minute walk of Keka'a Beach. This 112-room condo building welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a conference center.


Rooms

Each condo features a kitchen and a balcony or patio, and there's space to spread out with a dining area. A TV comes with cable channels, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a ceiling fan, and a safe.


Property features

Castle Paki Maui features an outdoor pool, free WiFi in public areas, and a conference center. Front-desk staff can assist with dry cleaning/laundry and tours/tickets. Other amenities at this beach condo building include a terrace, laundry facilities, and a garden.

Room options

Studio, Oceanfront

1 Queen Bed | Sleeps 2

Room, 2 Bedrooms, 2 Bathrooms, Partial View (Ocean)

1 King Bed | 1 Queen Bed | Sleeps 6

Suite, 1 Bedroom, Oceanfront

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 Bedroom, Garden View

1 Queen Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Castle Paki Maui

Everyone (21) Couples (9) Business (1) Family (11) Friends (1) Other (1)
1
Family

When I checked in, they charged a lot higher fees than what was quoted on the booking and the Orbitz confirmation email. When confronted with this fact they were only willing to drop some of the extra fees. Complete bait and switch tactics. You don’t have a choice but to pay them whatever sleepy extra prices that they don’t disclose up front, as you are on an island with limited other options. The slider doors were almost impossible to open. My grandma got stuck on the balcony because she couldn’t open the doors. The bathtub floor was blackened from age whereas it’s supposed to be white. The bed was terribly back pain inducing uncomfortable, forget about the pullout sofa bed. The unit was worse than the cheapest and sleepiest motels you would find on the side of any state highway.

By on Feb 12, 2020

Review comment responded on Feb 14, 2020

Aloha. Thank you for staying with us. And mahalo for your review. Your feedback is important to us. Thank you again. Have safe travels and aloha.

3
Family

No airconditioning & no maid service and has to get the toiletries everyday

By on Dec 20, 2019

Review comment responded on Dec 22, 2019

Aloha Thank you for staying with us,Castle Paki Maui and thank you for taking time to write this review. I am very sorry hear that your stay did not meet your expectation. I do hope you will give us a chance. Mahalo and Happy Holiday Castle Paki Maui FD Eseta

4
Friends

It was close to so many amenities, from grocery shopping to scooter rentals to restaurants.

By on Dec 9, 2019

Review comment responded on Dec 9, 2019

Aloha. Thank you for your review. Your feedback is important to us. Hope you had a great stay with us and hope to see you here again. Mahalo and Aloha

3
Partner Couples

Carpeting in the bedrooms was filthy. Shower in master bath did not work and could only use it if we wanted to bathe. The second shower worked as expected.The photos of the property do not specifically reveal that there is about an 8 ft drop between the grassy area and sandy beach. The beach area in front of the property is mostly large rocks without much of a sandy area to lounge. The grounds were nicely landscaped.

By on Nov 4, 2019

Review comment responded on Nov 4, 2019

Aloha. Mahalo for staying with us and thank you for your review. Your feedback is important to us for it will assist us in improving our products and services. Thank you again and hope to see you again. Mahalo.

5
Everyone

By on Oct 29, 2019

Review comment responded on Oct 29, 2019

Aloha. Thank you so much for your review. Your feedback is important to us. I'm glad to know that you had a great stay with us. We hope to see you here again. Safe travels and Mahalo.

2
Family Family with small children

The view was the only good thing about this property. Bad: no ac., rude front dest man, room not as pictured we even watched a video of the room we were getting after calling to confirm our room numbers. ( mulitiple rooms for wedding) missing furniture not enough to sleep all of us, no washer and drier as pictured we had to pay to do laundry and wash our own towels. Paid over 200 cleaning fee but even have to take own trash out and replenish shampoo, dish soap ect. We also asked when we called before booking if we could smoke out on the deck they said yes just not in the room when we got there we were told we couldnt. The key to the pool area didnt work for non of our rooms. I could go on and on. I will not book here again.

By on Oct 27, 2019

Review comment responded on Oct 27, 2019

Aloha. Thank you for your review. We appreciate your feedback. Safe travels and ALOHA.

4
Everyone

By on Jul 14, 2019

Review comment responded on Jul 16, 2019

Aloha. Mahalo for staying with us and thank you for your feedback for it is important to us in improving our products and services. We hope to see you again. Aloha, Front Desk/Castle Paki Maui

5
Everyone

The place was like home. And the sunset at. The resort was beautiful. There is many shopping places around

By on Jul 12, 2019

Review comment responded on Jul 16, 2019

Aloha, Mahalo for staying with us and we are glad you enjoyed your stay. We hope to see you again. Aloha and Mahalo.

2
Everyone

By on Jun 25, 2019

Review comment responded on Jul 4, 2019

Aloha, Thank you for staying with us. Your review is important to us for it assist us with improving our products and services. Mahalo

1
Friends

No ac, door broken, dishwasher broken, false advertisement

By on Jun 8, 2019

Review comment responded on Jun 11, 2019

Aloha and thank you for your review. My apologies for not meeting your expectation. Your feedback is important to us for it will help us improve our services. Mahalo nui loa.

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